Abstract
Survivors of interpersonal trauma are vulnerable to risk of re-victimization when seeking help from community agencies such as welfare offices, substance abuse clinics, schools, homeless shelters, medical facilities and criminal justice agencies. Re-victimization of trauma survivors can lead to client dropout, “resistant” behavior, and treatment failure. It can also lead to stress, conflict, burnout, and frequent turnover among staff. Trauma-informed care is a community’s best approach to supporting survivors of interpersonal violence, but many agencies under-estimate its value or lack a comprehensive approach to its implementation. Budgetary concerns, resistance to change, turf issues, hierarchical power structures, lack of training, fears of trauma contagion and negative attitudes towards service recipients contribute to the problems. Interdisciplinary collaboration, investment in prevention, concern for employee wellness and top-down commitment are essential features of trauma-informed agencies. This chapter will present an overview of trauma-informed care, the benefits to clients and providers, obstacles to implementation of best practices, and research initiatives in the field.
This chapter will focus on the issues, research, practice, policies, and current state of the science of trauma-informed care for interpersonal violence and abuse and serve as a basis for conceptualizing best practices for reducing the various forms of interpersonal violence that will be addressed more fully in the chapters to come.
This chapter was initially published with an incorrect copyright holder name. It has been corrected to © Springer Nature Switzerland AG.
Similar content being viewed by others
References
American Psychiatric Association. (2010). Mental health disparities: American Indians and Alaska Natives. Retrieved from http://www.integration.samhsa.gov/workforce/mental_health_disparities_american_indian_and_alaskan_natives.pdf
American Psychiatric Association. (2013). Diagnostic and statistical manual of mental disorders (5th ed.). Arlington: American Psychiatric Association.
American Psychiatric Association. (2018). APA reiterates strong opposition to conversion therapy. Retrieved online https://www.psychiatry.org/newsroom/news-releases/apa-reiterates-strong-opposition-to-conversion-therapy
Antaki, C., & Brewin, C. (Eds.). (1982). Attributions and psychological change: Applications of attributional theories to clinical and educational practice. London: Academic.
Arao, B., & Clemens, K. (2013). From safe spaces to brave spaces: A new way to frame dialogue around diversity and social justice. In L. Landreman (Ed.), The art of effective facilitation: Reflections from social justice educators (pp. 135–150). Sterling: Stylus.
Baker, C., Brown, S., Wilcox, P., Overstreet, S., & Arora, P. (2015). Development and psychometric evaluation of the attitudes related to trauma-informed care (ARTIC) scale. School Mental Health, 8(1), 61–76.
Barnes, J. S., & Andrews, M. (2019). Meeting survivors where they are: The vital role of trauma-informed and competent clinicians in primary care. Journal of Aggression, Maltreatment and Trauma, 28(5), 601–612.
Berger, R., & Quiros, L. (2014). Supervision of trauma-informed practice. Traumatology, 20(4), 296–301.
Bloom, S. (1996). Every time history repeats itself, the price goes up: The social re-enactment of trauma. Sexual Addiction and Compulsivity, 13(3), 161–194.
Bloom, S., & Farragher, B. (2013). Restoring sanctuary. A new operating system for trauma informed systems of care. New York: Oxford University Press.
Brewerton, T. (2019). An overview of trauma-informed care and practice for eating disorders. Journal of Aggression, Maltreatment and Trauma, 28(4), 445–462.
Briere, J., & Scott, C. (2015). Principles of trauma therapy: A guide to symptoms, evaluation and treatment. London: Sage.
Bryson, S., Gauvin, E., Jamieson, A., Rathgerber, M., & Faulkner-Gibson, L. (2017). What are effective strategies for implementing trauma informed care in youth inpatient psychiatric and residential services? A realistic systemic review. International Journal of Mental Health Systems, 36, 416–425.
