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An integrated strategy for the analysis of student evaluation of teaching: from descriptive measures to explanatory models

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Abstract

Over the last decade, the assessment of university teaching quality has assumed a prominent role in the university system with the main purpose of improving the quality of courses offered to students. As a result of this process, a host of studies on the evaluation of university teaching was devoted to the Italian system, covering different topics and considering case studies and methodological issues. Based upon this debate, the contribution aims to present an integrated strategy of analysis which combines both descriptive and model-based methods for the treatment of student evaluation of teaching data. More specifically, the joint use of item response theory and multilevel models allows, on the one hand, to compare courses’ ranking based on different indicators and, on the other hand, to define a model-based approach for building up indicators of overall students’ satisfaction, while adjusting for their characteristics and differences in the compositional variables across courses. The usefulness and the relative merits of the proposed procedure are discussed within a real data set.

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Notes

  1. For details visit the website http://www.valmonsrl.it/index.php?p=501.

  2. Among others, see the technical reports of the evaluation committees available on the universities’ websites of Bari, Bologna, Milan, Naples, Padua, Rome, Salerno, Turin and Venice.

  3. A different questionnaire is used for students who declare to not attend the course or to attend less than 50% of the course lectures.

  4. In Italy, the term lyceum refers to a kind of upper secondary schools mostly theoretical and specialized in teaching basic subjects, as preparation for university. On the other side, the upper secondary schools that are no-lyceum, are devoted to teach specific subjects and provide a preparation mainly oriented to a specific professional figure.

  5. Note that the Spearman’s coefficient \(\rho\) takes values between -1 and +1, indicating respectively discordance and rank correlation. In our analysis, for practical reasons and to better highlight the variability of the results, the color scale used in the graphical representation refers only to the positive interval of \(\rho\), from 0 to 1.

  6. The random intercept models are estimated by using the R2MLWIN package in R (Zhang et al. 2016).

  7. The residual variability explained by differences across the 35 degree programs (level-3) was not relevant. Specifically, the amount of variance explained by differences in ratings across degree programs in the null model was about 1.7 % of the total variance and around 0.0 % in the other estimated models including covariates. Thus differences in ratings across degree programs are all explained by differences in the values of the covariates across students. Thus no further levels of clustering of units have been considered in the multilevel analysis presented here.

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Acknowledgments

Work supported by POR Campania FESR 2007-2013 project “Osservatorio Regionale Sistema Universitario Campano” - CTS3: Valutazione della didattica e dei servizi per il diritto allo studio. The authors would like to thanks the university administrative staff for the data provided for the analysis and the anonymous reviewers for their helpful comments.

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Correspondence to Maria Prosperina Vitale.

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La Rocca, M., Parrella, M.L., Primerano, I. et al. An integrated strategy for the analysis of student evaluation of teaching: from descriptive measures to explanatory models. Qual Quant 51, 675–691 (2017). https://doi.org/10.1007/s11135-016-0432-0

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