The Smart Mobility Ecosystem

Abstract

The Smart Mobility Ecosystem is the entry point into the overall mobility complex from a strategic level down to an individual task level, for all participating and future actors, whether these are a car-sharing user, a project manager that heads the conceptual depiction of mobility management, or an operator of a public transport management unit. By intention, the presentation of the Smart Mobility Ecosystem is design-oriented and structured by personae, roles, and responsibilities. The initial results of a study that was conducted in 20 cities are leveraged. The Smart Mobility quadrants – the Mobility Consumers, the Physical Mobility Front Office, the Digital Mobility Front Office, and the Mobility Back Office – conclude the chapter.