Skip to main content

Incorporating Sensory Reflection to Understand the Past, Current and Future Experience of the Emotional Mobility

  • Conference paper
  • First Online:
[ ] With Design: Reinventing Design Modes (IASDR 2021)
  • 104 Accesses

Abstract

Designers are using the human senses as part of the form and experience of engaging in emotional mobility. There is a distinction between long-term and short-term emotional goals in mobility experience. However, the current emotional design theory lacks attention to the collateral effects. We developed a framework for sensory reflection, a designer’s approach to creating unique experiences. It aims to understand how designers abstract sensory information, disconnect deep personal emotions from the senses and encapsulate them in an emotional mobility design. Based on the Sensory Experience Design project of GAC R&D Center, this study further reports on the process and results of a workshop based on this framework, exploring the variability in designers’ understanding of emotional mobility in different temporal contexts. Through a sensory narrative approach, 36 designers used Sensory Reflection Inspired (SRI) cards to envision emotional mobility in four temporal contexts: ‘no theme’, ‘past’, ‘current’, and ‘future’. Designers commented on the SRI cards as useful. They agree that the cards can promote thinking in the early stages of design. And then, their narrative texts and the proportion of cards selected were counted. The results showed that the designers could clearly distinguish between different temporal contexts when doing their sensory reflective practices. No theme and ‘current’ themes led to a pattern of long-term emotional purpose. The ‘past’ and ‘future’ themes, on the other hand, led to designers’ sensory reflections that emphasized long-term emotional goals and incorporated thoughtful, emotional connotations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 469.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 599.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Baharom, S.N., Zolkifly, N.H., Tan, W.H.: Emotional design for national car: the role of emotion and perception in car design and its effect on purchase. In: Abdullah, M.A., Yahya, W.K., Ramli, N., Mohamed, S.R., Ahmad, B.E. (eds.) Regional Conference on Science, Technology and Social Sciences (RCSTSS 2014), pp. 71–79. Springer, Singapore (2016). https://doi.org/10.1007/978-981-10-1458-1_7

    Chapter  Google Scholar 

  • Braun, M., Li, J., Weber, F., Pfleging, B., Butz, A.,  Alt, F.: What if your car would care? Exploring use cases for affective automotive user interfaces. In: 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services, MobileHCI 2020, Association for Computing Machinery, New York, NY, USA, pp. 1–12, (2020). https://doi.org/10.1145/3379503.3403530. Accessed 22 May 2021

  • Chang, D., Nesbitt, K.V.: Identifying commonly-used Gestalt principles as a design framework for multi-sensory displays. In: 2006 IEEE International Conference on Systems, Man and Cybernetics, pp. 2452–2457 (2006)

    Google Scholar 

  • Chatman, S.: Story and Discourse: Narrative Structure in Fiction and Film (2019)

    Google Scholar 

  • Chen-F, E.: Exploring intensity factors and patterns of experience, p. 19 (2019)

    Google Scholar 

  • Chowdhury, A., Reddy, S.M., Chakrabarti, D., Karmakar, S.: Cognitive theories of product emotion and their applications in emotional product design. In: Chakrabarti, A. (ed.) ICoRD2015 – Research into Design Across Boundaries Volume 1. Smart Innovation, Systems and Technologies, vol. 34, pp. 329–340. Springer, New Delhi (2015). https://doi.org/10.1007/978-81-322-2232-3_29

    Chapter  Google Scholar 

  • Cross, N.: Editing design studies – and how to improve the likelihood of your paper being published. Des. Stud. 63, A1–A9 (2019)

    Article  Google Scholar 

  • Desmet, P.: Three levels of product emotion. In: International Conference on Kansei Engineering and Emotion Research (2010)

    Google Scholar 

  • Fritsch, B.Y.J., Soini, K., Tretten, P., Helsinki, D.: Storytelling and repetitive narratives for design empathy: case Suomenlinna. In: Art and Design, pp. 1–6 (2007)

    Google Scholar 

  • Grimaldi, S., Fokkinga, S., Ocnarescu, I.: Narratives in design: a study of the types, applications and functions of narratives in design practice. In: Proceedings of the 6th International Conference on Designing Pleasurable Products and Interfaces, DPPI 2013, Association for Computing Machinery, New York, NY, USA, pp. 201–210 (2013). https://doi.org/10.1145/2513506.2513528. Accessed 24 May 2021

  • Haverkamp, M.: Synesthetic Design: Handbook for a Multi-Sensory Approach (2013)

    Google Scholar 

  • Ikeda, K.: A metaphor of hieroglyphics in P. B. Shelley’s a defence of poetry: a literary heritage from Erasmus arwin. Essays Engl. Romanticism 41, 13–26 (2017)

    Google Scholar 

  • Jagtap, S.: Intentions and inspiration in shaping visual appearance of products: the practice of professional industrial designers in india. Des. J. 21(1), 85–107 (2018)

    Google Scholar 

  • Jeon, M.: Emotions and affect in human factors and human–computer interaction: taxonomy, theories, approaches, and Methods. In: Jeon, M. (ed.) Emotions and Affect in Human Factors and Human-Computer Interaction, Academic Press, San Diego, pp. 3–26 (2017). https://www.sciencedirect.com/science/article/pii/B978012801851400001X. Accessed 22 May 2021

