Abstract
From the perspective of the integrative model of organizational trust, this study proposes a multi-level model for whether, how, and when differentiated empowering leadership influences followers’ trust in leaders and their work outcomes. Drawing on a sample of 372 followers from 97 teams in China, it was found that the negative effect of differentiated empowering leadership on followers’ trust in leaders became salient when followers’ Chinese traditionality was low. Moreover, followers’ trust in leaders mediated the effect of differentiated empowering leadership and Chinese traditionality on followers’ in-role performance, extra-role performance, and counterproductive work behaviors toward the organization. These findings have implications for managerial theory and practice in the domains of trust and differentiated empowering leadership.
Similar content being viewed by others
References
Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. Journal of Applied Psychology, 90(5), 945–955.
Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks: Sage.
Ambrose, M. L., & Schminke, M. (2003). Organization structure as a moderator of the relationship between procedural justice, interactional justice, perceived organizational support, and supervisory trust. Journal of Applied Psychology, 88(2), 295–305.
Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23(3), 267–285.
Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421–449.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.
Bliese, P. D. (2000). Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions (pp. 349–381). San Francisco: Jossey-Bass.
Brislin, R. W. (1980). Translation and content analysis of oral and written material. In H. C. Triandis & J. W. Berry (Eds.), Handbook of cross-cultural psychology (Vol. 2, pp. 389–444). Boston: Allyn & Bacon.
Burke, C. S., Sims, D. E., Lazzara, E. H., & Salas, E. (2007). Trust in leadership: A multi-level review and integration. The Leadership Quarterly, 18(6), 606–632.
Chan, D. (1998). Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83(2), 234–246.
Chen, Z. X., & Aryee, S. (2007). Delegation and employee work behaviors: An examination of the cultural context of mediating processes in China. Academy of Management Journal, 50(1), 226–238.
Chen, X. P., He, W., & Weng, L. C. (2015). What is wrong with treating followers differently? The basis of leader-member exchange differentiation matters. Journal of Management. doi:10.1177/0149206315598372.
Chen, G., & Kanfer, R. (2006). Toward a systems theory of motivated behavior in work teams. Research in Organizational Behavior, 27, 223–267.
Chen, G., Kirkman, B. L., Kanfer, R., Allen, D., & Rosen, B. (2007). A multilevel study of leadership, empowerment, and performance in teams. Journal of Applied Psychology, 92(2), 331–346.
Cole, M. S., & Bedeian, A. G. (2007). Leadership consensus as a cross-level contextual moderator of the emotional exhaustion-work commitment relationship. The Leadership Quarterly, 18(5), 447–462.
Cole, M. S., Bedeian, A. G., & Bruch, H. (2011). Linking leader behavior and leadership consensus to team performance: Integrating direct consensus and dispersion models of group composition. The Leadership Quarterly, 22(2), 383–398.
Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386–400.
Colquitt, J. A., & Jackson, C. L. (2006). Justice in teams: The context-sensitivity of justice rules across individual and team contexts. Journal of Applied Social Psychology, 36(4), 870–901.
Dalal, R. S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology, 90(6), 1241–1255.
Dalal, R. S., Lam, H., Weiss, H. M., Welch, E. R., & Hulin, C. L. (2009). A within-person approach to work behavior and performance: Concurrent and lagged citizenship-counterproductivity associations, and dynamic relationships with affect and overall job performance. Academy of Management Journal, 52(5), 1051–1066.
De Dreu, C. K. W., Giebels, E., & Van de Vliert, E. (1998). Social motives and trust in integrative negotiation: The disruptive effects of punitive capability. Journal of Applied Psychology, 83(3), 408–422.
Den Hartog, D. N. (2004). Assertiveness. In R. J. House, P. J. Hanges, M. Javidan, P. Dorfman, & V. Gupta (Eds.), Culture, leadership and organizations: The GLOBE study of 62 societies (pp. 395–431). Thousand Oaks: Sage.
Dirks, K. T. (2000). Trust in leadership and team performance: Evidence from NCAA basketball. Journal of Applied Psychology, 85(6), 1004–1012.
Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4), 611–628.
Doney, P. M., Cannon, J. P., & Mullen, M. R. (1998). Understanding the influence of national culture on the development of trust. Academy of Management Review, 23(3), 601–620.
Eisenberger, R., Karagonlar, G., Stinglhamber, F., Neves, P., Becker, T. M., Gonzalez-Morales, M. G., & Steiger-Mueller, M. (2010). Leader-member exchange and affective organizational commitment: The contribution of supervisor’s organizational embodiment. Journal of Applied Psychology, 95(6), 1085–1183.
