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Bridging Culture and Technology: A Study of E-Government Adoption

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Abstract

The goal of this study was to check the direct and moderating effects of the dimensions of the national culture, based on the Cultural Dimensions Theory, about the offer of E-Government services. The direct effect of the technological infrastructure installed in the countries on their E-Government levels was also tested. Data from 55 countries were analyzed and indicated technological infrastructure and individualism are direct antecedents of E-Government. This research shows policymakers and practitioners should prioritize the enhancement of technological infrastructure and consider the cultural orientation of individualism in their strategies to promote the adoption and efficiency of E-Government services.

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Funding

This research was supported by Brazilian National Council for Scientific and Technological Development (CNPq/Brazil), project 307202/2021-6, by Foundation for Research Support of Espírito Santo (FAPES/Brazil), projects 2022-687ZR (644/2022), 2022-31G9Q (1010/2022) and 2022-1RJWJ (323/2023), by Portuguese Science Foundation (FCT/Portugal) through NECE (Núcleo de Estudos em Ciências Empresariais), project UID/GES/04630/2020, and by IFTS (Instituto Fucape de Tecnologias Sociais), project 2021–2024.

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Authors and Affiliations

  1. FUCAPE Business School, 1358 Fernando Ferrari Av., Boa Vista, Vitória, ES, Brazil

    Danilo Magno Marchiori & Emerson Wagner Mainardes

  2. University of Beira Interior, Estr. do Sineiro 56, Covilhã, 6200-209, Portugal

    Ricardo José de Ascensão Gouveia Rodrigues

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  1. Danilo Magno Marchiori
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  2. Emerson Wagner Mainardes
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  3. Ricardo José de Ascensão Gouveia Rodrigues
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Correspondence to Emerson Wagner Mainardes.

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Marchiori, D.M., Mainardes, E.W. & de Ascensão Gouveia Rodrigues, R.J. Bridging Culture and Technology: A Study of E-Government Adoption. Public Organiz Rev (2024). https://doi.org/10.1007/s11115-024-00761-5

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