  • Kleinginna, P.R., Kleinginna, A.M.: A categorized list of motivation definitions, with a suggestion for a consensual definition. Motiv. Emot. 5(3), 263–291 (1981)

    Article  Google Scholar 

  • Kong, P., Vallet, F., Al Maghraoui, O., Cornet, H., Frenkler, F.: Seeking emotions in mobility experience elicitation: a Singapore-France comparison (2019)

    Google Scholar 

  • Lélis, C., Kreutz, E.: Narrative dimensions for the design of contemporary visual identities (2019)

    Google Scholar 

  • Liu, A.: Develop habit-forming products based on the axiomatic design theory. Procedia CIRP 53, 119–124 (2016)

    Article  Google Scholar 

  • Lucero, A., Arrasvuori, J.: PLEX cards: a source of inspiration when designing for playfulness. In: Proceedings of the 3rd International Conference on Fun and Games, Fun and Games 2010, Association for Computing Machinery, New York, NY, USA, pp. 28–37 (2010). https://doi.org/10.1145/1823818.1823821. Accessed 29 Sept 2021

  • Mohamed Kamil, M.J., Abidin, S.Z.: Unconscious human behaviour in product design: designers’ perception, analysis, and reflection (2014)

    Google Scholar 

  • Norman, D.: The Design of Everyday Things (2002)

    Google Scholar 

  • Ocnarescu, I., Labrune, J.-B., Pain, F., Sciamma, D., Bouchard, C., Aoussat, A.: AeoT: an initial framework of aesthetic experience over time. In: 8th International Conference on Design and Emotion: Out of Control - Proceedings (2012)

    Google Scholar 

  • Oehl, M., Ihme, K., Bosch, E., Pape, A.-A., Vukelić, M., Braun, M.: Emotions in the age of automated driving - developing use cases for empathic cars (2019). http://dl.gi.de/handle/20.500.12116/25169. Accessed 22 May 2021

  • Peters, D., Calvo, R.A., Ryan, R.M.: Designing for motivation, engagement and wellbeing in digital experience. Front. Psychol. 9 (2018). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5985470/. Accessed 22 May 2021

  • Pimenta, S., Poovaiah, R.: On Defining Visual Narratives, p. 22 (2010)

    Google Scholar 

  • Prabhakar, P.: Sensory Reflection towards Product Design Ideation, p. 32 (2019)

    Google Scholar 

  • Razzaghi, M., Ramirez, M.: Product design: the reflection of designers’ preferences (2005)

    Google Scholar 

  • Roy, R., Warren, J.P.: Card-based design tools: a review and analysis of 155 card decks for designers and designing. Des. Stud. 63, 125–154 (2019)

    Article  Google Scholar 

  • Schiefelbusch, M.: Rational planning for emotional mobility? The case of public transport development. Plan. Theory 9(3), 200–222 (2010)

    Article  Google Scholar 

  • Schmidt, E., Decke, R., Rasshofer, R., Bullinger, A.C.: Psychophysiological responses to short-term cooling during a simulated monotonous driving task. Appl. Ergon. 62, 9–18 (2017)

    Article  Google Scholar 

  • Schon, D.: The Reflective Practitioner: How Professionals Think in Action (1983)

    Google Scholar 

  • Stappers, P., Sleeswijk Visser, F., Keller, I.: The role of prototypes and frameworks for structuring explorations by research through design, pp. 163–174 (2014)

    Google Scholar 

  • Vines, J., Blythe, M., Lindsay, S., Dunphy, P., Monk, A., Olivier, P.: Questionable concepts: critique as resource for designing with eighty somethings. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 2012, Association for Computing Machinery, New York, NY, USA, pp. 1169–1178 (2012). https://doi.org/10.1145/2207676.2208567. Accessed 29 Sept 2021

  • Williams, M.S., Shellenberger, S.: How does your engine run? A leader’s guide to the alert program for self-regulation. TherapyWorks, Inc. (1996)

    Google Scholar 

  • Wölfel, C., Merritt, T.: Method card design dimensions: a survey of card-based design tools. In: Kotzé, P., Marsden, G., Lindgaard, G., Wesson, J., Winckler, M. (eds.) INTERACT 2013. LNCS, vol. 8117, pp. 479–486. Springer, Heidelberg (2013). https://doi.org/10.1007/978-3-642-40483-2_34

    Chapter  Google Scholar 

Download references

Acknowledgments

This research is supported by The Ministry of education of Humanities and Social Science project (21YJA760059), Hunan Provincial Natural Science Foundation of China (S2020JJMSXM0802), National Social Science Foundation (20BG103). Sincerely thanks to those who provide enormous support to the Sensory Experience Design project of GAC R&D Center.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Zhengyu Tan .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Dai, N., Tan, Z., Lei, Y., Gao, X. (2022). Incorporating Sensory Reflection to Understand the Past, Current and Future Experience of the Emotional Mobility. In: Bruyns, G., Wei, H. (eds) [ ] With Design: Reinventing Design Modes. IASDR 2021. Springer, Singapore. https://doi.org/10.1007/978-981-19-4472-7_108

Download citation

Publish with us

Policies and ethics