Skip to main content

The Relationship Between Toxic Leadership, Job Insecurity, Workplace Bullying and Turnover Intention in the Malaysian Context: A Multilevel Mediational Perspective

  • Chapter
  • First Online:
Asian Perspectives on Workplace Bullying and Harassment

Abstract

Despite the long-standing relationship between job characteristics and workplace bullying, little focus has been devoted in literature to the role of leaders in shaping this relationship. Hence, a more comprehensive picture about how the work environment influences bullying at work by integrating leadership and job characteristics together into one set of processes is needed. Viewing toxic leadership as a negative phenomenon and as a top-down influence on employees, in recent multilevel study, toxic leadership enhances organizational intimidation through manipulating workers’ feelings of job insecurity, which contributes to higher turnover intentions. Two hundred and sixty-five employees (Male: 50.9%; Mean age: 29.6 years) from 48 organizations in Malaysia participated in the study. Results using hierarchical linear modelling (HLM) found a significant relationship in the positive direction between bullying at work and turnover intention. Toxic leadership showed a significant and positive relationship with bullying at work and job insecurity. In addition, job insecurity was found to mediate the relationship between toxic leadership and bullying at work, while workplace bullying was found to mediate the relationship between job insecurity and turnover intention. Current study extends current literature by showing how toxic leadership likely shapes employees’ perceptions of their job design within employees in an Eastern context. This study highlights the importance of adopting a multilevel method to establish the link between toxic leadership, job insecurity and workplace bullying. Future research should utilize longitudinal methods to test for reversed or reciprocal effects (job insecurity → toxic leadership; workplace bullying → job insecurity) and further untangle the relationships.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 139.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 179.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Abbasi, S. M., Hollman, K. W., & Hayes, R. D. (2008). Bad bosses and how not to be one. Information Management Journal, 42(1), 52–56.

    Google Scholar 

  • Abdullah, A. (1994). Leading and motivating the Malaysian workforce. Malaysian Management Review, 29(1), 24–41.

    Google Scholar 

  • Akkermans, J., Seibert, S. E., & Mol, S. T. (2018). Tales of the unexpected: Integrating career shocks in the contemporary careers literature. SA Journal of Industrial Psychology, 44(1), 1–10. https://doi.org/10.4102/sajip.v44i0.1503

    Article  Google Scholar 

  • Ansari, M. A., Ahmad, Z. A., & Aafaqi, R. (2004). Organizational leadership in the Malaysian context. In D. Tjosvold & K.Lueng (Eds.) Leading in high growth Asia: Managing relationship for teamwork and change (pp. 109–138). World Scientific Publishing Co.

    Google Scholar 

  • Atwater, L. E., & Brett, J. F. (2006). 360-degree feedback to leaders: Does it relate to changes in employee attitudes? Group & Organization Management, 31(5), 578–600. 10.1177%2F1059601106286887

    Google Scholar 

  • Avolio, B. J., Walumbwa, F. O., & Weber, T. J. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421–449. https://doi.org/10.1146/annurev.psych.60.110707.163621

    Article  PubMed  Google Scholar 

  • Azizuddin Mohd Sani, M. (2011). Free speech in Malaysia: From feudal and colonial periods to the present. The Round Table 100(416), 531–546. https://doi.org/10.1080/00358533.2011.609694

  • Baillien, E., Camps, J., Van den Broeck, A., Stouten, J., Godderis, L., Sercu, M., & De Witte, H. (2016). An eye for an eye will make the whole world blind: Conflict escalation into workplace bullying and the role of distributive conflict behavior. Journal of Business Ethics, 137(2), 415–429. https://doi.org/10.1007/s10551-015-2563-y

    Article  Google Scholar 

  • Baillien, E., & De Witte, H. (2009). Why is organizational change related to workplace bullying? Role conflict and job insecurity as mediators. Economic and Industrial Democracy, 30(3), 348–371. 10.1177%2F0143831X09336557

    Google Scholar 

  • Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182. 10.0022-3514/86/S00.75

    Google Scholar 

  • Bartlett, J. E., & Bartlett, M. E. (2011). Workplace bullying: An integrative literature review. Advances in Developing Human Resources, 13(1), 69–84. 10.1177%2F1523422311410651

    Google Scholar 

  • Benson, M., & Hogan, R. (2008). How dark side leadership personality destroys trust and degrades organisational effectiveness. Organisations and People, 15(3), 10–18.

    Google Scholar 

  • Bryk, A. S., & Raudenbush, S. W. (1992). Hierarchical linear models: Applications and data analysis methods. Sage Publications.

