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Factors Influencing the Performance of the Coffee Supply Chain—The Case Study of Vietnam

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Proceedings of World Conference on Information Systems for Business Management (ISBM 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 834))

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Abstract

Vietnam is the world’s second-largest coffee producer and exporter after Brazil and the largest exporter of Robusta coffee in Asia. Coffee is one of the nation’s agricultural commodities in Vietnam. However, various problems in coffee supply chains threaten Vietnamese coffee products’ competitiveness. These issues have significantly affected the coffee supply chain’s performance, the quality of coffee, and Vietnamese coffee competitiveness, decreasing stakeholders’ profits in the coffee supply chain. As a result, to investigate the determinants impacting the performance of Vietnam’s supply chain, this paper conducts online questionnaire surveys and personal interviews with the primary coffee supply chain stakeholders. This study was done in Kontum, one of Vietnam’s most critical coffee-producing provinces. According to the case study’s findings, the key factors are production cost, logistics cost, information technology, and government policy. Furthermore, this paper suggests some recommendations for improving the performance of the coffee supply chain in Vietnam.

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Acknowledgements

This research is funded by the University of Economics and Law, Vietnam National University Ho Chi Minh City, Vietnam.

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Authors and Affiliations

  1. University of Economics and Law and Vietnam National University, Ho Chi Minh City, Vietnam

    Thi Thuy Hanh Nguyen

Authors
  1. Thi Thuy Hanh Nguyen
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Correspondence to Thi Thuy Hanh Nguyen .

Editor information

Editors and Affiliations

  1. University of Cantabria, Santander, Spain

    Andres Iglesias

  2. University of Aizu, Fukushima, Japan

    Jungpil Shin

  3. Knowledge Chamber of Commerce and Industry, Ahmedabad, Gujarat, India

    Bharat Patel

  4. Global Knowledge Research Foundation, Ahmedabad, Gujarat, India

    Amit Joshi

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Nguyen, T.T.H. (2024). Factors Influencing the Performance of the Coffee Supply Chain—The Case Study of Vietnam. In: Iglesias, A., Shin, J., Patel, B., Joshi, A. (eds) Proceedings of World Conference on Information Systems for Business Management. ISBM 2023. Lecture Notes in Networks and Systems, vol 834. Springer, Singapore. https://doi.org/10.1007/978-981-99-8349-0_14

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