Skip to main content
Log in

Beyond Custody Versus Care: Understanding the Ethical Dilemmas of Prison Officers in Belgium

  • Published:
European Journal on Criminal Policy and Research Aims and scope Submit manuscript

Abstract

It is often argued that the work of prison officers involves many value tensions. However, existing conceptualizations seem to be insufficient to address the broad range of such tensions. For example, the tensions are often depicted as binary (‘custody versus care’), operationalizations of the values are inconsistent, and tensions are not always linked to specific difficult situations for prison officers. While building upon existing work, this article looks at these value tensions through a different lens. It reconceptualizes them as ethical dilemmas and uses Moral Foundations Theory to describe the different values involved in those ethical dilemmas. Using interview data collected in a Belgian prison, the article shows how ethical dilemmas are more complex than is often assumed, and that prison officers draw upon a multitude of values to deal with them.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

Notes

  1. As will be explained, different terms are used by different authors to refer to this value tension. For consistency, this article will use custody versus care to refer to all of those.

References

  • Akoensi, T. D. (2016). Perceptions of self-legitimacy and audience legitimacy among prison officers in Ghana. International Journal of Comparative and Applied Criminal Justice, 40(3), 245–261.

    Article  Google Scholar 

  • Arnold, H. (2016). The prison officer. In Y. Jewkes, B. Crewe, & J. Bennett (Eds.), Handbook on Prisons. Routledge.

  • Ashforth, B. E., & Kreiner, G. E. (1999). ‘How can you do it?’: Dirty work and the challenge of constructing a positive identity. The Academy of Management Review, 24(3), 413–434.

    Google Scholar 

  • Bennett, J. (2016). The working lives of prison managers: Global change, local culture and individual agency in the late modern prison. Palgrave Macmillan.

    Book  Google Scholar 

  • Bennett, J., Crewe, B., & Wahidin, A. (2008). Understanding Prison Staff. Willan Publishing.

  • Bertelsen, B. E. (2011). ‘Entering the red sands’: The corporality of punishment and imprisonment in Chimoio. Mozambique. Journal of Southern African Studies, 37(3), 611–626.

    Article  Google Scholar 

  • Blagg, H., Anthony, T. (2019). Decolonizing criminology: Imagining justice in a postcolonial world. Palgrave Macmillan.

  • Brewer, G., & Whiteside, E. (2012). Workplace bullying and stress within the prison service. Journal of Aggression, Conflict and Peace Research, 4(2), 76–85.

    Article  Google Scholar 

  • Bruhn, A., Lindberg, O., & Nylander, P. (2010). The prison officer’s dilemma: Professional representations among Swedish prison officers. Les Dossiers Des Sciences De L'Éducation, 23, 77–93.

  • Carrington, K., Hogg, R., Scott, J., Sozzo, M., & Walters, R. (2018). Southern Criminology. Routledge.

    Book  Google Scholar 

  • Crawley, E. (2004a). Doing prison work: The public and private lives of prison officers. Willan Publishing.

    Google Scholar 

  • Crawley, E. (2004b). Emotion and performance: Prison officers and the presentation of self in prisons. Punishment & Society, 6(4), 411–427.

    Article  Google Scholar 

  • Crawley, E., & Crawley, P. (2008). Understanding prison officers: Culture, cohesion and conflicts. In J. Bennett, B. Crewe, & A. Wahidin (Eds.), Understanding Prison Staff (pp. 134–152). Willan Publishing.

  • Crewe, B., Liebling, A., & Hulley, S. (2011). Staff culture, use of authority and prisoner quality of life in public and private sector prisons. Australian & New Zealand Journal of Criminology, 44(1), 94–115.

    Article  Google Scholar 

  • Crewe, B., Liebling, A., & Hulley, S. (2014). Heavy-light, absent-present: Rethinking the ‘weight’ of imprisonment. The British Journal of Sociology, 65(3), 387–410.

    Article  Google Scholar 

  • Crouch, B., & Marquart, J. W. (1980). On becoming a prison guard. In B. Crouch (Ed.), The keepers: Prison guards and contemporary corrections (pp. 63–110). Charles Thomas.

  • Daems, T. (2014). ‘Ceci n’est pas une fouille à corps’: the denial of strip searches in Belgian prisons. In: M. Deflem (Ed.), Punishment and Incarceration: A Global Perspective (Series: Sociology of Crime, Law and Deviance, vol 19, pp. 75–94). Emerald Group Publishing.

  • Daems, T. (2015). Between human standards and institutional efficiency: the regulation and deregulation of strip-searches in a prison context. Prison Service Journal, 222, 40–46.

  • Douglas, M. (1966). Purity and danger: An analysis of the concepts of pollution and taboo. Routledge.