Carbone-Lopez, K., Slocum, L., & Kruttschmitt, C. (2015). Police wouldn’t give you no help: Female offenders on reporting sexual assault to police. Violence Against Women, 35(2), 1–31.
Chowdhury-Hawkins, R., McLean, I., Winterholler, M., & Welch, J. (2008). Preferred choice of gender of staff providing care to victims of sexual assault in SARCs. Journal of Forensic and Legal Medicine, 15(6), 363–367.
Christiansen, D., Bak, R., & Elklit, A. (2012). Secondary victims of rape. Violence and Victims, 27(2), 246–242.
Colins, O., Vermeiren, R., De Bolle, M., & Broekaert, E. (2012). Self-reported psychopathic-like traits as predictors of recidivism in detained male adolescents. Criminal Justice and Behavior, 39, 1421–1435.
Collin-Vézina, D., McNamee, S., Brazeau, C., & Laurier, C. (2019). Adapting the attachment, self-regulation, and competency (ARC) framework to justice-involved youth: Lessons learned and recommendations for implementation. Journal of Aggression, Maltreatment and Trauma, 28(5), 631–654.
Connolly, J., & Gordon, R. (2014). Co-victims of homicide: A systematic review of the literature. Trauma, Violence & Abuse, 1–12.
Craun, S., Bourke, M., Biere, D., & Williams, K. (2014). A longitudinal evaluation of secondary trauma among law enforcement victims and offenders. Victims and Offenders, 9(3), 299–316.
Davidson, L., Shaw, J., Welborn, S., Mahon, B., Sirota, M., Golbo, P., McDermid, M., Fazio, J., Golbert, C., Breetz, S., & Pelletier, J. (2010). “I don’t know how to find my way in the world:” Contributions of user-led research to transform mental health practice. Psychiatry, 71(2), 101–111.
Dworkin, E., Ullman, S. E., Stappenbeck, C., Brill, C. D., & Kaysen, D. (2018). Proximal relationships between PTSD symptom severity: A daily diary study of sexual assault survivors. Depression and Anxiety, 35(1), 43049.
Ellis, W. R., & Dietz, W. H. (2017). A new framework for addressing adverse childhood experiences: The building community resilience model. Academy of Pediatrics, 17(7), 86–93.
Elwyn, L., Esaki, N., & Smith, C. (2015). Safety at a secure juvenile justice facility. The International Journal of Therapeutic Communities, 36(4), 209–218.
Erez, E., Kilchling, M., & Wemmers, J. (2011). Therapeutic jusrisprudence and victim participation in justice: International perspectives. Durham: North Carolina Press.
Felitti, V. (2019). Health appraisal and the adverse childhood experiences study: National implications for healthcare, cost and utilization. The Permanent Journal, 23, 18–26.
Felitti, V. J., Anda, R. F., Nordenberg, D., Spitz, A. M., Edwards, V., Koss, M. P., & Marks, J. S. (1998). Relationship of childhood abuse and household dysfunction to many of the leading causes of death in adulthood. The adverse childhood experienced (ACE) study. American Journal of Preventive Medicine, 14(4), 245–258.
Felitti, V. J., Anda, R. F., Nordenberg, G., Williamson, D. F., Spitz, A. M., Edwards, V., Koss, M. P., & Marks, J. S. (2019). Relationship of childhood abuse and household dysfunction to many of the leading causes of death in adults: The adverse childhood experiences study. American Journal of Preventive Medicine, 56(6), 774–786.
Garza, M. R., Rich, K., & Omilian, S. O. (2019a). A trauma informed call to action: Culturally-informed, multidisciplinary theoretical and applied approaches to prevention and healing. Journal of Aggression, Maltreatment and Trauma, 28(4), 385–388.
Garza, M. R., Rich, K., & Omilian, S. O. (2019b). A trauma-informed call to action: Culturally-informed, multi-disciplinary theoretical, and applied approaches to prevention and healing, part II. Journal of Aggression, Maltreatment and Trauma, 28(5), 519–525.
