Abstract
People with low vision may experience accessibility barriers when they interact with the web. The navigation strategies of low-vision users are explored in this article in order to select the appropriate accessibility techniques needed to design web interfaces for their benefit. First, a literature study and an observational study involving low-vision users were carried out. From these studies, a set of adaptation techniques were obtained, which were then evaluated by means of an exploratory study with the participation of twelve users with low vision. The results show that the advantages of some adaptation techniques varied depending on the type of assistive technology used by participants to access the web. Some of the applied adaptation techniques seem turned out to be helpful only for users who utilized screen magnifier software, but not for those using the browser zoom feature. New research hypotheses for a future experimental study have been obtained based on the results of the study presented in this article.
Similar content being viewed by others
References
Arrue, M., Valencia X., Pérez, J.E., Moreno L., Abascal J.: Inclusive web empirical studies in remote and in situ settings: a user evaluation of the RemoTest platform, International Journal of Human-Computer Interaction (in press) (2018)
Bergel, M., Chadwick-Dias, A., LeDoux, L., & Tullis, T. (2005). Web accessibility for the low vision user. In Usability Professionals Association Annual Conference, Montreal, Canada
Bigham, J.P.: Making the web easier to see with opportunistic accessibility improvement. In: Proceedings of the 27th Annual ACM Symposium on User Interface Software and Technology (UIST ‘14). ACM, New York, NY, USA, pp 117–122, 2014
Billah, S.M., Ashok, V., Porter, D., & Ramakrishnan, I.V.: SteeringWheel: a locality-preserving magnification interface for low vision web browsing. In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ‘18). ACM, New York, NY, USA, Paper 20, 13 pages, 2018
Bonavero, Y., Huchard, M., Meynard, M.: Reconciling user and designer preferences in adapting Web pages for people with low vision. In: Proceedings of the 12th Web for All Conference – W4A ‘15 (p. 10). Florence, Italy, 2015
Borodin, Y., Bigham, J.P., Dausch, G., Ramakrishnan, I.V. More than meets the eye: a survey of screen-reader browsing strategies. In Proceedings of the 2010 International Cross Disciplinary Conference on Web Accessibility—W4A ‘10 (p. 13). Raleigh, North Carolina, USA, 2010
Correani, F., Leporini, B., Paternò, F.: Supporting Web Usability for Vision Impaired Users. In: User-Centered Interaction Paradigms for Universal Access in the Information Society, pp 242-253 (2004))
Dick, W.E.: Using cascading style sheets to accommodate Websites for individuals with low vision. ACM SIGACCESS Access. Comput. 84, 13–19 (2006)
Foti, A., & Santucci, G. (2009). Increasing Web accessibility through an assisted color specification interface for colorblind people. Interaction Design and Architecture(s) Journal – IxD&A, 5, 41-48
Goble, C., Harper, S., & Stevens, R.: The travails of visually impaired Web travellers. In Proceedings of the eleventh ACM on Hypertext and hypermedia—HYPERTEXT ‘00 (pp. 1-10). San Antonio, Texas, USA, 2000
Gowases, T., Bednarik, R., & Tukiainen, M.: Text highlighting improves user experience for reading with magnified displays. In CHI’11 Extended Abstracts on Human Factors in Computing Systems—CHI EA ‘11 (pp. 1891-1896). Vancouver, BC, Canada, 2011
Hallett, E.C., Arnsdorff, B., Sweet, J., Roberts, Z., Dick, W., Jewett, T., & Vu, K.P.L.: The Usability of Magnification Methods: A Comparative Study between Screen Magnifiers and Responsive Web Design. In International Conference on Human Interface and the Management of Information – HIMI ‘15 (pp. 181–189). Los Angeles, California, USA, 2015