    Google Scholar 

  • Chao, J. M., Cheung, F. Y., & Wu, A. M. (2011). Psychological contract breach and counterproductive workplace behaviors: Testing moderating effect of attribution style and power distance. The International Journal of Human Resource Management, 22(4), 763–777. https://doi.org/10.1080/09585192.2011.555122

    Article  Google Scholar 

  • Cheung, A. B., Jones, D. S., & Koike, O. (2013). Institutionalizing performance management in Asia: Looking East or West? International Journal of Public Sector Management, 26(5), 347–360. https://doi.org/10.1108/IJPSM-05-2013-0066

    Article  Google Scholar 

  • Ciby, M., & Raya, R. P. (2015). Workplace bullying: A review of the defining features, measurement methods and prevalence across continents. IIM Kozhikode Society & Management Review, 4(1), 38–47. 10.1177%2F2277975215587814

    Google Scholar 

  • Coetzee, M., & Oosthuizen, R. M. (2017). Work-role psychosocial flourishing: Its mediation role on workplace bullying and employee turnover intention. Journal of Psychology in Africa, 27(3), 211–215. https://doi.org/10.1080/14330237.2017.1321826

    Article  Google Scholar 

  • Conrad, D., & Nash, S. (2012). Learning from bad leadership: MBA students reflect on bad leadership and lessons learned. International Journal of Business and Social Research, 2(6), 198–216. https://doi.org/10.18533/ijbsr.v2i6.145

  • Conway, N., & Briner, R. B. (2005). Understanding psychological contracts at work: A critical evaluation of theory and research. Oxford University Press.

    Google Scholar 

  • D’Cruz, P., & Noronha, E. (2019). Mapping ‘varieties of workplace bullying’: The scope of the field. Handbooks of workplace bullying, emotional abuse and harassment (Vol. 1) https://doi.org/10.1007/978-981-10-5334-4_1-1

  • D'Cruz, P. (2015). Depersonalized bullying at work: From evidence to conceptualization. Springer.

    Google Scholar 

  • D’Cruz, P., Noronha, E., & Beale, D. (2014). The workplace bullying-organizational change interface: Emerging challenges for human resource management. The International Journal of Human Resource Management, 25(10), 1434–1459. https://doi.org/10.1080/09585192.2013.870314

    Article  Google Scholar 

  • De Cuyper, N., Baillien, E., & De Witte, H. (2009). Job insecurity, perceived employability and targets’ and perpetrators’ experiences of workplace bullying. Work & Stress, 23(3), 206–224. https://doi.org/10.1080/02678370903257578

    Article  Google Scholar 

  • De Lange, A. H., Taris, T. W., Kompier, M. A. J., Houtman, I. L. D., & Bongers, P. M. (2004). Work characteristics and psychological well-being. Testing normal, reversed and reciprocal relationships within the 4-wave SMASH study. Work & Stress, 18(2), 149–166. https://doi.org/10.1080/02678370412331270860

  • De Witte, H. (2000). Arbeidsethos en jobonzekerheid: Meting en gevolgen voor welzijn, tevredenheid en inzet op het werk [Work ethic and job insecurity: Measurement and consequences for well-being, satisfaction and performance]. In R. Bouwen, K. De Witte, H. De Witte & T. Taillieu (Eds.), Van groep naar gemeenschap. Liber Amicorum Prof. Dr. Leo Lagrou (pp. 325–350). Garant.

    Google Scholar 

  • Department of Occupational Safety and Health (DOSH). (2001). Guidance for the prevention of stress and violence at the workplace. Putrajaya: Ministry of Human Resources.

    Google Scholar 

  • Department of Statistic Malaysia (DOSM). (2011). Population distribution and basic demographic characteristic report 2010. Putrajaya: Ministry of Human Resources.

    Google Scholar 

  • Devonish, D. (2013). Workplace bullying, employee performance and behaviors: The mediating role of psychological well-being. Employee Relations, 35(6), 630–647. https://doi.org/10.1108/ER-01-2013-0004

    Article  Google Scholar 

  • Djurkovic, N., McCormack, D., & Casimir, G. (2004). The physical and psychological effects of workplace bullying and their relationship to intention to leave: A test of the psychosomatic and disability hypotheses. International Journal of Organization Theory and Behavior, 7(4), 469–497. https://doi.org/10.1108/IJOTB-07-04-2004-B001

    Article  Google Scholar 

  • Dollard, M. F., & Bakker, A. B. (2010). Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology, 83(3), 579–599. https://doi.org/10.1348/096317909X470690

    Article  Google Scholar 

  • Dollard, M. F., Dormann, C., Tuckey, M. R., & Escartín, J. (2017). Psychosocial safety climate (PSC) and enacted PSC for workplace bullying and psychological health problem reduction. European Journal of Work and Organizational Psychology, 26(6), 844–857. https://doi.org/10.1080/1359432X.2017.1380626