  • Farkas, M. A., & Manning, P. K. (1997). The occupational culture of corrections and police officers. Journal of Crime and Justice, 20(2), 51–68.

    Article  Google Scholar 

  • Gilbert, M. J. (1997). The illusion of structure: A critique of the classical model of organization and the discretionary power of correctional officers. Criminal Justice Review, 22(1), 49–64.

    Article  Google Scholar 

  • Graham, J., Haidt, J., Koleva, S., Motyl, M., Iyer, R., Wojcik, S. P., et al. (2013). Moral foundations theory: The pragmatic validity of moral pluralism. In Advances in Experimental Social Psychology, 47, 55–130.

  • Graham, J., Nosek, B. A., Haidt, J., Iyer, R., Koleva, S., & Ditto, P. H. (2011). Mapping the moral domain. Journal of Personality and Social Psychology, 101(2), 366–385.

    Article  Google Scholar 

  • Haggerty, K. D., & Bucerius, S. M. (2021). Picking battles: Correctional officers, rules, and discretion in prison. Criminology, 59(1), 137–157.

    Article  Google Scholar 

  • Haidt, J. (2001). The emotional dog and its rational tail: A social intuitionist approach to moral judgment. Psychological Review, 108(4), 814–834.

    Article  Google Scholar 

  • Haidt, J. (2012). The righteous mind. Penguin Books.

    Google Scholar 

  • Haidt, J., Graham, J., & Joseph, C. (2009). Above and below left-right: Ideological narratives and moral foundations. Psychological Inquiry, 20(2–3), 110–119.

    Article  Google Scholar 

  • Haidt, J., & Joseph, C. (2004). Intuitive ethics: How innately prepared intuitions generate culturally variable virtues. Daedalus, 133(4), 55–66.

    Article  Google Scholar 

  • Haidt, J., & Joseph, C. (2007). The moral mind: How five sets of innate intuitions guide the development of many culture-specific virtues, and perhaps even modules. Foundations and the Future. In P. Carruthers, S. Laurence, & S. Stich (Eds.), The innate mind (Vol. 3, pp. 367–391). Oxford University Press.

  • Halsey, M., & Deegan, S. (2017). In search of generativity in prison officer work: Balancing care and control in custodial settings. The Prison Journal, 97(1), 52–78.

    Article  Google Scholar 

  • Hepburn, J. R., & Albonetti, C. (1980). Role conflict in correctional institutions. Criminology, 17(4), 445–460.

    Article  Google Scholar 

  • Hoel, H., & Cooper, C. (2000). Destructive conflict and bullying at work. University of Manchester.

    Google Scholar 

  • Hughes, E. C. (1962). Good people and dirty work. Social Problems, 10(1), 3–11.

    Article  Google Scholar 

  • Iyer, R., Koleva, S., Graham, J., Ditto, P. H., & Haidt, J. (2012). Understanding libertarian morality: The psychological dispositions of self-identified libertarians. PLoS ONE, 7(8), e42366.

    Article  Google Scholar 

  • Karssing, E. (2001). Morele competenties in organisaties. Van Gorcum.

  • Kauffman, K. (1981). Prison officers’ attitudes and perceptions of attitudes: A case of pluralistic ignorance. Journal of Research in Crime and Delinquency, 18(2), 272–294.

    Article  Google Scholar 

  • Kleinig, J., & Leland, M. (2001). Discretion, Community and Correctional Ethics. Rowman & Littlefield Publishers Inc.

    Google Scholar 

  • Klofas, J. (1984). Reconsidering prison personnel: New views of the correctional officer subculture. International Journal of Offender Therapy and Comparative Criminology, 28(3), 169–175.

    Article  Google Scholar 

  • Klofas, J., & Toch, H. (1982). The guard subculture myth. Journal of Research in Crime and Delinquency, 19(2), 238–254.

    Article  Google Scholar 

  • Kolind, T. (2015). Drugs and discretionary power in prisons: The officer’s perspective. International Journal of Drug Policy, 26(9), 799–807.

    Article  Google Scholar 

  • Lemmergaard, J., & Muhr, S. L. (2012). Golfing with a murderer - professional indifference and identity work in a Danish prison. Scandinavian Journal of Management, 28(2), 185–195.

    Article  Google Scholar 

  • Liebling, A. (2000). Prison officers, policing and the use of discretion. Theoretical Criminology, 4, 333–357.

    Article  Google Scholar 

  • Liebling, A. (2011). Distinctions and distinctiveness in the work of prison officers: Legitimacy and authority revised. European Journal of Criminology, 8(6), 484–499.

    Article  Google Scholar 

  • Liebling, A., & Arnold, H. (2005). Prisons and their moral performance: A study of values, quality and prison life. Oxford University Press.

