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Disruptive Technologies: The Spread of eGovernment in the European Union and Its Bottlenecks

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Intelligent Sustainable Systems

Abstract

The aim of the present research is to assess the eGovernment spread in European Union. The ranking between European Countries has taken into account the following indicators: ICT’s Usage, Digital Public Services, Connectivity, Online Service Index, Telecommunication Infrastructure Index, Digital Skills and Gini Coefficient. The comparative study shows that the problem of the digital divide, despite investments in infrastructure and the possibility of accessing this information, is still present. Countries that have a less efficient eGovernment system and a lower ease of response to digital technology, risk-accumulating delays even in the adoption of eGovernment services. The paradoxical result could therefore be a widening of the already existing gap instead of the exploitation of digital to reduce this gap through greater efficiency of the system.

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Correspondence to Alfonso Marino .

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Marino, A., Pariso, P., Picariello, M. (2023). Disruptive Technologies: The Spread of eGovernment in the European Union and Its Bottlenecks. In: Nagar, A.K., Singh Jat, D., Mishra, D.K., Joshi, A. (eds) Intelligent Sustainable Systems. Lecture Notes in Networks and Systems, vol 579. Springer, Singapore. https://doi.org/10.1007/978-981-19-7663-6_20

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