    Article  Google Scholar 

  • Dormann, C., & Zapf, D. (2002). Social stressors at work, irritation, and depressive symptoms: Accounting for unmeasured third variables in a multi-wave study. Journal of Occupational and Organizational Psychology, 75(1), 33–58. https://doi.org/10.1348/096317902167630

    Article  Google Scholar 

  • Einarsen, S., Raknes, B. R. I., & Matthiesen, S. B. (1994). Bullying and harassment at work and their relationships to work environment quality: An exploratory study. European Journal of Work and Organizational Psychology, 4(4), 381–401. https://doi.org/10.1080/13594329408410497

    Article  Google Scholar 

  • Ferris, G. R., Harris, J. N., Russell, Z. A., & Maher, L. P. (2018). Politics in organizations. In D. S. Ones, N. Anderson, C. Viswesvaran, & H. K. Sinangil (Eds.), The SAGE handbook of industrial, work & organizational psychology: Organizational psychology (pp. 469–486). Sage Reference.

    Google Scholar 

  • Free Malaysia Today. (2017, February 1). Malaysia has most bloated civil service in the world. Free Malaysia Today News. https://www.freemalaysiatoday.com/category/nation/2017/02/01/malaysia-has-most-bloated-civil-service-in-the-world/

  • Gardner, W. L., & Schermerhorn, J. R., Jr. (2004). Unleashing individual potential: Performance gains through positive organizational behavior and authentic leadership. Organizational Dynamics, 3(33), 270–281. 10.1016%2Fj.orgdyn.2004.06.004

    Google Scholar 

  • Garrido Vásquez, M. E., Kälin, W., Otto, K., Sadlowski, J., & Kottwitz, M. U. (2019). Do co-worker conflicts enhance daily worries about job insecurity: A diary study. Applied Psychology, 68(1), 26–52. https://doi.org/10.1111/apps.12157

    Article  Google Scholar 

  • Glambek, M., Skogstad, A., & Einarsen, S. (2018). Workplace bullying, the development of job insecurity and the role of laissez-faire leadership: A two-wave moderated mediation study. Work & Stress, 32(3), 297–312. https://doi.org/10.1080/02678373.2018.1427815

    Article  Google Scholar 

  • Hauge, L. J., Einarsen, S., Knardahl, S., Lau, B., Notelaers, G., & Skogstad, A. (2011). Leadership and role stressors as departmental level predictors of workplace bullying. International Journal of Stress Management, 18(4), 305–323. https://doi.org/10.1037/a0025396

    Article  Google Scholar 

  • Hauge, L. J., Skogstad, A., & Einarsen, S. (2007). Relationships between stressful work environments and bullying: Results of a large representative study. Work & Stress, 21(3), 220–242. https://doi.org/10.1080/02678370903395568

    Article  Google Scholar 

  • Hawk, S. R., & Aldag, R. J. (1990). Measurement biases in user involvement research. Omega, 18(6), 605–613. https://doi.org/10.1016/0305-0483(90)90052-B

    Article  Google Scholar 

  • Hoel, H., & Cooper, C. L. (2000). Destructive conflict and bullying at work. Manchester School of Management, UMIST.

    Google Scholar 

  • Hofmann, D. A., Griffin, M. A., & Gavin, M. B. (2000). The application of hierarchical linear modeling to organizational research. In K. J. Klein & S. W. J. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions (pp. 467–511). Jossey-Bass.

    Google Scholar 

  • Hsu, F. S., Liu, Y. A., & Tsaur, S. H. (2019). The impact of workplace bullying on hotel employees’ well-being. International Journal of Contemporary Hospitality Management, 31(4), 1702–1719. https://doi.org/10.1108/IJCHM-04-2018-0330

    Article  Google Scholar 

  • Hsu, J. S., Chang, J. Y., Klein, G., & Jiang, J. J. (2011). Exploring the impact of team mental models on information utilization and project performance in system development. International Journal of Project Management, 29(1), 1–12. https://doi.org/10.1016/j.ijproman.2009.12.001

    Article  Google Scholar 

  • Jamaluddin, A., & Dickie, C. (2011). Decision-making related to business growth: Malay small businesses in Selangor. International Journal of Business and Management, 6(10), 284–296. https://doi.org/10.5539/ijbm.v6n10p284

  • Kalev, A., & Deutsch, G. (2018). Gender inequality and workplace organizations: understanding reproduction and change. In Handbook of the sociology of gender (pp. 257–269). Springer. https://doi.org/10.1007/978-3-319-76333-0_19

  • Kappeler, V. E., & Gaines, L. K. (2012). Community policing: A contemporary perspective. Routledge.

