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Organizational Event Stigma: Typology, Processes, and Stickiness

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Abstract

What do events such as scandals, industrial accidents, activist threats, and mass shootings have in common? They can all trigger an audience’s stigma judgment about the organization involved in the event. Despite the prevalence of these stigma-triggering events, management research has provided little conceptual work to characterize the dimensions and processes of organizational event stigma. This article takes the perspective of the evaluating audience to unpack the stigma judgment process, identify critical dimensions for categorizing types of event stigma, and explore the role of the stigmatizers’ aesthetic, emotional, and cognitive reactions as well as their practical considerations in producing what we call “sticky stigmas.” Our event stigma typology provides clarity regarding how stigmas differ based on the types of events and audiences’ reactions and why some event stigmas are stronger and more long-lasting than others. We highlight the role of emotions and aesthetics in stigma formation and the various ethical dilemmas that influence stigma stickiness.

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Notes

  1. We thank an anonymous reviewer for this and other examples of ethical dilemmas faced by stakeholders of an organization.

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    Clark, K., Li, Y. Organizational Event Stigma: Typology, Processes, and Stickiness. J Bus Ethics 186, 511–530 (2023). https://doi.org/10.1007/s10551-022-05173-3

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