Abstract
Prosocial crowdfunding relies on funders’ altruistic contribution to sustain. The channel structure of platforms may affect funders’ altruistic incentives. It is critical to understand how funders choose different channels, direct vs. intermediated, and how the co-existence of the two channels affect funders’ contribution. Our study builds a theoretical framework based on theories of altruism to understand funders’ incentives, including pure altruism, warm glow, and reputation. The framework helps us to explicate funders' incentives for choosing between channels and predict potential changes in funder contribution after the introduction of the direct channel. Using data from Kiva.org and the unique setup of a natural experiment, we find that funders with high level of pure altruism are more likely to select the direct channel. We also find that the introduction of the new direct channel stimulates instead of cannibalizing contribution on the intermediated channel. It suggests that the direct channel segments riskier projects and meets the needs of pure altruists, while the intermediated channel promotes contribution to less risky projects with increased publicity. The market segments have a positive impact on the total contribution. We discuss the theoretical and practical implications of our findings.
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Notes
The Zip Kenya program was shut down in 2015. It might be interesting to investigate whether the channel was not sustainable.
Zip soon stopped announcing this repayment rate and never disclosed repayment information of individual loans as Kiva. When we contacted them for details, they mentioned that it was their policy not to disclose the information.
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Acknowledgements
The authors thank participants for their comments and suggestions when an early version of the paper was presented at the 13th Statistical Conference in E-Commerce Research in 2017. This research was supported by the Research Grants Council of the Hong Kong Special Administrative Region, China [Grant 7004776]. All remaining errors are our own.
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Ge, L., Luo, X. Channel structure and funder incentive in prosocial crowdfunding. Inf Technol Manag (2023). https://doi.org/10.1007/s10799-023-00389-9
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DOI: https://doi.org/10.1007/s10799-023-00389-9