    Google Scholar 

  • Kellerman, B. (2004). Bad leadership: What it is, how it happens, why it matters. Harvard Business School Press.

    Google Scholar 

  • Khairrussalleh, N., & Hussain, N. (2017). Women’s pattern of use at stwo recreational parks in Klang Valley, Malasia. Alam Cipta, 10(2), 18–25.

    Google Scholar 

  • Khatri, N. (2009). Consequences of power distance orientation in organisations. Vision, 13(1), 1–9. 10.1177%2F097226290901300101

    Google Scholar 

  • Koo, T. K., & Li, M. Y. (2016). A guideline of selecting and reporting intraclass correlation coefficients for reliability research. Journal of Chiropractic Medicine, 15(2), 155–163. https://doi.org/10.1016/j.jcm.2016.02.012

    Article  PubMed  PubMed Central  Google Scholar 

  • Koropets, O. (2019). Toxic workplace: Problem description and search for management solutions. In European Conference on Management, Leadership & Governance (pp. 505–508). Academic Conferences International Limited. https://doi.org/10.34190/MLG.19.060

  • Kozlowski, S. W., & Bell, B. S. (2012). The nature of organizational psychology. In S. Kozlowski (Ed.), The Oxford handbook of organizational psychology (pp. 3–21). Oxford University Press.

    Google Scholar 

  • Kreft, I. G., & De Leeuw, J. (1998). Introducing multilevel modeling. Sage.

    Book  Google Scholar 

  • Kwan, S. S. M., Tuckey, M. R., & Dollard, M. F. (2014). Dominant culture and bullying; Personal accounts of workers in Malaysia. In Psychosocial factors at work in the Asia Pacific (pp. 177–200). Springer.

    Google Scholar 

  • Kwan, S. S. M., Tuckey, M. R., & Dollard, M. F. (2016). The role of the psychosocial safety climate in coping with workplace bullying: A grounded theory and sequential tree analysis. European Journal of Work and Organizational Psychology, 25(1), 133–148. https://doi.org/10.1080/1359432X.2014.982102

    Article  Google Scholar 

  • Kwan, S. S. M., Tuckey, M. R., & Dollard, M. F. (2020). The Malaysian workplace Bullying Index (MWBI): A new measure of workplace bullying in Eastern countries. PLoS ONE, 15(1), e0223235. https://doi.org/10.1371/journal.pone.0223235

    Article  PubMed  PubMed Central  Google Scholar 

  • Laschinger, H. K. S., & Fida, R. (2014). New nurses’ burnout and workplace wellbeing: The influence of authentic leadership and psychological capital. Burnout Research, 1(1), 19–28. https://doi.org/10.1016/j.burn.2014.03.002

    Article  Google Scholar 

  • LeBreton, J. M., & Senter, J. L. (2008). Answers to 20 questions about interrater reliability and interrater agreement. Organizational Research Methods, 11(4), 815–852. 10.1177%2F1094428106296642

    Google Scholar 

  • Lee, M. C. C., & Ding, A. Y. (2020). Comparing empowering, transformational, and transactional leadership on supervisory coaching and job performance: A multilevel perspective. PsyCh Journal. https://doi.org/10.1002/pchj.345

    Article  PubMed  Google Scholar 

  • Lee, M. C. C., & Idris, M. A. (2017). Psychosocial safety climate versus team climate: The distinctiveness between the two organizational climate constructs. Personnel Review, 46(5), 988–1003. https://doi.org/10.1108/PR-01-2016-0003

    Article  Google Scholar 

  • Lee, M. C. C., Idris, M. A., & Delfabbro, P. H. (2017). The linkages between hierarchical culture and empowering leadership and their effects on employees’ work engagement: Work meaningfulness as a mediator. International Journal of Stress Management, 24(4), 392–415. https://doi.org/10.1037/str0000043

    Article  Google Scholar 

  • Lee, M. C. C., Idris, M. A., & Tuckey, M. (2019). Supervisory coaching and performance feedback as mediators of the relationships between leadership styles, work engagement, and turnover intention. Human Resource Development International, 22(3), 257–282. https://doi.org/10.1080/13678868.2018.1530170

    Article  Google Scholar 

  • Leon-Perez, J. M., Medina, F. J., Arenas, A., & Munduate, L. (2015). The relationship between interpersonal conflict and workplace bullying. Journal of Managerial Psychology, 30(3), 250–263. https://doi.org/10.1108/JMP-01-2013-0034

