Abstract
While conventional search engines demonstrate the power of delivering information to ones’ fingertips, the complexity of enterprise information raises a number of challenges to enterprise search engines in the nature of unstructured contents, task-relevance, result presentation and multiple languages. We show how we tackle the challenges in aviation field through the development of an enterprise search engine for English-Chinese MRO (Maintenance, Repair and Overhaul) task cards, called TaskCardFinder. It enables technicians and planners to quickly find out bilingual task cards related to a specific service request coming from airlines. Several context-awareness features is demonstrated, including context-aware preference search and recommendation, recall search by context, keywords suggestion, navigational and analysis-oriented search, bilingual search support and dynamic result presentation. A user study is done at an international aviation MRO company. The system is demonstrated in the video, www.youtube.com/watch?v=vj7u_VfRFZw .
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© 2013 Springer-Verlag Berlin Heidelberg
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Liu, Q., Wang, H., Deng, T., Feng, L. (2013). TaskCardFinder: An Aviation Enterprise Search Engine for Bilingual MRO Task Cards. In: Meng, W., Feng, L., Bressan, S., Winiwarter, W., Song, W. (eds) Database Systems for Advanced Applications. DASFAA 2013. Lecture Notes in Computer Science, vol 7826. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-37450-0_37
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DOI: https://doi.org/10.1007/978-3-642-37450-0_37
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-37449-4
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