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Evaluation of the effectiveness of preschool English learning applications based on touch and voice multimodal interaction technique

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The rising development in information and communication technology affected the rapid presence of new interface designs to meet the needs of user interaction. This includes the needs of the children dominating the use of technology in obtaining effective interaction with the system despite having limitations in cognitive and motor skills. This study aims to evaluate the effectiveness of the ETSApp learning application developed through the performance of users’ as well as their experience while interacting with the application. ETSApp is an English language application based on multimodal interaction techniques combining touch and voice input integrated into preschool curriculum content for children aged four to six years old. Effectiveness evaluation using observation methods and user surveys was conducted on 41 participants comprising 12 kindergarten teachers and 29 kindergarten children from the West Coast and East Coast zones of Peninsular Malaysia. The results of the observation revealed that the percentage of successful interaction between teachers and children was 83% and above for all interaction items. A survey conducted on teachers and children obtained a positive response where they felt that ETSApp was very fun, easy to interact with and effective in helping the teaching and learning process. The development of ETSApp can meet the learning needs based on the Education 4.0, which adapts technology in a more flexible and interactive teaching and learning process, in addition to being an innovative step in preparing children to face emerging challenges.

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Acknowledgements

We thank all the teachers and children from eight kindergartens from the West Coast (Alif Ceria, As Sakeenah and Intelek Idaman Kindergarten) and the East Coast (Qurratu Ayun, Deiana Manjaku, Ehsan Bestari, Mateen Pintar and Iqram Kindergarten) of Peninsular Malaysia for their participation in this study. This research has been sponsored by the Prototype Research Grant Scheme (PRGS/2/2019/ICT04/UKM/02/1).

Funding

This research was funded by the Ministry of Higher Education and, as such, does not require ethical approval, given that the study participants naturally fall within the domain of education. This research was funded by the Prototype Research Grant Scheme (PRGS/2/2019/ICT04/UKM/02/1).

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Contributions

TSMTW is the corresponding author who has made the most significant contribution to the writing, which includes all sections. NS helped write Sect. 4.1, Performance of touch and voice interaction. SFMN prepared Figs. 7, 8, 9, 10, and 11. HM and NHH contributed to the user experience Sect. 4.2 by analyzing the data. Finally, RZ played a role in verifying that the English content used was in line with the preschool curriculum in Malaysia. All authors reviewed the manuscript.

Corresponding author

Correspondence to Tengku Siti Meriam Tengku Wook.

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On behalf of all authors, the corresponding author states that there is no conflict of interest.

Ethical approval

Written human ethics and consent to participate is not applicable because verbal consent was obtained from kindergarten. All participants voluntarily consented to participate in this study after receiving clear information about the purpose, procedures and possible effects of the study. They had the right to withdraw their participation without consequences. The research conducted conforms to the literature review, research design, peer review, validity and reliability, and the use of user experience (UX) theoretical frameworks as a norm or standard to which researchers often adhere.

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Tengku Wook, T.S.M., Mat Noor, S.F., Sahari Ashaari, N. et al. Evaluation of the effectiveness of preschool English learning applications based on touch and voice multimodal interaction technique. Univ Access Inf Soc (2023). https://doi.org/10.1007/s10209-023-01075-x

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