  • Lim, H. H. (2007). Ethnic representation in the Malaysian bureaucracy: The development and effects of Malay domination. International Journal of Public Administration, 30(12–14), 1503–1524. https://doi.org/10.1080/01900690701229731

    Article  Google Scholar 

  • Lim, L. (2001). Work-related values of Malays and Chinese Malaysians. International Journal of Cross-Cultural Management, 1(2), 209–226. 10.1177%2F147059580112005

    Google Scholar 

  • Lindell, M. K., & Whitney, D. J. (2001). Accounting for common method variance in cross-sectional research designs. Journal of Applied Psychology, 86(1), 114–121. https://doi.org/10.1037/0021-9010.86.1.114

    Article  Google Scholar 

  • Lipman-Blumen, J. (2005). Toxic leadership: When grand illusions masquerade as noble visions. Leader to Leader, 2005(36), 29–36. https://doi.org/10.1002/ltl.125

    Article  Google Scholar 

  • Lipman-Blumen, J. (2006). The allure of toxic leaders: Why we follow destructive bosses and corrupt politicians–and how we can survive them. Oxford University Press.

    Google Scholar 

  • Lloyd, K. J., Boer, D., Keller, J. W., & Voelpel, S. (2015). Is my boss really listening to me? The impact of perceived supervisor listening on emotional exhaustion, turnover intention, and organizational citizenship behavior. Journal of Business Ethics, 130(3), 509–524. https://doi.org/10.1007/s10551-014-2242-4

    Article  Google Scholar 

  • Long, W., Huang, X., & Lau, D. C. (2012). Leadership research in Asia: Taking the road less traveled? Asia Pacific Journal of Management, 29(2), 195–204. https://doi.org/10.1007/s10490-012-9297-5

    Article  Google Scholar 

  • MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39(1), 99–128. https://doi.org/10.1207/s15327906mbr3901_4

    Article  PubMed  PubMed Central  Google Scholar 

  • Mao, C. M., & DeAndrea, D. C. (2019). How anonymity and visibility affordances influence employees’ decisions about voicing workplace concerns. Management Communication Quarterly, 33(2), 160–188. 10.1177%2F0893318918813202

    Google Scholar 

  • Mao, H. Y., Hsieh, A. T., & Chen, C. Y. (2012). The relationship between workplace friendship and perceived job significance. Journal of Management and Organization, 18(2), 247–262. https://doi.org/10.5172/jmo.2012.18.2.247

    Article  Google Scholar 

  • Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98(2), 224–253. https://doi.org/10.1037/0033-295X.98.2.224

    Article  Google Scholar 

  • Mathieu, J. E., & Taylor, S. R. (2007). A framework for testing meso-mediational relationships in organizational behavior. Journal of Organizational Behavior: the International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 28(2), 141–172. https://doi.org/10.1002/job.436

    Article  Google Scholar 

  • Matthiesen, S. B., & Einarsen, S. (2007). Perpetrators and targets of bullying at work: Role stress and individual differences. Violence and Victims, 22(6), 735–753. https://doi.org/10.1891/088667007782793174

  • Matthiesen, S. B., & Einarsen, S. (2010). Bullying in the workplace: Definition, prevalence, antecedents and consequences. International Journal of Organization Theory and Behavior, 13(2), 202–248. https://doi.org/10.1108/IJOTB-13-02-2010-B004

    Article  Google Scholar 

  • Matusiak, R. E., & Matusiak, M. C. (2018). Structure and function: Impact on employment of women in law enforcement. Women & Criminal Justice, 28(4), 313–335. https://doi.org/10.1080/08974454.2018.1454876

    Article  Google Scholar 

  • McCormack, D., Casimir, G., Djurkovic, N., & Yang, L. (2006). The concurrent effects of workplace bullying, satisfaction with supervisor, and satisfaction with co-workers on affective commitment among schoolteachers in China. International Journal of Conflict Management, 17(4), 316–331. https://doi.org/10.1108/10444060610749473

    Article  Google Scholar 

  • McEntire, L. E., & Greene-Shortridge, T. M. (2011). Recruiting and selecting leaders for innovation: How to find the right leader. Advances in Developing Human Resources, 13(3), 266–278. 10.1177%2F1523422311424712

    Google Scholar 

  • Mehta, S., & Maheshwari, G. C. (2013). Consequence of toxic leadership on employee job satisfaction and organizational commitment. Journal of Contemporary Management Research, 7(2), 1–23

    Google Scholar 

  • Mineyama, S., Tsutsumi, A., Takao, S., Nishiuchi, K., & Kawakami, N. (2007). Supervisors’ attitudes and skills for active listening with regard to working conditions and psychological stress reactions among subordinate workers. Journal of Occupational Health, 49(2), 81–87. https://doi.org/10.1539/joh.49.81

