Abstract
In addition to the major changes experienced through the economic revolution in India, there have been certain major landscape changes in the cities of this country as well. One of the sectors that has maximum dynamism and vigor, adding life to this country’s movement is tourism. A lot of tourism-related activities and developments are happening in the country. The present study tries to reflect on the aspects of tourism, and how different kinds of strategic technology integrations, in terms of banking, insurance and other services sector industries are trying to integrate with tourism to provide a better, wholesome, and integrated service convenience to its end users. This is illustrated by a case study using SAP–LAP framework.
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Sastry, G. (2016). Technology Integration Among Stakeholders in Services Sector: A Case Study. In: Sushil, ., Bhal, K., Singh, S. (eds) Managing Flexibility. Flexible Systems Management. Springer, New Delhi. https://doi.org/10.1007/978-81-322-2380-1_21
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DOI: https://doi.org/10.1007/978-81-322-2380-1_21
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