Gillock, K. L., Zayfert, C., Hegel, M. T., & Ferguson, R. J. (2005). Posttraumatic stress disorder in primary care: Prevalence and relationships with physical symptoms and medical utilization. General Hospital Psychiatry, 27(6), 392–399.
Glass, L. (2012). Help-seeking: Perceived risks for African American women. Affilia: Journal of Women and Social Work, 27(1), 95–106.
Goodman, L., Thomas, L., Cattaneo, K., Heimel, D., Woulfe, J., & Chang, S. (2016). Survivor defined practice in domestic violence work: Measure development and preliminary evidence. Journal of Interpersonal Violence, 31(1), 163–185.
Guckenberg, S., Hurley, N., Persson, H., Fronius, T., & Petrosino, A. (2016). Restorative justice in United States schools: Practitioners’ perspectives. San Francisco: WestEd.
Hamberger, K., Barry, C., & Franco, Z. (2019). Implementing trauma informed care in primary medical settings: Evidence-based rationale and approaches. Journal of Aggression, Maltreatment and Trauma, 28(4), 429–444.
Hayes, R., Lorenz, R., & Bell, K. (2013). Victim-blaming others: Rape myth acceptance and the just world belief. Feminist Crinimology, 11(3), 202–220.
Hernandez-Wolf, K., Engstrom, & Gangsei. (2015). Vicarious resilience, vicarious trauma and awareness of equity in trauma work. Journal of Humanistic Psychology, 1–20.
Hopper, E., Bassuk, E., & Olivet, J. (2010). Shelter from the storm: Trauma-informed care in homelessness services. The Open Health Policy and Services Journal, 3, 80–100.
Horst, K., Mendez, M., & Culver-Turner, R. (2012). The importance of therapist/client ethnic/racial matching in couples treatment of domestic violence. Contemporary Family Therapy, 34, 57–71.
Johnson, D. M., & Zlotnick, C. (2009). HOPE for battered women in domestic violence shelters. Professional Psychology: Research and Practice, 40(3), 234–241.
Jones, L., & Cureton, J. (2017). Trauma redefined in the DSM-5; Rationale and implications for counseling practice. The Professional Counselor, 23(4), 166–180.
Karpman, S. (1968). Fairy tales and script drama analysis. Transactional Analysis Bulletin, 26(7), 39–43.
Kerig, P. K. (2019). Enhancing resilience among providers of trauma-informed care: A curriculum for protection against secondary traumatic stress among non-mental health professionals. Journal of Aggression, Maltreatment and Trauma, 28(5), 613–630.
Kirchengast, T. (2013). Victim lawyers, victim advocates and the adversarial criminal justice trial. New Criminal Law Review: An International and Interdisciplinary Journal, 16(4), 568–594.
Leach, A. (2015). Exporting trauma. Can the talking cure do more harm than good? The Guardian, February 5, 2015. Retrieved from https://www.theguardian.com/global-development-professionals-network/2015/feb/05/mental-health-aid-western-talking-cure-harm-good-humanitarian-anthropologist
Lehrner, A., & Yehuda, R. (2018). Cultural trauma and epigenetic inheritance. Development and Psychopathology, 30(5), 1–15.
Lens, V. (2017). Engaging parents in family court: Lessons from an observational study of child protection cases. Journal of Social Work, 17(2), 129–146.
Lerner, M., & Miller, D. (1978). Just world research and the attribution process: Looking back and ahead. Psychological Bulletin, 85(5), 1030–1051.
Levenson, J. S., & Willis, G. M. (2019). Implementing trauma-informed Care in Correctional Treatment and Supervision. Journal of Aggression, Maltreatment and Trauma, 28(5), 481–501.
Levenson, J., Willis, G., & Prescott, D. (2016). Adverse childhood experiences in the lives of male sex offenders: Implications for trauma informed care. Sexual Abuse: A Journal of Research and Treatment, 28(4), 340–359.
