Abstract
Whilst there are successful general web search engines such as Google that will find any piece of content, there is a perceived need for a specific search that makes better use of the internal knowledge the broadcasting industry (e.g. BBC) has about its own content. The British Broadcasting Corporation (BBC) is a public service broadcaster funded by the licence fee paid by United Kingdom households. This industry-based case study looks at the applicability of Soft Systems Methodology (SSM) and Unified Modelling Language (UML) to design a hypothetical, high-level view of a search application that receives web content from a variety of BBC content production systems and makes every item then searchable by a BBC website visitor using the search feature. The developers of such search applications can benefit from this specific industry-based case study that contextualised the problem space using SSM and developed UML models to solve the problem.
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Fenning, R., Dogan, H., Phalp, K. (2014). Applicability of SSM and UML for Designing a Search Application for the British Broadcasting Corporation (BBC). In: Bider, I., et al. Enterprise, Business-Process and Information Systems Modeling. BPMDS EMMSAD 2014 2014. Lecture Notes in Business Information Processing, vol 175. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-43745-2_33
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DOI: https://doi.org/10.1007/978-3-662-43745-2_33
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