Abstract
This study examines the dual-edged sword effect of unethical pro-organizational behavior (UPB) by considering employees' participation in UPB and its impact on work engagement and burnout. Drawing on Appraisal Theories of Emotion, we explore the emotional experiences of pride and shame that arise from UPB engagement and their subsequent effects on work-related outcomes. Two studies, comprising experiments and surveys, were conducted to test the hypotheses derived from our theoretical model. The findings reveal a distinct pattern based on the ethical climate within which UPB occurs. In a low ethical climate, employees who engage in UPB develop feelings of pride, leading to reduced job burnout and increased work engagement. However, in a highly ethical climate, UPB participation triggers experiences of shame, resulting in increased burnout and decreased work engagement. These results provide valuable insights into the complexity of UPB and its consequences, shedding light on the importance of ethical climate as a moderating factor. The implications of our findings are discussed in terms of both theoretical advancements and practical implications for organizations. Furthermore, this study identifies avenues for future research in this domain.
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Data availability
The datasets generated during and/or analysed during the current study are available from the corresponding author on reasonable request.
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Acknowledgements
I would like to thank my supervisor Zulnaidi Yaacob, as well as Donghui Cao, for their guidance throughout this project.
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Appendices
Appendix A
Description of Manipulations in Study 2
Pro-organizational unethical behavior Condition(Wang et al., 2022 )
As an employee of a car sales company, you have recently been assigned to negotiate with an interested seller in Guangdong who may purchase an electric car worth RMB 6 million. After several rounds of negotiations with the buyer, you are told that your offer is very competitive compared to two other companies competing for the same order. You have a feeling that the buyer is leaning toward your company, but they ask to meet with you to learn more about some of the car's features. While the quality of electric cars is generally better, you recently learned from the head of the manufacturing department that there is a serious problem with this type of business. While it maintains a high level of kinetic energy for the first few years, it then declines as the battery ages. It is up to you to decide whether to disclose this undesirable information. If you disclose this information to the buyer, the deal will likely go to one of your competitors, and the company will lose the largest sales deal in recent history. You are scheduled to meet with the buyer tomorrow, so, I will conceal the problems with this car in order to close the deal.
Non-Pro-organizational unethical behavior Condition
After meeting with the buyer, I will inform the buyer of the understood problem of energy consumption decay of the new energy vehicle battery without concealing it.
Ethical climate condition (Decoster et al., 2021).
People in this organization are (not) very concerned about acting in an ethical manner. There is (no) constant effort by members of the organization to maintain high ethical standards when making decisions. There is (not) a strong focus on respecting ethical standards. In fact, success in this organization is defined not only by results but also by the way those results are obtained (is defined only by the results, not by the way those results are obtained).
Manipulation Check Items
UPB:
To be fair, what I have done is unethical;
Objectively speaking, what I have done is not morally acceptable;
In essence, my job responsibility does not require me to do so;
In fact, I was not commanded by my supervisor to do so;
I did so with the intention to benefit my organization.
Appendix B
Table 6.
Appendix C
Table 7.
Appendix D
Table 8.
Appendix E
Table 9.
Appendix F
Table 10.
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Xu, S., Yaacob, Z. & Cao, D. Casting light on the dark side: unveiling the dual-edged effect of unethical pro-organizational behavior in ethical climate. Curr Psychol 43, 14448–14469 (2024). https://doi.org/10.1007/s12144-023-05457-5
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DOI: https://doi.org/10.1007/s12144-023-05457-5