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Organizational Change and Enterprise Architecture Adoption: A Case Study in the Public Sector

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Information Systems Research in Vietnam

Abstract

Enterprise architecture (EA) adoption initiates broad changes in organizations and organizational functions. However, the existing literature on how and what factors influence the changes in EA adoption remains limited. Our study aims to fill in this gap. We study how the EA-initiated changes occur and what are the factors influencing it. Our process-oriented perspective, our data from a qualitative case study, and the lens of organizational change illustrate how the changes occur in organizations, what the factors are, and how especially managers and their activities influence the change. We show that the change is both sociotechnical and punctuated, oscillating between different organizational levels.

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Acknowledgements

A previous version of this paper was presented at the 21st Pacific Asia Conference on Information Systems (Langkawi, Malaysia) as completed research paper #71, “Enterprise Architecture and Organizational Reform: A Project Debrief”, PACIS 2017 Proceedings, https://aisel.aisnet.org/pacis2017/71. For more information about the conference, please see https://aisnet.org/page/Conferences.

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Authors and Affiliations

  1. University of Vaasa, 65200, Vaasa, Finland

    Duong Dang

  2. Tampere University, 33720, Tampere, Finland

    Samuli Pekkola

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  1. Duong Dang
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  2. Samuli Pekkola
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Correspondence to Duong Dang .

Editor information

Editors and Affiliations

  1. School of Business and Management, RMIT Vietnam, Ho Chi Minh, Vietnam

    Nguyen Hoang Thuan

  2. School of Science and Management, RMIT Vietnam, Ho Chi Minh, Vietnam

    Duy Dang-Pham

  3. Faculty of Information Systems, University of Economics and Law, Vietnam National University Ho Chi Minh City, Ho Chi Minh, Vietnam

    Hoanh-Su Le

  4. Business School, University of Hong Kong, Hong Kong, Hong Kong

    Tuan Q. Phan

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© 2023 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

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Dang, D., Pekkola, S. (2023). Organizational Change and Enterprise Architecture Adoption: A Case Study in the Public Sector. In: Hoang Thuan, N., Dang-Pham, D., Le, HS., Phan, T.Q. (eds) Information Systems Research in Vietnam. Springer, Singapore. https://doi.org/10.1007/978-981-19-3804-7_4

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