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Decision-making laboratory for socio-technological systems

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Abstract

Most socio-technological Systems are complex and have many variables interconnected, which makes them hard to predict and more important to control. Moreover, in many cases it is required to choose a plan of action that would bring some consequences and/or rewards. Under those circumstances it is important to make a decision based on the system’s variables, requirements, munificence and complexity and that they are evaluated using feasibility, viability, key performance indicators and time. In particular, the time required to make a decision. Hence, the correct use of decision-making tools would increase the chance of making a correct choice. For this reason, this work focuses on the list of requirements for a facilitation room, facilitation staff and tools, that would help the stakeholders to make a choice in a timely manner. The work ends with some suggestions that are likely to favor the final decision.

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Acknowledgements

This work was supported by the “Fund for Energy Sustainability CONACyT-SENER” (Fondo Sectorial CONACyT-Secretaría de Energía-Sustentabilidad Energética) under Grant 266632 “Bi-national laboratory for the intelligent management of energy sustainability and technological education, and Tecnológico de Monterrey, Campus Ciudad de México.

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  1. Campus Ciudad de Mexico, Tecnologico de Monterrey, Puente 222, Del. Tlalpan, 14380, Mexico, Mexico

    David Balderas, Jose Martin Molina Espinosa & Sergio Ruiz Loza

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  1. David Balderas
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Correspondence to David Balderas.

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Balderas, D., Molina Espinosa, J.M. & Ruiz Loza, S. Decision-making laboratory for socio-technological systems. Int J Interact Des Manuf 14, 1557–1568 (2020). https://doi.org/10.1007/s12008-020-00709-1

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