Abstract
Efficient water supply services are crucial to people consumption as the water carries numerous function in people’s daily life. In Terengganu , there are still deficiencies in access to services, which affect consumers in many areas. The inadequate water supply and poor quality of the services not only have undesirable influences on the health of the people but also affect the economy, environment , industrial and availability of water for various uses. Dealing the implications related to inefficient services can be a challenging undertaking. Therefore, this study was conducted in order to study the issues and challenges of domestic water services in Terengganu. Cheap water prices pressured heavily on water provider’s side and it makes consumers take for granted, as they have no intention to conserve the resource. Presently, the state is ranked as the second lowest domestic water price in Malaysia and it was revised about 20 years ago. If the water provider is not charging the customer the amount that each additional unit of water costs to provide, then it leads to revenue instability which in the end it affect water services at consumer’s side. In that case, inconsistency in services to cater high population growth because of rapid development of industrial and housing areas become challenges to water industry.
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Acknowledgements
We sincerely acknowledge the financial support from the Ministry of Higher Education, Malaysia (MOHE) through the project Fundamental Research Grant Scheme (FRGS) 5934 vote no.: 8. The authors are jointly responsible for any inadvertent errors.
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Kamaludin, M., Abd. Aziz, A. (2019). Issues and Challenges in Domestic Water Services in Terengganu, Malaysia. In: Abdullah, M., Mohammad, A., Nor Zalipah, M., Safiih Lola, M. (eds) Greater Kenyir Landscapes. Springer, Cham. https://doi.org/10.1007/978-3-319-92264-5_24
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