    Article  PubMed  Google Scholar 

  • Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63(4), 408–414. https://doi.org/10.1037/0021-9010.63.4.408

    Article  Google Scholar 

  • Morris, J. A., Jr. (2019). Understanding coping strategies and behaviors of employees affected by toxic leadership (Doctoral dissertation, Walden Dissertations and Doctoral Studies). Walden University. https://scholarworks.waldenu.edu/dissertations

  • Neall, A. M., & Tuckey, M. R. (2014). A methodological review of research on the antecedents and consequences of workplace harassment. Journal of Occupational and Organizational Psychology, 87(2), 225–257. https://doi.org/10.1111/joop.12059

    Article  Google Scholar 

  • Nielsen, M. B., & Einarsen, S. (2012). Outcomes of exposure to workplace bullying: A meta-analytic review. Work & Stress, 26(4), 309–332. https://doi.org/10.1080/02678373.2012.734709

    Article  Google Scholar 

  • Niesen, W., De Witte, H., & Battistelli, A. (2014). An explanatory model of job insecurity and innovative work behaviour: Insights from social exchange and threat rigidity theory. In S. Leka & R. Sinclair (Eds.), Contemporary occupational health psychology: Global perspectives on research and practice (pp. 18–34). Wiley Blackwell.

    Google Scholar 

  • Notelaers, G., De Witte, H., & Einarsen, S. (2010). A job characteristics approach to explain workplace bullying. European Journal of Work and Organizational Psychology, 19(4), 487–504. https://doi.org/10.1080/13594320903007620

    Article  Google Scholar 

  • O’Connell, M., & Kung, M. C. (2007). The cost of employee turnover. Industrial Management, 49(1), 14–19.

    Google Scholar 

  • O’Driscoll, M. P., & Beehr, T. A. (1994). Supervisor behaviors, role stressors and uncertainty as predictors of personal outcomes for subordinates. Journal of Organizational Behavior, 15(2), 141–155. https://doi.org/10.1002/job.4030150204

    Article  Google Scholar 

  • Osborne, S., & Hammoud, M. S. (2017). Effective employee engagement in the workplace. International Journal of Applied Management and Technology, 16(1), 50–67. https://doi.org/10.5590/IJAMT.2017.16.1.04

    Article  Google Scholar 

  • Park, J. H., & Ono, M. (2017). Effects of workplace bullying on work engagement and health: The mediating role of job insecurity. The International Journal of Human Resource Management, 28(22), 3202–3225. https://doi.org/10.1080/09585192.2016.1155164

    Article  Google Scholar 

  • Parzefall, M. R., & Salin, D. M. (2010). Perceptions of and reactions to workplace bullying: A social exchange perspective. Human Relations, 63(6), 761–780. 10.1177%2F0018726709345043

    Google Scholar 

  • Pelletier, K. (2009). The effects of favored status and identification with victim on perceptions of and reactions to leader toxicity (Doctoral dissertation). Claremont Graduate University. ProQuest Databases.

    Google Scholar 

  • Pelletier, K. L. (2010). Leader toxicity: An empirical investigation of toxic behavior and rhetoric. Leadership, 6(4), 373–389. 10.1177%2F1742715010379308

    Google Scholar 

  • Pelletier, K. L. (2012). Perceptions of and reactions to leader toxicity: Do leader–follower relationships and identification with victim matter? The Leadership Quarterly, 23(3), 412–424. https://doi.org/10.1016/j.leaqua.2011.09.011

    Article  Google Scholar 

  • Porter, L. W., & McLaughlin, G. B. (2006). Leadership and the organizational context: like the weather? The Leadership Quarterly, 17(6), 559–576. https://doi.org/10.1016/j.leaqua.2006.10.002

    Article  Google Scholar 

  • Power, D., Schoenherr, T., & Samson, D. (2010). The cultural characteristic of individualism/collectivism: A comparative study of implications for investment in operations between emerging Asian and industrialized Western countries. Journal of Operations Management, 28(3), 206–222. https://doi.org/10.1016/j.jom.2009.11.002

    Article  Google Scholar 

  • Qian, J., Wang, B., Song, B., Li, X., Wu, L., & Fang, Y. (2019). It takes two to tango: The impact of leaders’ listening behavior on employees’ feedback seeking. Current Psychology, 38(3), 803–810. https://doi.org/10.1007/s12144-017-9656-y

    Article  Google Scholar 

  • Rayner, C., Hoel, H., & Cooper, C. L. (2002). Workplace bullying: What we know, who is to blame and what can we do? Taylor & Francis.

