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RPA Revolution in the Healthcare Industry During COVID-19

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Confluence of Artificial Intelligence and Robotic Process Automation

Part of the book series: Smart Innovation, Systems and Technologies ((SIST,volume 335))

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Abstract

Over the last year, the evolution in Robotic Process Automation (RPA) has been staggering. The automation it brings to applications has yielded efficiency, reduced operating costs, and decreased the time of research, development, and production. Industries have already integrated RPA into their workflow and are profoundly transforming into an intelligent automated industry with minimum human intervention, calling this the fourth industrial revolution. In this race of transformation, the healthcare industry is quite ahead of many other industries. It stood the test of time when COVID-19 was spreading rapidly and was also resilient against all odds. The system did experience an unprecedented crisis that depicted its weakness, fragility, and unpreparedness. The healthcare system was forced to adapt to a new paradigm. And though there was the loss of life and economy, we learned to evolve as a community to tackle this crisis. This chapter sheds light on the role of RPA and covers how these technologies can assist healthcare workers in their day-to-today activities, reviewing what the fourth industrial revolution would look like in the healthcare sector. The intelligent, automated system would provide a seamless experience of gathering information by various means, processing, and assisting healthcare workers to deliver quality treatment.

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Authors and Affiliations

  1. PerceptronAI, HSR Layout, Bangalore, 560102, India

    Nilesh Harshit Barla

  2. CHRIST (Deemed to be University), Hosur Road, Bangalore, 560029, India

    Shaeril Michael Almeida

  3. Oracle India Pvt. Ltd. Bannnergahatta Road, Bangalore, 560029, India

    Michael Sebastian Almeida

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  1. Nilesh Harshit Barla
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  2. Shaeril Michael Almeida
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Correspondence to Nilesh Harshit Barla .

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Editors and Affiliations

  1. Algebra University College, Zagreb, Croatia

    Siddhartha Bhattacharyya

  2. Department of Computer Science and Engineering (AI & ML), Bengal Institute of Technology, Kolkata, India

    Jyoti Sekhar Banerjee

  3. Department of Computer Science and Engineering, Maulana Abul Kalam Azad University of Technology, Kolkata, West Bengal, India

    Debashis De

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Barla, N.H., Almeida, S.M., Almeida, M.S. (2023). RPA Revolution in the Healthcare Industry During COVID-19. In: Bhattacharyya, S., Banerjee, J.S., De, D. (eds) Confluence of Artificial Intelligence and Robotic Process Automation. Smart Innovation, Systems and Technologies, vol 335. Springer, Singapore. https://doi.org/10.1007/978-981-19-8296-5_9

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