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What Is the Nature of the Relationship Between Tourism Development and the Quality of Life of Host Communities?

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Best Practices in Hospitality and Tourism Marketing and Management

Part of the book series: Applying Quality of Life Research ((BEPR))

Abstract

This chapter addresses an important question: Do tourist communities with higher levels of quality of life (QOL) contribute to tourism development, and vice versa? Based on the research literature, the answer to this question is “yes, but it depends.” Yes, tourism communities with higher levels of QOL do contribute to tourism development through a pull (rather than push) process (a concept well-known in the tourism literature). Such communities are attractive to tourists because they have good leisure facilities (rated high on food/beverage establishments, shopping malls, and other sports and recreation facilities), good lodging facilities (nice hotels and other lodging accommodations), good transportation facilities (good subways, trains, buses, taxis, etc.), reasonable cost of living (affordable goods and services), safe from crime (rated high on safety indicators such as low crime and high law enforcement), safe from environmental toxins (rated high on environmental well-being measures such as low water/air/land pollution), access to medical facilities (rated high on healthcare), etc. Based on the research literature, we make an attempt to explain the study findings by arguing that there is a reciprocal link between tourism development and QOL of host communities. We also demonstrate that the QOL effect is not always as strong and positive, which can be explained by a number of moderator effects. One important moderator is the carrying capacity of the community (the extent to which a community can accommodate large number of tourists with no adverse consequences). Other moderators are identified and discussed. Public policy implications of these relationships are also discussed.

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Authors and Affiliations

  1. Department of Tourism Administration, Pukyong National University, Busan, Republic of Korea

    Eunju Woo

  2. Department of Hospitality & Tourism Management, Isenberg School of Management, University of Massachusetts, Amherst, MA, USA

    Muzaffer Uysal

  3. Department of Marketing, Pamplin College of Business, Virginia Polytechnic Institute and State University, Blacksburg, VA, USA

    M. Joseph Sirgy

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Correspondence to Eunju Woo .

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  1. School of Business, Finance and Tourism, University of Extremadura, Cáceres, Spain

    Ana María Campón-Cerro , José Manuel Hernández-Mogollón  & José Antonio Folgado-Fernández ,  & 

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Woo, E., Uysal, M., Joseph Sirgy, M. (2019). What Is the Nature of the Relationship Between Tourism Development and the Quality of Life of Host Communities?. In: Campón-Cerro, A.M., Hernández-Mogollón, J.M., Folgado-Fernández, J.A. (eds) Best Practices in Hospitality and Tourism Marketing and Management. Applying Quality of Life Research. Springer, Cham. https://doi.org/10.1007/978-3-319-91692-7_3

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