    Google Scholar 

  • Liebling, A., Price, D., & Shefer, G. (2011). The prison officer. Willan Publishing.

    Google Scholar 

  • Lipsky, M. (1980). Street Level Bureaucracy: Dilemmas of the individual in public services. Russell Sage Foundation.

  • Maesschalck, J. (2005). Approaches to ethics management in the public sector: A proposed extension of the compliance-integrity continuum. Public Integrity, 7(1), 21–41.

    Google Scholar 

  • Paoline, E. A., Lambert, E. G., & Hogan, N. L. (2006). A calm and happy keeper of the keys: The impact of AVA views, relations with coworkers, and policy views on the job stress and job satisfaction of correctional staff. The Prison Journal, 86(2), 182–205.

    Article  Google Scholar 

  • Pollock, J. M., & Becker, R. (2005). Ethical dilemmas in police work. In M. C. Brasswell, B. R. McCarthy, & B. J. Mccarthy (Eds.), Justice, Crime, and Ethics (pp. 105–122). Routledge.

    Google Scholar 

  • Schaufeli, W. B., & Peeters, M. C. W. (2000). Job stress and burnout among correctional officers: A literature review. International Journal of Stress Management, 7(1), 19–48.

    Article  Google Scholar 

  • Shannon, S. K. S., & Page, J. (2014). Bureaucrats on the cell block: Prison officers’ perceptions of work environment and attitudes towards prisoners. Social Service Review, 88(4), 630–657.

    Article  Google Scholar 

  • Short, V., Cooper, J., Shaw, J., Kenning, C., Abel, K., & Chew-Graham, C. (2009). Custody versus care: Attitudes of prison staff to self-harm in women prisoners - A qualitative study. The Journal of Forensic Psychiatry & Psychology, 20(3), 408–426.

    Article  Google Scholar 

  • Skolnick, J. H. (2002). Corruption and the blue code of silence. Police Practice and Research, 3(1), 7–19.

    Article  Google Scholar 

  • Sparks, R., & Bottoms, A. (1995). Legitimacy and order in prisons. The British Journal of Sociology, 46(1), 45–62.

    Article  Google Scholar 

  • Sparks, R., Bottoms, A., & Hay, W. (1996). Prisons and the problem of order. Clarendon Press.

    Book  Google Scholar 

  • Stohr, M. K., Hemmens, C., Kifer, M., & Schoeler, M. (2000). We know it, we just have to do it: Perceptions of ethical work in prisons and jails. The Prison Journal, 80(2), 126–150.

    Article  Google Scholar 

  • Stohr, M. K., Lovrich, N. P., & Mays, L. (1997). Service v. security focus in training assessments. Women & Criminal Justice, 9(1), 65–85.

    Article  Google Scholar 

  • Sykes, G. (1958). The society of captives: A study of a maximum security prison. Princeton University Press.

    Google Scholar 

  • Symkovych, A. (2018). Compromised power and negotiated order in a Ukrainian prison. British Journal of Criminology, 58(1), 200–217.

    Article  Google Scholar 

  • Tait, S. (2011). A typology of prison officer approaches to care. European Journal of Criminology, 8(6), 440–454.

    Article  Google Scholar 

  • Tewksbury, R., & Mustaine, E. E. (2008). Correctional orientations of prison staff. The Prison Journal, 88(2), 207–233.

    Article  Google Scholar 

  • Tournel, H. (2015). De gevangenisbewaarder: een professioneel leven in beeld. Antwerpen: Maklu.

  • Tracy, S. J. (2005). Locking up emotion: Moving beyond dissonance for understanding emotion labor discomfort. Communication Monographs, 72(3), 261–283.

    Article  Google Scholar 

  • Treviño, L. K., & Nelson, K. A. (2016). Managing business ethics: Straight talk about how to do it right. (7th edition ed.): John Wiley & Sons.

  • Tummers, L., & Bekkers, V. (2014). Policy implementation, street-level bureaucracy, and the importance of discretion. Public Management Review, 16(4), 527–547.

    Article  Google Scholar 

  • van Dijk, M. (forthcoming). Dilemmas behind bars: Understanding and addressing the ethical dilemmas of prison officers [Doctoral dissertation, KU Leuven]. Leuven.

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Milou van Dijk.

Additional information

Publisher's note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

van Dijk, M., Maesschalck, J. & Daems, T. Beyond Custody Versus Care: Understanding the Ethical Dilemmas of Prison Officers in Belgium. Eur J Crim Policy Res 29, 71–89 (2023). https://doi.org/10.1007/s10610-021-09490-7

Download citation

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10610-021-09490-7

Keywords

Navigation