Harland, S., Legge, G.E., Luebker, A.: Psychophysics of reading XVII Low-vision performance with four types of electronically magnified text. Optomet. Vis. Sci. 75(3), 183–190 (1998)
Harvey, H., Walker, R.: Reading with peripheral vision: a comparison of reading dynamic scrolling and static text with a simulated central scotoma. Vis. Res. 98, 54–60 (2014)
Jacko, J.A., Barreto, A.B., Marmet, G.J., Chu, J.Y., Bautsch, H.S., Scott, I.U., & Rosa Jr, R.H.: Low vision: the role of visual acuity in the efficiency of cursor movement. In: Proceedings of the fourth International ACM Conference on Assistive technologies—ASSETS ‘00 (pp. 1–8). Arlington, Virginia, USA, 2000
Jefferson, L., Harvey, R.: Accommodating color blind computer users. In: Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility—ASSETS ‘06 (pp. 40–47). Portland, Oregon, USA
Jenny, B., Kelso, N.V.: Color design for the color vision impaired. Cartogr. Perspect. 58, 61–67 (2007)
Kim, H.N., Smith-Jackson, T.L., Nam, C.S.: Elicitation of haptic user interface needs of people with low vision. Int. J. Hum. Comput. Interact. 29(7), 488–500 (2013)
Kulpa, C.C., Teixeira, F.G., Da Silva, R.P.: A color model in the usability of computer interface applied to users with low vision. In: International Conference of Design, User Experience, and Usability—DUXU ‘13 (pp. 330-339). Las Vegas, NV, USA, 2013
Kuppusamy, K.S., Francis L.M., & Aghila G. (2012). WILI—‘Web Interface for people with low vision issues. Int. J. Comput. Sci. Appl. (IJCSA) 2(2)
Kurniawan, S.H., King, A., Evans, D.G., Blenkhorn, P.L.: Personalising Web page presentation for older people. Interact. Comput. 18(3), 457–477 (2006)
Lazar, J., Allen, A., Kleinman, J., Malarkey, C.: What frustrates screen reader users on the Web: a study of 100 blind users. Int. J. Hum. Comput. Interact. 22(3), 247–269 (2007)
Lewis, J.R.: Psychometric evaluation of an after-scenario questionnaire for computer usability studies: the ASQ. ACM Sigchi Bull. 23(1), 78–81 (1991)
Leonard, V.K., Jacko, J.A., Pizzimenti, J.J.: An exploratory investigation of handheld computer interaction for older adults with visual impairments. In: Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility—ASSETS ‘05 (pp. 12-19). Baltimore, MD, USA, 2005
Lunn, D., Harper, S., Bechhofer, S.: Identifying behavioral strategies of visually impaired users to improve access to Web content. ACM Trans. Access. Comput. (TACCESS) 3(4), 13 (2011)
Mirri, S., Prandi, C., Salomoni, P.: Experiential adaptation to provide user-centered Web content personalization. In Proceedings of the 6th International Conference on Advances in Human oriented and Personalized Mechanisms, Technologies, and Services – CENTRIC ‘13 (pp. 31-36). Venice, Italy, 2013
Moreno, L., Martínez, P.: The harmonization of accessibility standards for public policies. IEEE Comput. 52(7), 57–66 (2019)
Moreno, L., Valencia, X, Pérez, J. E and Arrue, M.: Exploring the Web navigation strategies of people with low vision. In Proceedings of the XIX International Conference on Human Computer Interaction (Interacción 2018). ACM, New York, NY, USA, 2018
National Institute on Aging: Making your Website senior friendly: A checklist. http://www.nlm.nih.gov/pubs/checklist.pdf, (2001). Accessed Dec 2019
Nielsen, J.: Legibility, Readability, and Comprehension: Making Users Read Your Words. https://www.nngroup.com/articles/legibility-readability-comprehension/, (2015). Accessed Dec 2019
Richards, J.T., Hanson, V.L.: Web accessibility: a broader view. In Proceedings of the 13th international conference on World Wide Web – WWW ‘04 (pp. 72-79). New York, USA, 2004
Scheiman, M., Scheiman, M., Whittaker, S.: Low Vision Rehabilitation: A Practical Guide for Occupational Therapists. Slack Incorporated, Thorofare (2007)
Smith, P.A.: Towards a practical measure of hypertext usability. Interact. Comput. 8(4), 365–381 (1996)
