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Introduction to Retail Payments: Mapping Out the Road Ahead

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Abstract

This article introduces four papers that were presented at a payments conference “Retail Payments: Mapping Out the Road Ahead,” which was held at De Nederlandsche Bank in Amsterdam in April of 2016. These papers focus on various behavioral aspects of consumers and merchants in their choice and acceptance of payment instruments and payment activity. End-user behavior has implications for how the retail payment landscape is likely to evolve and, therefore, will need to be considered by policymakers charged with overseeing the development of retail payments.

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References

  • Kahn, C.K., Liñares-Zegarra, J., Stavins, J. (2017) Are there social spillovers in consumers’ security assessments of payment instruments? J Financ Serv Res. doi:10.1007/s10693-017-0270-9.

  • Patacchini, E., Rainone, E. (2017) Social ties and the demand for financial services. J Financ Serv Res. doi:10.1007/s10693-017-0279-0.

  • Jonker, N., Plooij M., Verburg, J. (2017) Did a public campaign influence debit card usage? Evidence from the Netherlands. J Financ Serv Res. doi:10.1007/s10693-017-0281-6.

  • Van der Cruijsen, C., Diepstraten, M. (2017) Banking products: you can take them with you, so why don’t you? J Financ Serv Res. doi:10.1007/s10693-017-0276-3.

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Acknowledgements

The views expressed in this paper do not necessarily reflect those of De Nederlandsche Bank, the European System of Central Banks, the Federal Reserve Bank of Cleveland, or the Federal Reserve System.

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Correspondence to Wilko Bolt.

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Bolt, W., Mester, L.J. Introduction to Retail Payments: Mapping Out the Road Ahead. J Financ Serv Res 52, 1–3 (2017). https://doi.org/10.1007/s10693-017-0282-5

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  • DOI: https://doi.org/10.1007/s10693-017-0282-5

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