    Book  Google Scholar 

  • Reed, G. E., & Bullis, R. C. (2009). The impact of destructive leadership on senior military officers and civilian employees. Armed Forces & Society, 36(1), 5–18. 10.1177%2F0095327X09334994

    Google Scholar 

  • Reisel, W. D., Chia, S. L., Maloles, C. M., & Slocum, J. W., Jr. (2007). The effects of job insecurity on satisfaction and perceived organizational performance. Journal of Leadership & Organizational Studies, 14(2), 106–116. 10.1177%2F1071791907308055

    Google Scholar 

  • Reisel, W. D., Probst, T. M., Chia, S. L., Maloles, C. M., & König, C. J. (2010). The effects of job insecurity on job satisfaction, organizational citizenship behavior, deviant behavior, and negative emotions of employees. International Studies of Management & Organization, 40(1), 74–91. https://doi.org/10.2753/IMO0020-8825400105

    Article  Google Scholar 

  • Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037//0021-9010.87.4.698

  • Roche, M., Haar, J. M., & Luthans, F. (2014). The role of mindfulness and psychological capital on the well-being of leaders. Journal of Occupational Health Psychology, 19(4), 476–489. https://doi.org/10.1037/a0037183

    Article  PubMed  Google Scholar 

  • Rodríguez-Muñoz, A., Baillien, E., De Witte, H., Moreno-Jimenez, B., & Pastor, J. C. (2009). Cross-lagged relationships between workplace bullying, job satisfaction and engagement: Two longitudinal studies. Work & Stress, 23(3), 225–243. https://doi.org/10.1080/02678370903227357

    Article  Google Scholar 

  • Rosario-Hernández, E., & Millán, L. V. R. (2018). Effect of the exposure to workplace bullying on turnover intention and the mediating role of job satisfaction, work engagement, and burnout. Revista Interamericana De Psicología Ocupacional, 37(1), 26–51

    Article  Google Scholar 

  • Rosario-Hernandez, E., Millan, L., Ramos, J., Cruz, M., Velez, E., Torres, G., Alomar, Singh, N., Sengupta, S., & Dev, S. (2018). Toxic leadership: The most menacing form of leadership. IntechOpen.

    Google Scholar 

  • Rospenda, K. M., Richman, J. A., & Shannon, C. A. (2006). Patterns of workplace harassment, gender, and use of services: An update. Journal of Occupational Health Psychology, 11(4), 379. https://doi.org/10.1037/1076-8998.11.4.379

  • Roter, A. B. (2011). The lived experiences of registered nurses exposed to toxic leadership behaviors (Doctoral dissertation). Capella University.

    Google Scholar 

  • Samnani, A. K., & Singh, P. (2012). 20 years of workplace bullying research: A review of the antecedents and consequences of bullying in the workplace. Aggression and Violent Behavior, 17(6), 581–589. https://doi.org/10.1016/j.avb.2012.08.004

    Article  Google Scholar 

  • Schermerhorn, J. R., & Bond, M. H. (1997). Cross-cultural leadership dynamics in collectivism and high-power distance settings. Leadership & Organization Development Journal, 18(4), 187–193. https://doi.org/10.1108/01437739710182287

    Article  Google Scholar 

  • Schmidt, A. A. (2008). Development and validation of the toxic leadership scale (Doctoral dissertation). University of Maryland.

    Google Scholar 

  • Selig, J. P., & Preacher, K. J. (2008). Monte Carlo method for assessing mediation: An interactive tool for creating confidence intervals for indirect effects (Computer software).

    Google Scholar 

  • Sender, L., & Visser, M. (2014). Promoting women in management. In Senden L. & Visser M. (2014). Promoting women in management. Brussels. https://www.womeninmanagement.eu/images/Study_Linda%20Senden.pdf

  • Simon, M., Müller, B. H., & Hasselhorn, H. M. (2010). Leaving the organization or the profession—A multilevel analysis of nurses’ intentions. Journal of Advanced Nursing, 66(3), 616–626. https://doi.org/10.1111/j.1365-2648.2009.05204.x

    Article  PubMed  Google Scholar 

  • Sprigg, C. A., Niven, K., Dawson, J., Farley, S., & Armitage, C. J. (2019). Witnessing workplace bullying and employee well-being: A two-wave field study. Journal of Occupational Health Psychology, 24(2), 286–296. https://doi.org/10.1037/ocp0000137

    Article  PubMed  Google Scholar 

  • Stouten, J., Baillien, E., Van den Broeck, A., Camps, J., De Witte, H., & Euwema, M. (2010). Discouraging bullying: The role of ethical leadership and its effects on the work environment. Journal of Business Ethics, 95(1), 17–27. https://doi.org/10.1007/s10551-011-0797-x

    Article  Google Scholar 

  • Sweetman, K. (2012). In Asia, power gets in the way. International business. Harvard Business Review. https://hbr.org/2012/04/in-asia-power-gets-in-the-way

  • Tavanti, M. (2011). Managing toxic leaders: Dysfunctional patterns in organizational leadership and how to deal with them. Human Resource Management, 6(83), 127–136.