Erdogan, B., & Bauer, T. N. (2010). Differentiated leader-member exchanges: The buffering role of justice climate. Journal of Applied Psychology, 95(6), 1104–1120.
Farh, J. L., Earley, P. C., & Lin, S. C. (1997). Impetus for action: A cultural analysis and organizational citizenship behavior in Chinese society. Administrative Science Quarterly, 42(3), 421–444.
Farh, J. L., Hackett, R. D., & Liang, J. (2007). Individual-level cultural values as moderators of perceived organizational support-employee outcome relationships in China: Comparing the effects of power distance and traditionality. Academy of Management Journal, 50(3), 715–729.
Forrester, R. (2000). Empowerment: Rejuvenating a potent idea. Academy of Management Executive, 14(3), 67–80.
Gross-Schaefer, A., Trigilio, J., Negus, J., & Ro, C. S. (2000). Ethics education in the workplace: An effective tool to combat employee theft. Journal of Business Ethics, 26(2), 89–100.
Harrison, D. A., & Klein, K. J. (2007). What’s the difference? Diversity constructs as separation, variety, or disparity in organizations. Academy of Management Review, 32(4), 1199–1228.
Henderson, D. J., Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2008). Leader-member exchange, differentiation, and psychological contract fulfillment: A multilevel examination. Journal of Applied Psychology, 93(6), 1208–1219.
Hofmann, D. A., & Gavin, M. B. (1998). Centering decisions in hierarchical linear models: Implications for research in organizations. Journal of Management, 24(5), 623–641.
Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. Beverly Hills: Sage.
Hofstede, G. H. (2001). Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations. Thousand Oaks: Sage.
Hosmer, L. T. (1995). Trust: The connecting link between organizational theory and philosophical ethics. Academy of Management Review, 20(2), 379–403.
Huang, X., Iun, J., Liu, A., & Gong, Y. (2010). Does participative leadership enhance work performance by inducing empowerment or trust? The differential effects on managerial and non-managerial subordinates. Journal of Organizational Behavior, 31(1), 122–143.
Hui, C., Lee, C., & Rousseau, D. M. (2004). Employment relationships in China: Do workers relate to the organization or to people? Organization Science, 15(2), 232–240.
James, L. R., Mulaik, S. A., & Brett, J. M. (2006). A tale of two methods. Organizational Research Methods, 9(2), 233–244.
Kannan-Narasimhan, R., & Lawrence, B. S. (2012). Behavioral integrity: How leader referents and trust matter to workplace outcomes. Journal of Business Ethics, 111(2), 165–178.
Khan, S. (1997). The key to being a leader company: Empowerment. The Journal for Quality and Participation, 20, 44–50.
Konovsky, M., & Pugh, D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37(3), 656–669.
Li, S. L., He, W., Yam, K. C., & Long, L. R. (2015). When and why empowering leadership increases followers’ taking charge: A multilevel study in China. Asia Pacific Journal of Management, 32(3), 645–670.
Liden, R. C., Erdogan, B., Wayne, S. J., & Sparrowe, R. T. (2006). Leader-member exchange, differentiation, and task interdependence: Implications for individual and group performance. Journal of Organizational Behavior, 27(6), 723–746.
Marcus, B., & Schuler, H. (2004). Antecedents of counterproductive behavior at work: A general perspective. Journal of Applied Psychology, 89(4), 647–660.
Mayer, R. C., & Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology, 84(1), 123–136.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709–734.
Mayer, R. C., & Gavin, M. B. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss? Academy of Management Journal, 48(5), 874–888.
Miao, Q., Newman, A., & Huang, X. (2014). The impact of participative leadership on job performance and organizational citizenship behavior: Distinguishing between the mediating effects of affective and cognitive trust. The International Journal of Human Resource Management, 25(20), 2796–2810.
Miao, Q., Newman, A., Schwarz, G., & Xu, L. (2013). Participative leadership and the organizational commitment of civil servants in China: The mediating effects of trust in supervisor. British Journal of Management, 24(S1), S76–S92.
Muller, D., Judd, C. M., & Yzerbyt, V. Y. (2005). When moderation is mediated and mediation is moderated. Journal of Personality and Social Psychology, 89(6), 852–863.
Newman, A., Kiazad, K., Miao, Q., & Cooper, B. (2014). Examining the cognitive and affective trust-based mechanisms underlying the relationship between ethical leadership and organizational citizenship: A case of the head leading the heart? Journal of Business Ethics, 123(1), 113–123.
