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Presenting a Framework for Telebehavioral Health Implementation

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Abstract

Purpose of Review

This paper presents OPTIC as a framework to guide the conceptualization and implementation of telebehavioral health (TBH) in a comprehensive, structured, and accessible manner.

Recent Findings

There is a need for comprehensive frameworks for TBH implementation, yet current models and frameworks described in the literature have limitations. Many studies highlight favorable outcomes of TBH during COVID-19, along with increased adoption. However, despite the plethora of publications on general telehealth implementation, knowledge is disparate, inconsistent, not comprehensive, and not TBH-specific.

Summary

The framework incorporates five components: Originating site, Patient population, Teleclinician, Information and communication technologies, and Cultural and regulatory context. These components, abbreviated using the acronym OPTIC, are discussed, with examples of implementation considerations under each component throughout the project cycle. The value and larger implications of OPTIC are discussed as a foundation for stakeholders involved with TBH, in addition to key performance indicators, and considerations for quality enhancement.

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Data Availability

No primary data was collected for the purposes of this study. The data is secondary and was extracted from the sources listed in this manuscript. The raw data files can be made available by contacting the corresponding author upon reasonable request.

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Author information

Authors and Affiliations

  1. Department of Psychiatry, Tufts University, Boston, MA, USA

    Hossam Mahmoud

  2. Global Health Institute, American University of Beirut, Beirut, Lebanon

    Hady Naal

  3. Compass Health Center, Northbrook, IL, USA

    Bridget Mitchell

  4. Array Behavioral Care, New York City, NY, USA

    Leroy Arenivar

Authors
  1. Hossam Mahmoud
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  2. Hady Naal
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  3. Bridget Mitchell
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  4. Leroy Arenivar
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Correspondence to Hossam Mahmoud.

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Mahmoud, H., Naal, H., Mitchell, B. et al. Presenting a Framework for Telebehavioral Health Implementation. Curr Psychiatry Rep 25, 825–837 (2023). https://doi.org/10.1007/s11920-023-01470-4

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