    Google Scholar 

  • Trépanier, S. G., Fernet, C., Austin, S., & Boudrias, V. (2016). Work environment antecedents of bullying: A review and integrative model applied to registered nurses. International Journal of Nursing Studies, 55, 85–97. https://doi.org/10.1016/j.ijnurstu.2015.10.001

    Article  PubMed  Google Scholar 

  • Tsuno, K., Kawakami, N., Tsutsumi, A., Shimazu, A., Inoue, A., et al. (2015). Socioeconomic Determinants of bullying in the workplace: A national representative sample in Japan. PLoS ONE, 10(3), e0119435. https://doi.org/10.1371/journal.pone.0119435

    Article  PubMed  PubMed Central  Google Scholar 

  • Tu, M., Bono, J. E., Shum, C., & LaMontagne, L. (2018). Breaking the cycle: The effects of role model performance and ideal leadership self-concepts on abusive supervision spillover. Journal of Applied Psychology, 103(7), 689–702. https://doi.org/10.1037/apl0000297

    Article  Google Scholar 

  • Tuckey, M. R., Zadow, A., Li, Y., & Caponecchia, C. (2019). Prevention of workplace bullying through work and organisational design. In P. D’Cruz, E. Noronha, C. Caponecchia, J. Escartín, D. Salin, & M. R. Tuckey (Eds.), Dignity and inclusion at work. Handbooks of workplace bullying, emotional abuse and harassment (Vol. 3, pp. 1–30). Springer.

    Google Scholar 

  • UNESCO. (2018). Education and literacy. Malaysia. https://uis.unesco.org/en/country/my?theme=education-and-literacy

  • Uysal, H. T. (2019). The mediation role of toxic leadership in the effect of job stress on job satisfaction. International Journal of Business, 24(1), 55–73

    Google Scholar 

  • Van Schalkwyk, S., Du Toit, D. H., Bothma, A. S., & Rothmann, S. (2010). Job insecurity, leadership empowerment behaviour, employee engagement and intention to leave in a petrochemical laboratory. SA Journal of Human Resource Management, 8(1), 7 pages. https://doi.org/10.4102/sajhrm.v8i1.234

  • Warr, P. (2007). Searching for happiness at work. The Psychologist.

    Google Scholar 

  • Webster, V., Brough, P., & Daly, K. (2016). Fight, flight or freeze: Common responses for follower coping with toxic leadership. Stress and Health, 32(4), 346–354. https://doi.org/10.1002/smi.2626

    Article  PubMed  Google Scholar 

  • Wöck, A., & Heymann, M. (2012). Impact of demographic variables on voluntary labour turnover in South Africa. The International Journal of Human Resource Management, 23(16), 3479–3494. https://doi.org/10.1080/09585192.2011.639028

    Article  Google Scholar 

  • Women's Aid Organization. (2020). Sexual harassment cases 2000–2017. https://wao.org.my/sexual-harassment-statistics/

  • World Bank. (2020). World bank open data. Malaysia. https://data.worldbank.org/country/MY

  • Yashaiya, N. H., & Noh, A. (2019). Persistence of bureaucratic over-representativeness or under-representativeness: Experience of the civil service in Malaysia. Asia Pacific Journal of Public Administration, 41(4), 203–216. https://doi.org/10.1080/23276665.2019.1696592

    Article  Google Scholar 

  • Zapf, D., & Gross, C. (2001). Conflict escalation and coping with workplace bullying: A replication and extension. European Journal of Work and Organizational Psychology, 10(4), 497–522. https://doi.org/10.1080/13594320143000834

    Article  Google Scholar 

  • Zawawi, D. (2008). Cultural dimensions among Malaysian employees. International Journal of Economics and Management, 2(2), 409–426

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Michelle Chin Chin Lee .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Sim, B.Y.H., Lee, M.C.C., Kwan, S.S.M., Tuckey, M.R. (2021). The Relationship Between Toxic Leadership, Job Insecurity, Workplace Bullying and Turnover Intention in the Malaysian Context: A Multilevel Mediational Perspective. In: D´Cruz, P., Noronha, E., Mendonca, A. (eds) Asian Perspectives on Workplace Bullying and Harassment. Springer, Singapore. https://doi.org/10.1007/978-981-16-2362-2_7

Download citation

Publish with us

Policies and ethics