Lonsway, K. A., & Archambault, J. (2008). Advocates and law enforcement: Oil and water? Sexual Assault Report, 32.
Lonsway, K., Archambault, J., & Littel, K. (2012). Sustaining a coordinated community response: Sexual assault response and research teams. National Center on Women and Policing, Office of Violence Against Women, United States Department of Justice violence risk assessment: Adapting the danger assessment for immigrant women. Social Work Research, 37(3), 263–275.
Macy, R., Johns, N., Rizo, C., Martin, S., & Giattina, M. (2011). Domestic violence and sexual assault service goal priorities. Journal of Interpersonal Violence, 26(16), 3361–3382.
Martin, P. Y. (2005). Rape work: Individual and organizational perspectives. London: Routledge.
Mason, G., & Palvirenti, M. (2013). Former refugees and community resilience: “Papering over” domestic violence. British Journal of Criminology, 53(3), 401–418.
McCormack, L., & Adams, E. (2015). Therapists, complex trauma and the medical model: Making meaning of vicarious distress from trauma in the medical setting. Traumatology, 8(21), 11–29.
McFadden, P., Campbell, A., & Taylor, B. (2014). Resilience and burnout in child protection social work: Individual and group themes from a systemic literature review. British Journal of Social Work, 1–18.
McGlynn, C., Downs, J., & Westmarland, N. (2017). Seeking justice for suvivors of sexual violence. Ch. 7. In M. Keenan & E. Zonstag (Eds.), Sexual violence and restorative justice: Legal, social and therapeutic dimensions. London: Routledge.
McGoldrick, M. (1992). Ethnicity and the family life cycle. Family Business Review, 5(4), 437–459.
McLeay, S. C., Harvey, W. M., Romaniuk, M., Crawford, D., Colquhoun, D. M., Young, R. M., et al. (2017). Physical comorbidities of post-traumatic stress disorder in Australian Vietnam war veterans. Medical Journal of Australia, 206(6), 251–257.
Messing, J. T., Amanor-Boadu, Y., Cavanaugh, C. E., Glass, N. E., & Campbell, J. C. (2013). Culturally competent intimate partner violence risk assessment: Adapting the danger assessment for immigrant women. Social Work Research, 37(3), 263–275.
Neukrug, E., Milliken, T., & Walden, S. (2001). Ethical complaints made against credentialed counselors: An updated survey of state licensing boards. Counselor Education and Supervision, 41, 57–70.
Nichols, A. J. (2011). Gendered organizations: Challenges for domestic violence victim advocates and feminist advocacy. Feminist Criminology, 6(2), 111–131.
Nutton, J., & Fast, E. (2015). Historical trauma, substance abuse and indigenous people. Seven generations of harm from a big event. Substance Abuse and Misuse, 50, 389–417.
Ortega, L., Lyubanski, M., Espelage, D., & Nettles, S. (2016). Outcomes of a restorative circles program trauma- based group intervention for incarcerated girls. Journal for Specialists in Group Work, 23(4), 110–125.
Plummer, S., & Findley, P. (2012). Women with disabilities' experiences with physical and sexual abuse: A review of the literature and implications for the field. Violence, Trauma and Abuse, 13(1), 15–29.
Prosser & Schweitzer. (2010). The culture of organizations dealing with trauma: Sources of work related stress and conflict. Traumatology, 16(4), 97–108.
Rich, K. (2019). Trauma-informed police responses to rape victims. Journal of Aggression, Maltreatment and Trauma, 28(4), 463–480.
Rich, K., & Seffrin, P. (2012). Police interviews of rape reporters: Do attitudes matter? Violence and Victims, 27(2), 160–176.
Rich, K., & Seffrin, P. (2013). Police officers’ collaboration with victim advocates: Barriers and facilitators. Violence and Victims, 28(4), 223–237.
