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High Performance Through Process Excellence

From Strategy to Operations

  • Book
  • © 2009

Overview

  • Get to know major business and technology trends in the field of Business Process Management
  • Learn how to apply them to achieve business value
  • With case studies from successful businesses

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About this book

Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together.

The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises.

The book addresses executives and managers as well as educators and students.

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Keywords

Table of contents (11 chapters)

Authors and Affiliations

  • Executive Partner — Process Excellence Accenture Two Commerce Square, Suite 2400, Philadelhpia, USA

    Mathias Kirchmer

  • Program for Organizational Dynamics, University of Pennsylvania, 483 McNeil Building, Philadelphia, USA

    Mathias Kirchmer

Bibliographic Information

  • Book Title: High Performance Through Process Excellence

  • Book Subtitle: From Strategy to Operations

  • Authors: Mathias Kirchmer

  • DOI: https://doi.org/10.1007/978-3-540-77825-7

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer-Verlag Berlin Heidelberg 2009

  • eBook ISBN: 978-3-540-77825-7Published: 01 October 2008

  • Edition Number: 1

  • Number of Pages: XIV, 178

  • Number of Illustrations: 83 b/w illustrations

  • Topics: IT in Business, Management

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