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Mobile-Web System for Public Emergency Medical Services Request and Management in Urban and Rural Areas

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Mobile Computing and Sustainable Informatics

Abstract

Emergency medical services in cities aim to help the general population with sudden health problems and medical services such as scheduled transfers and immediate assistance in accidents, among others, which are mainly provided by institutions such as the Red Cross Mexico. The present work contributes to improve these services through a mobile application, which allows all citizens with a smartphone to immediately request help in case of an accident that requires attention either from paramedics or the request of an ambulance. The application uses geolocation so that any person requesting the emergency or medical service can be located quickly. The system was developed to be compatible with platforms such as iOS and Android. Also has a website which is used by the institution to receive requests for medical services, for their follow-up, programming, and acceptance of requests, besides to send notifications to the mobile application from the web system.

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Correspondence to Rodolfo Omar Domínguez-García .

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Aguilar-Correa, J., Meneses-Leal, R., Pasillas-Banda, D.G., Domínguez-García, R.O., Aguilar-Molina, Y., González-Dueñas, M. (2023). Mobile-Web System for Public Emergency Medical Services Request and Management in Urban and Rural Areas. In: Shakya, S., Papakostas, G., Kamel, K.A. (eds) Mobile Computing and Sustainable Informatics. Lecture Notes on Data Engineering and Communications Technologies, vol 166. Springer, Singapore. https://doi.org/10.1007/978-981-99-0835-6_38

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