Roe-Sepowitz, D., Bedard, L. E., Pate, K. N., & Hedberg, E. C. (2014). Esuba: A psychoeducational group for incarcerated survivors of abuse. International Journal of Offender Treatment and Comparative Criminology, 58(7), 190–208.
SAMHS’s. (2014). Concept of trauma and guidance for a trauma-informed approach (US Department of HHS, publication no. 14-4884, pp. 1–19). Rockville: Substance Abuse and Mental Health Services Administration.
Saxe, G., Ellis, B., Folger, J., Hansen, S., & Sorkin, B. (2017). Comprehensive care for traumatized children. Psychiatric Annals, 35(5), 443–448.
Schubert, C. (2018). Culture and trauma: Cultural factors in mental health, psychotherapy and help seeking. Finland: Tampera University Press.
Serrata, J., Rodriguez, R., Castro, J., & Hernandez-Martinez, M. (2019). Well being of Latina survivors of intimate partner violence and sexual assault receiving trauma-informed and culturally specific services. Journal of Family Violence, 24(2), 145–156.
Siegel, D. (1999). The developing mind. New York: Guilford.
Simmonds, L. (2013). Lost in transition? The changing face of victim support. International Journal of Victimology, 19, 201–217.
Soloman, A. (2001). Noonday demon. New York: Simon & Schuster.
Strand, R. (2012). Investigating sexual assault: How the army is using training to promote culture change. Soldiers, 3, 12–17.
Sue, D. W., Sue, D., Neville, H., & Smith, L. (2019). Counseling the culturally diverse: Theory and practice (7th ed.). New York: Wiley.
Sullivan, C. (2018). Understanding how domestic violence support services promote survivor well being: A conceptual model. Journal of Family Violence, 33(2), 123–131.
Ullman, S. E. (2000). Psychometric characteristics of the social reactions questionnaire: A measure of reactions to sexual assault victims. Psychology of Women Quarterly, 24(3), 257–271.
Ullman, S. E. (2010). Talking about sexual assault: Society’s response to survivors. Washington, DC: American Psychological Association.
Unick, G. J., Bassuk, E. L., Richard, M. K., & Paquette, K. (2019). Organizational trauma informed care: Associations with individual and agency factors. Psychological Services, 16(1), 134–142.
Voith, L., Logan-Greene, P., Strodthoft, T., & Bender, A. (2018). A paradigm shift in batterer interven tion programming: A need to address childhood trauma (pp. 1–15). Trauma: Violence & Abuse.
Westmarland, N., & Alderson, S. (2013). The health, mental health and well-being benefits of rape crisis counseling. Journal of Interpersonal Violence, 28(17), 3265–3282.
Wilson, J. M., Fauci, J. E., & Goodman, L. A. (2015). Bringing trauma informed practice to domestic violence programs: A qualitative analysis of current approaches. American Journal of Orthopsychiatry, 85(6), 586–599.
Zarse, E., Neff, M., Yoder, R., Hulvershore, L., Chambers, J., & Chambers, A. (2019). The adverse childhood experiences questionnaire: Two decades of research on childhood trauma as a primary cause of adult mental illness, addiction and medical diseases. Cogent Medicine, 6(1), 128–147.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Section Editor information
Rights and permissions
Copyright information
© 2022 Springer Nature Switzerland AG
About this entry
Cite this entry
Rich, K., Garza, M.R. (2022). Trauma-Informed Systems of Care. In: Geffner, R., White, J.W., Hamberger, L.K., Rosenbaum, A., Vaughan-Eden, V., Vieth, V.I. (eds) Handbook of Interpersonal Violence and Abuse Across the Lifespan. Springer, Cham. https://doi.org/10.1007/978-3-319-89999-2_293
Download citation
DOI: https://doi.org/10.1007/978-3-319-89999-2_293
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-89998-5
Online ISBN: 978-3-319-89999-2
eBook Packages: Behavioral Science and PsychologyReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences