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An ARC-Informed Family Centered Care Intervention for Children’s Community Based Mental Health Programs

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Abstract

The experience of parents in helping their children access and use mental health services is linked to service outcomes. Parent peer support service, based on the principles of family-centered care, is one model to improve parent experience and engagement in services. Yet, little is known about how best to integrate this service into the existing array of mental health services. Integration is challenged by philosophical differences between family-centered services and traditional children’s treatment services, and is influenced by the organizational social contexts in which these services are embedded. We describe an organizational and frontline team intervention that draws on research in behavior change, technology transfer, and organizational social context for youth with serious emotional disturbance. The two-pronged intervention, called FAMILY (FCC and ARC Model to Improve the Lives of Youth) is guided by the evidence-based Availability, Responsiveness, and Continuity (ARC) organizational intervention, targeted primarily at program and upper management leadership and includes a family-centered care (FCC) intervention, targeted at frontline providers. The approach employs multilevel implementation strategies to promote the uptake, implementation and sustainability of new practices. We include examples of exercises and tools, and highlight implementation challenges and lessons learned in facilitating program and staff level changes in family-centered service delivery.

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Acknowledgments

This study was supported by funding from the National Institute of Mental Health (Grants R01MH085969 and P30 MH090322). The authors would like to thank Michele Pollock, LMSW and Elizabeth Glaeser, B.S., for their dedicated and careful management of data sources for this project.

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Authors and Affiliations

  1. Department of Child and Adolescent Psychiatry, Center for Mental Health Implementation and Dissemination Science in States (IDEAS), New York University, One Park Avenue, 7th Floor, New York, NY, 10016, USA

    Su-chin Serene Olin & Kimberly E. Hoagwood

  2. Children’s Mental Health Services Research Center, University of Tennessee, 128 Henson Hall, Knoxville, TN, 37996-3332, USA

    Anthony L. Hemmelgarn

  3. Madenwald Consulting, LLC, Behavioral Healthcare Training and Consultation, Columbus, OH, USA

    Kappy Madenwald

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  1. Su-chin Serene Olin
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  2. Anthony L. Hemmelgarn
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  3. Kappy Madenwald
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  4. Kimberly E. Hoagwood
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Correspondence to Su-chin Serene Olin.

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Olin, Sc.S., Hemmelgarn, A.L., Madenwald, K. et al. An ARC-Informed Family Centered Care Intervention for Children’s Community Based Mental Health Programs. J Child Fam Stud 25, 275–289 (2016). https://doi.org/10.1007/s10826-015-0220-9

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