Szpiro, S.F.A., Hashash, S., Zhao, Y., Azenkot, S.: How People with Low Vision Access Computing Devices: Understanding Challenges and Opportunities. In Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility – ASSETS ‘16 (pp. 171-180). Reno, Nevada, USA, 2016
Takagi, H., Saito, S., Fukuda, K., Asakawa, C.: Analysis of navigability of Web applications for improving blind usability. ACM Trans. Comput. Hum. Interact. (TOCHI) 14(3), 13 (2007)
Valencia, X., Arrue, M., Pérez, J.E., Abascal, J.: User individuality management in websites based on WAI-ARIA annotations and ontologies. In Proceedings of the 10th International Cross-Disciplinary Conference on Web Accessibility (W4A ‘13). ACM, New York, NY, USA,, Article 29, 10 pages, 2013
Valencia, X., Pérez, J.E., Muñoz, U., Arrue, M., Abascal, J.: Assisted interaction data analysis of web-based user studies. INTERACT 1, 1–19 (2015)
Valencia, X., Pérez, J.E., Arrue, M., Abascal, J., Duarte, C., Moreno, L.: Adapting the Web for people with upper body motor impairments using touch screen tablets. Interact. Comput. 29(6), 794–812 (2017)
Vigo, M., Harper, S.: Coping tactics employed by visually disabled users on the Web. Int. J. Hum Comput Stud. 71(11), 1013–1025 (2013)
World Health Organization. Visual impairment and blindness. Fact Sheet Nº282. http://www.who.int/mediacentre/factsheets/fs282/en/. (2014). Accessed Dec 2019
World Wide Web Consortium.: Web content accessibility guidelines (WCAG) 2.0. http://www.w3.org/TR/WCAG20/ (2008). Accessed Dec 2019
World Wide Web Consortium.: Low Vision Accessibility Task Force Work Statement. https://www.w3.org/WAI/GL/low-vision-a11y-tf/work-statement (2015). Accessed Dec 2019
World Wide Web Consortium.: Accessibility Requirements for People with Low Vision. http://w3c.github.io/low-vision-a11y-tf/requirements.html (2019). Accessed Dec 2019
World Wide Web Consortium.: Web Content Accessibility Guidelines (WCAG) 2.1 W3C Recommendation 05 June 2018, from https://www.w3.org/TR/WCAG21/ (2018). Accessed Dec 2019
World Wide Web Consortium.: Web Accessibility Initiative (WAI). https://www.w3.org/WAI/ (2018). Accessed Dec 2019
Xiao, G., Xu, G., & Lu, J.: iBrowse: Software for low vision to access Internet. In Biomedical Engineering and Informatics (BMEI). In: 2010 3rd International Conference on (Vol. 5, pp. 2062–2066). Yantai, China
Yesilada, Y., Stevens, R., Harper, S., Goble, C.: Evaluating DANTE: semantic transcoding for visually disabled users. ACM Trans. Comput. Hum. Interact. (TOCHI) 14(3), 14 (2007)
Zhao, Z., Rau, P.-L.P., Zhang, T., Salvendy, G.: Visual search-based design and evaluation of screen magnifiers for older and visually impaired users. Int. J. Hum. Comput. Stud. 67(8), 663–675 (2009)
Acknowledgments
The authors would like to thank all study participants for their collaboration on the experiment. J. Eduardo Pérez held a Ph.D. scholarship from the University of the Basque Country UPV/EHU (grant PIF13/284) when the study was conducted. Some of the authors are members of the EGOKITUZ/ADIAN research team, supported by the Basque Government, Department of Education, Universities and Research under grant (IT980-16). This work was partially funded by the Ministry of Economy and Competitiveness of the Spanish Government by the European Regional Development Fund – ERDF (eGovernAbility, grant TIN2014-52665-C2, MINECO/FEDER), PhysComp project (TIN2017-85409-P) and by the DeepEMR project (TIN2017-87548-C2-1-R).
Author information
Authors and Affiliations
Corresponding author
Additional information
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
About this article
Cite this article
Moreno, L., Valencia, X., Pérez, J.E. et al. An exploratory study of web adaptation techniques for people with low vision. Univ Access Inf Soc 20, 223–237 (2021). https://doi.org/10.1007/s10209-020-00727-6
Published:
Issue Date:
DOI: https://doi.org/10.1007/s10209-020-00727-6