Abstract
Given the rapidly changing environment and the rising trend of international competitiveness, maintaining and retaining talented and skilled academic employees are essential for the performance of university institutions. Since academic turnover is rising in the high education sector, academic institutions struggle to attract, maintain, and retain top-talented employees. In order to outperform competitors in the dynamic, unstable, and unpredictable academic environment, university institutions must manage their human resources effectively. Thus, the goal of this study is to ascertain how academic human resource management (HRM) practices affect employees’ intentions to leave, with job satisfaction acting as a mediator and external job opportunities as a moderator. Social exchange theory served as the study’s theoretical underpinning. Data were collected from 466 participants in an online survey using a cross-sectional research methodology, and the analysis was carried out using partial least structural equation modelling (PLS-SEM). The findings revealed that HRM practices were negatively related to academic employees’ intention to leave. Furthermore, the results of the study showed that job satisfaction significantly mediates the relationship between HRM practices and employee intention to leave. The outcomes also confirmed that job opportunity significantly moderates the relationship between employee intention to leave and job satisfaction. The findings lead to a coherent model of retention strategy that will be incredibly beneficial to academic HR professionals, policymakers and education management in creating and developing a long-term strategy plan for recruiting and retention.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Aguinis, H. (2009). Performance management. Pearson/Prentice Hall.
Ajzen, I. (1991). The theory of planned behavior. Orgnizational Behavior and Human Decision Processes, 50, 179–211.
Alfes, K., Truss, C., Soane, E. C., Rees, C., & Gatenby, M. (2013). The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human Resource Management, 52(6), 839–859. https://doi.org/10.1002/hrm.21512
Ali, J. B., & Anwar, G. (2021). Employee turnover intention and job satisfaction. International Journal of Advanced Engineering, Management and Science, 7(6), 1–9. https://doi.org/10.22161/ijaems.76.3
Chams, N., & García-Blandón, J. (2019). On the importance of sustainable human resource management for the adoption of sustainable development goals. Resources, Conservation and Recycling, 141, 109–122. https://doi.org/10.1016/j.resconrec.2018.10.006
Chin, W. W. (2010). How to write up and report PLS analyses. In Handbook of partial least squares. Springer.
Devadhasan, B. D., Meyer, N., Vetrivel, S. C., & Magda, R. (2021). The mediating role of person-job fit between work-life balance (WLB) practices and academic turnover intentions in India’s higher educational institutions. Sustainability, 13, 10497. https://doi.org/10.3390/su131910497
Ehnert, I. (2009). Sustainability and human resource management: Reasoning and applications on corporate websites. European Journal of International Management, 3(4), 419–438. https://doi.org/10.1504/.EJIM.2009.028848
Fallah Shayan, N., Mohabbati-Kalejahi, N., Alavi, S., & Zahed, M. A. (2022). Sustainable development goals (SDGs) as a framework for corporate social responsibility (CSR). Sustainability, 14(1222), 1–17. https://doi.org/10.3390/su14031222
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Halid, H., Kee, D. M. H., & Rahim, N. F. A. (2020). Perceived human resource management practices and intention to stay in private higher education institutions in Malaysia: The role of organizational citizenship behaviour. Global Business Review, 1–18. https://doi.org/10.1177/0972150920950906.
Hasan, T., Jawaad, M., & Butt, I. (2021). The influence of person–job fit, work–life balance, and work conditions on organizational commitment: Investigating the mediation of job satisfaction in the private sector of the emerging market. Sustainability, 13(6622), 1–20. https://doi.org/10.3390/su13126622
Henseler, J., Hubona, G., & Ray, P. A. (2017). Partial least squares path modeling: Basic concepts, methodological issues and applications. Springer International Publishing.
Kakar, A. S., Mansor, N. A., & Saufi, R. A. (2021). Does organizational reputation matter in Pakistan’s higher education institutions? The mediating role of person-organization fit and person-vocation fit between organizational reputation and turnover intention. International Review on Public and Nonprofit Marketing, 18, 151–169. https://doi.org/10.1007/s12208-020-00266-z
Kakar, A. S., Saufi, R. A., & Singh, H. (2018). Understanding linkage between human resource management practices and intention to leave: A moderated-mediation conceptual model. In Conference Paper. https://doi.org/10.1145/3277139.3277166.
