Skip to main content
SpringerLink
Log in

Empowering Leadership Fosters Service Employees’ Job Crafting

  • Conference paper
  • First Online:
IEIS2019

  • 552 Accesses

Abstract

Based on conservation of resource (COR) theory, we explore the influence of empowering leadership on service industry employees’ job crafting. Multi-level data were collected employees nested within work teams in the service industry. Our findings suggest that empowering leadership is positively associated with job crafting via psychological availability. Moreover, perceived organization support significantly moderated the positive relationship between empowering leadership and job crafting. The present study reveals the cross-level effects of empowering leadership and provides practical suggestions to foster employees’ job crafting in organizations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 99.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 129.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 179.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Demerouti, E., Bakker, A. B., & Gevers, J. (2015). Job crafting and extra-role behavior: the role of work engagement and flourishing. Journal of Vocational Behavior, 91, 87–96.

    Article  Google Scholar 

  2. Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: revisioning employees as active crafters of their work. Academy of Management Review, 3(26), 179–201.

    Article  Google Scholar 

  3. Solberg, E., & Wong, S. I. (2016). Crafting one’s job to take charge of role overload: when proactivity requires adaptivity across levels. Leadership Quarterly, 5(27), 713–725.

    Article  Google Scholar 

  4. Zhang, X., & Zhou, J. (2014). Empowering leadership, uncertainty avoidance, trust, and employee creativity: interaction effects and a mediating mechanism. Organizational Behavior and Human Decision Processes, 2(124), 150–164.

    Article  Google Scholar 

  5. Ilgen, D., & Hollenbeck, R. (1991). The structure of work: job design and roles. In Handbook of Industrial and Organizational Psychology, no. 2

    Google Scholar 

  6. Slemp, G. R., Kern, M. L., & Vella-Brodrick, D. A. (2015). Workplace well-being: the role of job crafting and autonomy support. Psychology of Well-Being, 5(1), 1–17.

    Article  Google Scholar 

  7. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 4(33), 692–724.

    Google Scholar 

  8. Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: the influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128.

    Article  Google Scholar 

  9. Ma, J., Xing, Z., Rui, C., & Xia, D. (2018). Does ambidextrous leadership motivate work crafting? International Journal of Hospitality Management, 1(77), 159–168.

    Google Scholar 

  10. Vinarski-Peretz, H., & Carmeli, A. (2011). Linking care felt to engagement in innovative behaviors in the workplace: the mediating role of psychological conditions. Psychology of Aesthetics Creativity & the Arts, 1(56), 43–53.

    Article  Google Scholar 

  11. Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 1(80), 173–186.

    Article  Google Scholar 

  12. Eisenberger, M., & Abramovich, H. (1997). Shape control of non-symmetric piezolaminated composite beams. Composite Structures, 38, 565–571.

    Article  Google Scholar 

  13. Kim, H., Im, J., & Qu, H. (2018). Exploring antecedents and consequences of job crafting. International Journal of Hospitality Management, 75, 18–26.

    Article  Google Scholar 

  14. Rudolph, C. W., Katz, I. M., & Lavigne, K. N. (2017). Job crafting: a meta-analysis of relationships with individual differences, job characteristics, and work outcomes. Journal of Vocational Behavior, 120, 112–138.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. School of Economics and Management, Beijing Jiaotong University, Beijing, China

    Yunshuo Liu, Ming Guo, Lili Hu & Long Ye

Authors
  1. Yunshuo Liu
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Ming Guo
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Lili Hu
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Long Ye
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Yunshuo Liu .

Editor information

Editors and Affiliations

  1. School of Economics and Management, Beijing Jiaotong University, Beijing, Beijing, China

    Menggang Li

  2. Logistics, Business and Public Policy, University of Maryland, Baltimore, MD, USA

    Martin Dresner

  3. School of Economics and Management, Beijing Jiaotong University, Beijing, Beijing, China

    Runtong Zhang

  4. School of Economics and Management, Beijing Jiaotong University, Beijing, Beijing, China

    Guowei Hua

  5. School of Economics and Management, Beijing Jiaotong University, Beijing, Beijing, China

    Xiaopu Shang

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Liu, Y., Guo, M., Hu, L., Ye, L. (2020). Empowering Leadership Fosters Service Employees’ Job Crafting. In: Li, M., Dresner, M., Zhang, R., Hua, G., Shang, X. (eds) IEIS2019. Springer, Singapore. https://doi.org/10.1007/978-981-15-5660-9_7

Download citation

Publish with us

Policies and ethics

Search

Navigation