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Business Ethics: A Literature Review with a Focus on Marketing Ethics

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Part of the book series: Advances in Business Ethics Research ((ABER,volume 2))

Abstract

In recent years, the business ethics literature has exploded in both volume and importance. Because of the sheer volume and diversity of this literature, a review article was deemed necessary to provide focus and clarity to the area. The present paper reviews the literature on business ethics with a special focus in marketing ethics. The literature is divided into normative and empirical sections, with more emphasis given to the latter. Even though the majority of the articles deal with the American reality, most of the knowledge gained is easily transferable to other nations.

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Appendix A

Appendix A

Sample Questionnaire

Fair

unfair

Just

unjust

culturally acceptable

culturally unacceptable

self promoting

not self promoting

efficient

inefficient

violates an unwritten contract

does not violate an unwritten contract

OK if actions are justified by the result

not OK even if the actions are justified by the results

compromises an important rule by which I live

does not compromise an important rule by which I live

individually acceptable

individually unacceptable

selfish

unselfish

on balance, tend to be good

on balance, tend to be bad

violates my idea of fairness

does not violate my of idea fairness

results in an equal distribution of good and bad

does not result in an equal distribution of good and bad

acceptable to people I most admire admire

not acceptable to people I most

ethical

unethical

duty bound to act this way

not duty bound to act this way

produces the greatest utility

does not produce the greatest utility

traditionally acceptable

traditionally unacceptable

morally right

not morally right

maximizes benefits while minimizing harm

minimizes benefits while maximizing harm

obligated to act this way

not obligated to act this way

leads to the greatest good for the greatest number

does not lead to the greatest good for the greatest number

results in a positive cost-benefit ratio

results in a negative cost-benefit ratio

violates an unspoken promise

does not violate an unspoken promise

maximizes pleasure

minimizes pleasure

self sacrificing

not self sacrificing

acceptable to my family prudent

not acceptable to my family not prudent

under no moral obligation to act otherwise

under a moral obligation to act otherwise

personally satisfying

not personally satisfying

in the best interests of the company

not in the best interests of the company

Overall, how would you rate the actions of would you say they were:

_______ethical

_______unethical

_______proper

_______improper

_______right

_______wrong

_______responsible

_______not responsible

_______moral

_______immoral

_______just

_______unjust

If you were responsible for making the decision that was just described in the scenario, what is the probability you would make the same decision?

highly probable

highly improbable

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Tsalikis, J., Fritzsche, D.J. (2013). Business Ethics: A Literature Review with a Focus on Marketing Ethics. In: Michalos, A., Poff, D. (eds) Citation Classics from the Journal of Business Ethics. Advances in Business Ethics Research, vol 2. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-4126-3_17

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