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The Influence of Team Characteristics on Team Performance Among Employees at Selected Telecommunication Companies

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Proceedings of the 2nd Advances in Business Research International Conference

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Abstract

To survive in today’s competitive business environment, organizations are implementing various strategies to optimize the use of existing resources. One of the strategies is to focus on teamwork. The outcome of using this strategy is that the organizations can experience the synergistic performance. However, some organizations are unable to gain this outcome as they are unable to identify and leverage the factors that are associated with team performance. The objective of this study is to investigate the factors that are important to team and their contribution to team performance. Analyzing 356 data collected from two major telecommunication companies in Malaysia, the results of regression analysis indicate that leadership support, trust and knowledge sharing significantly contribute to team performance. The managerial and research implications of the study are discussed in detail in the paper.

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Author information

Authors and Affiliations

  1. Faculty of Business and Management, Universiti Teknologi MARA Puncak Alam, 42300, Puncak Alam, Selangor, Malaysia

    Abdul Kadir Othman & Muhammad Iskandar Hamzah

  2. Faculty of Business and Management, Center for Postgraduate and Professional Studies, Universiti Teknologi MARA, 40450, Shah Alam, Selangor, Malaysia

    Arina Mohd Nor

Authors
  1. Abdul Kadir Othman
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  2. Muhammad Iskandar Hamzah
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  3. Arina Mohd Nor
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Corresponding author

Correspondence to Abdul Kadir Othman .

Editor information

Editors and Affiliations

  1. University Teknologi MARA , Shah Alam, Malaysia

    Fauziah Noordin

  2. Universiti Teknologi MARA , Shah Alam, Malaysia

    Abdul Kadir Othman

  3. Universiti Teknologi MARA , Shah Alam, Selangor, Malaysia

    Erne Suzila Kassim

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Othman, A.K., Hamzah, M.I., Nor, A.M. (2018). The Influence of Team Characteristics on Team Performance Among Employees at Selected Telecommunication Companies. In: Noordin, F., Othman, A., Kassim, E. (eds) Proceedings of the 2nd Advances in Business Research International Conference. Springer, Singapore. https://doi.org/10.1007/978-981-10-6053-3_26

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