Abstract
In modern software development , localisation is a straightforward process–assuming internationalisation has been considered during development. The localisation of spoken dialogue systems is less mature, possibly because they differ from common software in that interaction with them is situated and uses multiple modalities. We claim that it is possible to apply software internationalisation practices to spoken dialogue systems and that this helps the rapid localisation of such systems to new languages. We internationalised and localised the WikiTalk spoken dialogue system. During the process we identified needs relevant to spoken dialogue systems that will benefit from further research and engineering efforts.
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Notes
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Support for gender is complicated given that natural gender and grammatical gender might be different in some languages. It becomes even more complex when a user of the software uses a different language than the user who is being referred to.
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Laxström, N., Wilcock, G., Jokinen, K. (2017). Internationalisation and Localisation of Spoken Dialogue Systems. In: Jokinen, K., Wilcock, G. (eds) Dialogues with Social Robots. Lecture Notes in Electrical Engineering, vol 427. Springer, Singapore. https://doi.org/10.1007/978-981-10-2585-3_16
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