Kock, N. (2015). Common method bias in PLS-SEM: A full collinearity assessment approach. International Journal of e-Collaboration, 11, 1–10. https://doi.org/10.4018/ijec.2015100101
Mohiuddin, M., Hosseini, E., Faradonbeh, S. B., & Sabokro, M. (2022). Achieving human resource management sustainability in universities. International Journal of Environmental Research and Public Health, 19(928), 1–19. https://doi.org/10.3390/ijerph19020928
Mondejar, H. C. U., & Asio, J. M. R. (2022). Human resource management practices and job satisfaction: Basis for development of a teacher retention framework. International Journal of Multidisciplinary: Applied Business and Education Research, 3(9), 1630–1641. https://doi.org/10.11594/ijmaber.03.09.04
Naiemah, S. U., Beng, T. L., Isa, E. V. M., & Radzi, W. N. W. M. (2021). The impacts of job satisfaction, organizational commitment and job stress on turnover intention: A case in the Malaysian manufacturing. Proceedings of Green Design and Manufacture, 1–8. https://doi.org/10.1063/5.0050072.
Najam, U., Ishaque, S., Irshad, S., Salik, Q., Khakwani, M. S., & Liaquat, M. (2020). A link between human resource management practices and customer satisfaction: A moderated mediation model. SAGE Open, 1–16. https://doi.org/10.1177/215824402096878.
Noor, K. M., Razali, W. M. F. A., & Mutalib, M. A. (2022). Human resource management practices and job satisfaction of academics in Malaysian higher education institutions. International Journal of Mechanical Engineering, 7(4), 1–14.
Peters, L. H., Jackofsky, E. F., & Salter, J. R. (1981). Predicting turnover: A comparison of part-time and full-time employees. Journal of Occupational Behaviour, 2(2), 89–98. https://doi.org/10.1002/job.4030020204
Podsakoff, P. M., Mackenzie, S. B., & Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review Psychology, 63(1), 539–569. https://doi.org/10.1146/annurev-psych-120710-100452
Price, J. L., & Mueller, C. W. (1981). Causal model of turnover for nurses. Academy of Management, 24(3), 543–565. https://doi.org/10.2307/255574
Ramlawati, R., Trisnawati, E., Yasin, N. A., & Kurniawaty, K. (2021). External alternatives, job stress on job satisfaction and employee turnover intention. Management Science Letters, 11, 511–518. https://doi.org/10.5267/j.msl.2020.9.016
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 1–20. https://doi.org/10.1108/02683940610690169
Samad, A., & Saufi, R. A. (2017). A comparative review of turnover models and recent trends in turnover literature. Journal of Management and Marketing Review, 2(4), 27–35. www.gatrenterprise.com/GATRJournals/index.html.
Sepahvand, R., & Khodashahri, R. B. (2021). Strategic human resource management practices and employee retention: A study of the moderating role of job engagement. Iranian Journal of Management Studies (IJMS), 14(2), 437–468.
Serin, H., Qasim, Z. R., & Mansoor, M. M. (2022). Impact of job satisfaction on turnover intention among academic personnel of private higher education sector in Iraq: A case of Tishk International University. International Journal of Research in Business & Social Science, 11(2), 402–413. https://doi.org/10.20525/ijrbs.v11i2.1641
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences (3). Sage.
Stone, L. J. (2000). When case studies are not enough: The influence of corporate culture and employee attitudes on the success of cleaner production initiatives. Journal of Cleaner Production, 8(5), 353–359. https://doi.org/10.1016/S0959-6526(00)00037-8
Tangthong, S., & Agahi, H. (2018). The effects of human resource management practices on employee service quality in Thailand’s chained-brand hotels. IOSR Journal of Business and Management, 20(3), 56–71. www.iosrjournals.org
Vizano, N. A., Sutawidjaya, A. H., & Endri, E. (2021). The effect of compensation and career on turnover intention: Evidence from Indonesia. Journal of Asian Finance, Economics and Business, 8(1), 471–478. https://doi.org/10.13106/jafeb.2021.vol8.no1.471
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2024 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Permarupan, P.Y., Saufi, R.A., Aidara, S., Nawi, N.B.C., Zainol, N.R.B., Jothi, B. (2024). Human Resource Management Practices Toward Job Satisfaction and Employee Intention to Leave Academic Institutions. In: Khamis Hamdan, R., Hamdan, A., Alareeni, B., Khoury, R.E. (eds) Information and Communication Technology in Technical and Vocational Education and Training for Sustainable and Equal Opportunity. Technical and Vocational Education and Training: Issues, Concerns and Prospects, vol 38. Springer, Singapore. https://doi.org/10.1007/978-981-99-6909-8_47
Download citation
DOI: https://doi.org/10.1007/978-981-99-6909-8_47
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-99-6908-1
Online ISBN: 978-981-99-6909-8
eBook Packages: EducationEducation (R0)