Abstract
The effect of nonprofit commercialization, the increased reliance on revenues from commercial activities such as program and service fees, is one of the most significant topics in nonprofit finance studies. Commercialization can jeopardize nonprofits’ efforts to secure financial sustainability as donors become reluctant to contribute to highly commercialized nonprofits. This study examines the effect of thematic and episodic framing in acquiring support on nonprofit commercialization with an online survey experiment. The findings reveal that both thematic and episodic framings increase willingness to donate and volunteer, and combining both framings is more effective than using a single framing, suggesting that nonprofits can benefit from message framing in persuading donors and stakeholders of nonprofit commercialization.
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Notes
The baseline group with contextual information (additional paragraph explaining the exhibitions of the museum) was compared to a group without the contextual information (a group that only received the paragraph explaining the new fee policy), and the two groups were not statistically different from each other in terms of the dependent variables.
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Lee, C. Securing Donor Support on Nonprofit Commercialization: The Effects of Thematic and Episodic Message Framing. Voluntas (2023). https://doi.org/10.1007/s11266-023-00611-w
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DOI: https://doi.org/10.1007/s11266-023-00611-w