Abstract
This chapter describes the design and implementation of community campaigns, public relations approaches and use of media to engage consumers and raise awareness of quality use of medicines and medical tests. Specifically, it will draw on NPS MedicineWise experience from antibiotic resistance campaigns, Be Medicinewise Week (BMW), Choosing Wisely AustraliaTM and support for other therapeutic programs in general practice. Patient expectations and community values form the backdrop for many clinical decisions by health professionals. Linking health professional programs with broader public relations can be a powerful means of influencing this landscape and individual health professionals who reside within it. Public relations campaigns are also a useful way to build health literacy among populations in the longer term.
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References
Australian Commission on Safety and Quality in Health Care. (2014). National statement on health literacy: Taking action to improve safety and quality. Retrieved from http://www.safetyandquality.gov.au/.
Commonwealth of Australia. (2002). The national strategy for quality use of medicines: Plain English edition. Retrieved from https://www.health.gov.au/.
Rimal, R., & Lapinski, M. (2009). Why health communication is important in public health. Bulletin of the WHO, 87, 247. https://doi.org/10.2471/BLT.08.056713.
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Hosking, K. (2020). Raising Community Awareness: The Role of Public Relations in Health Communication. In: Weekes, L. (eds) Improving Use of Medicines and Medical Tests in Primary Care. Springer, Singapore. https://doi.org/10.1007/978-981-15-2333-5_9
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DOI: https://doi.org/10.1007/978-981-15-2333-5_9
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