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Qualitätsmanagement mit Lieferanten in Schwellenländern – Zusammenspiel aus Einkaufspraktiken und „kognitiven Karten“

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Supply Management Research

Part of the book series: Advanced Studies in Supply Management ((ASSM))

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Zusammenfassung

Ein Großteil der bestehenden Managementforschung zu dem Zusammenhang zwischen Einkaufspraktiken und Unternehmenserfolg basiert auf der Nettoeffekt-Annahme, dass spezifische Praktiken unabhängig voneinander Ergebnisse beeinflussen. Die vorliegende Studie stellt diese Kernannahme infrage, indem sie eine neokonfigurative Perspektive einnimmt und untersucht, wie verschiedene Kombinationen von Faktoren (sogenannte Konfigurationen) Ergebnisse bewirken. Eine weitere Limitation bestehender Studien zu dem Zusammenhang zwischen Einkaufspraktiken und Unternehmenserfolg ist der enge Fokus auf Einkaufspraktiken. Neuere verhaltenswissenschaftliche Beschaffungsmanagement-Forschung hat herausgefunden, dass das Verhalten von Managern entscheidend durch kognitive Karten beeinflusst wird, d.h. Filter, durch die Manager Informationen aus ihrer Umwelt wahrnehmen, vereinfachen und interpretieren. Mit Fokus auf die Lieferqualität untersucht diese Studie, wie Konfigurationen verschiedener Lieferantenqualitätsmanagement(LQM)-Praktiken und LQMbezogener kognitiver Karten Unternehmen helfen, ihre Lieferqualität zu managen. Methodisch nutzt diese Studie fuzzy-set qualitative comparative analysis (fsQCA), um LQM-Konfigurationen zu identifizieren, und einen kognitiv-linguistischen Ansatz für die computergestützte Textanalyse der kognitiven Karten von Einkaufsmanagern. Im Kontext der Beschaffung westlicher Unternehmen von chinesischen Lieferanten identifiziert die konfigurative fsQCA Analyse vier verschiedene Konfigurationen beim Überwinden von Barrieren für das LQM in Schwellenländern. LQM-bezogene kognitive Karten erweisen sich als ein Kernelement in diesen vier Konfigurationen. Diese Zusammenfassung basiert auf einem Artikel, der im Journal of Purchasing and Supply Management erschienen ist (Kosmol et al., 2017), und ist sowohl für die Wissenschaft wie auch für die Praxis bestimmt.

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Author information

Authors and Affiliations

  1. Lehrstuhl für Internationales Management und Beschaffung, Vallendar, Deutschland

    Tobias Kosmol

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  1. Tobias Kosmol
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Editors and Affiliations

  1. Universität Mannheim, Mannheim, Germany

    Christoph Bode

  2. Universität Würzburg, Würzburg, Germany

    Ronald Bogaschewsky

  3. Universität der Bundeswehr München, Neubiberg, Germany

    Michael Eßig

  4. Technische Universität Dresden , Dresden, Germany

    Rainer Lasch

  5. Universität St. Gallen, St. Gallen, Switzerland

    Wolfgang Stölzle

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Kosmol, T. (2019). Qualitätsmanagement mit Lieferanten in Schwellenländern – Zusammenspiel aus Einkaufspraktiken und „kognitiven Karten“. In: Bode, C., Bogaschewsky, R., Eßig, M., Lasch, R., Stölzle, W. (eds) Supply Management Research. Advanced Studies in Supply Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23818-6_2

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  • DOI: https://doi.org/10.1007/978-3-658-23818-6_2

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