Abstract
The global workforce, post-COVID-19, grapples with challenges like burnout, high turnover, and pay disparities, intensifying the need for transparent pay communication. Leader-member exchange (LMX), a concept denoting the relationship quality between a leader and subordinate, plays a pivotal role in this scenario. This study delves into the moderating effects of LMX on the relationship between perceptions of pay communication and pay and job satisfaction. Using a sample of general workers (n = 396) across various industries through a two-time survey, the evaluation via partial least squares structural equation modeling (PLS-SEM) revealed that while transparent pay communication boosts pay satisfaction, it does not necessarily enhance job satisfaction. However, high-quality LMX relationships can amplify pay satisfaction. The authors discuss the implications of these findings, offer managers insights, and suggest future research directions.
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March, K.G., Aplin-Houtz, M.J., Lawrence, U.E. et al. Mutual Benefits: Delving into Leader-Member Exchange (LMX) and Pay Dynamics with Social Exchange Theory. Employ Respons Rights J (2023). https://doi.org/10.1007/s10672-023-09490-1
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DOI: https://doi.org/10.1007/s10672-023-09490-1