Pillutla, M. M., Farh, J. L., Lee, C., & Lin, Z. (2007). An investigation of traditionality as a moderator of reward allocation. Group and Organization Management, 32(2), 233–253.
Rarick, C. A. (2007). Confucius on management: Understanding Chinese cultural values and managerial practices. Journal of International Management, 2(2), 22–28.
Raub, S., & Robert, C. (2010). Differential effects of empowering leadership on in-role and extra-role employee behaviors: Exploring the role of psychological empowerment and power values. Human Relations, 63(11), 1743–1770.
Raudenbush, S. W. (2004). HLM 6: Hierarchical linear and nonlinear modeling. Lincolnwood: Scientific Software International.
Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1), 66–80.
Rousseau, D. M., & Fried, Y. (2001). Location, location, location: Contextualizing organizational research. Journal of Organizational Behavior, 22(1), 1–13.
Rousseau, D. M., Sitkin, S., Burt, R., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 387–392.
Schaubroeck, J., Lam, S. S. K., & Peng, A. C. (2011). Cognition-based and affect-based trust as mediators of leader behavior influences on team performance. Journal of Applied Psychology, 96(4), 863–871.
Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An integrative model of organizational trust: Past, present, and future. Academy of Management Review, 32(2), 344–354.
Schwartz, S. H. (1992). Universals in the content and structure of values: Theory and empirical tests in 20 countries. In M. Zanna (Ed.), Advances in experimental social psychology (Vol. 25, pp. 1–65). New York: Academic Press.
Sgro, J. A., Worchel, P., Pence, E. C., & Orban, J. A. (1980). Perceived leader behavior as a function of the leader’s interpersonal trust orientation. Academy of Management Journal, 23(1), 161–165.
Spreitzer, G. M., Perttula, K. H., & Xin, K. (2005). Traditionality matters: An examination of the effectiveness of transformational leadership in the United States and Taiwan. Journal of Organizational Behavior, 26(3), 205–227.
Thau, S., Aquino, K., & Wittek, R. (2007). An extension of uncertainty management theory to the self: The relationship between justice, social comparison orientation, and antisocial work behaviors. Journal of Applied Psychology, 92(1), 250–258.
Triandis, H. C. (1972). The analysis of subjective culture. Oxford: Wiley-Interscience.
Triandis, H. C. (1995). Individualism and collectivism. Boulder: Westview Press.
Tyler, T. R. (1989). The psychology of procedural justice: A test of the group-value model. Journal of Personality and Social Psychology, 57(5), 830–838.
Tyler, T. R., Lind, E. A., & Huo, Y. J. (2000). Cultural values and authority relations: The psychology of conflict resolution across cultures. Psychology, Public Policy, and Law, 6(4), 1138–1163.
Vidyarthi, P. R., Liden, R. C., Anand, S., Erdogan, B., & Ghosh, S. (2010). Where do I stand? Examining the effects of leader-member exchange social comparison on employee work behaviors. Journal of Applied Psychology, 95(5), 849–861.
Wasti, S. A., Tan, H. H., Brower, H. H., & Onder, C. (2007). Cross-cultural measurement of supervisor trustworthiness: An assessment of measurement invariance across three cultures. The Leadership Quarterly, 18(5), 477–489.
Wu, J. B., Tsui, A. S., & Kinicki, A. J. (2010). Consequences of differentiated leadership in groups. Academy of Management Journal, 53(1), 90–106.
Yang, K. S. (1993). Chinese social orientation: An integrative analysis. In L. Y. Cheng, F. M. C. Cheng, & C. N. Chen (Eds.), Psychotherapy for the Chinese: Selected papers from the First International Conference (pp. 19–56). Hong Kong: Chinese University of Hong Kong.
Yang, K. S. (2003). Methodological and theoretical issues on psychological traditionality and modernity research in an Asian society: In response to Kwang-Kuo Hwang and beyond. Asian Journal of Social Psychology, 6(3), 263–285.
Zaheer, A., McEvily, B., & Perrone, V. (1998). Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization Science, 9(2), 141–159.
Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128.
Acknowledgments
This paper was supported by the grants from the National Science Foundation of China (71232001 & 71402061) and Hong Kong Baptist University (FRG2/13-14/042).
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Li, SL., Huo, Y. & Long, LR. Chinese Traditionality Matters: Effects of Differentiated Empowering Leadership on Followers’ Trust in Leaders and Work Outcomes. J Bus Ethics 145, 81–93 (2017). https://doi.org/10.1007/s10551-015-2900-1
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10551-015-2900-1