Skip to main content

Economic Growth, Management, and Smart Power

  • Chapter
  • First Online:
Redefining Management

Abstract

In order for society to increase its standard of living, there needs to be economic growth, and a key component of economic growth is the quality of the managers in the firms of the particular society. Effective managers increase the chances that firms will prosper and the economy of a country will grow. The question then becomes what skills and practices promote high-quality managers. Many answers have been proposed. In this chapter, we review a few theories and argue that a promising theory is smart power management, where the manager seeks to combine hard power techniques of rewards and punishment with soft power techniques such as integrating workers into the decision-making process of the firm. We then attempt to identify whether the principles of smart power management are embodied in three management theories and practices: lean management, Nicholas Bloom’s management theory, and Amazon’s management practices. All three examples share some elements of the idea of smart power management, but they tend to move more toward the idea of hard power management. These examples highlight the difficulty for managers to find the appropriate mix between hard and soft power, but we believe that if the goal can be attained, then firms will be successful and contribute to economic growth.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 119.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Anders, G. (2012, April 4). Jeff Bezos’ top 10 leadership lessons. Forbes. https://www.forbes.com/sites/georgeanders/2012/04/04/bezos-tips/#13c31d8a2fce. Accessed July 2017.

  • Anderson-Connolly, R., Grunberg, L., Greenberg, E. S., & Moore, S. (2002). Is lean mean? Workplace transformation and employee well-being. Work, employment and society, 16, 389–413.

    Article  Google Scholar 

  • Arnheiter, E. D., & Maleyeff, J. (2005). Research and concepts: The integration of lean management and Six sigma. The TQM Magazine, 17, 5–18.

    Article  Google Scholar 

  • Bekken, J. (1997/1998). Feeding the dinosaurs: Economic concentration in the retail book industry. Publishing Research Quarterly, 13, 3–26.

    Article  Google Scholar 

  • Blake, A. M., & Moseley, J. L. (2011). Frederick Winslow Taylor: One hundred years of managerial insight. International Journal of Management, 28, 346–353.

    Google Scholar 

  • Bloom, N., Eifert, B., Mahajan, A., McKenzie, D., & Roberts, J. (2013). Does management matter? Evidence from India. Quarterly Journal of Economics, 128, 1–51.

    Article  Google Scholar 

  • Bloom, N., & Van Reenen, J. (2007). Measuring and explaining management practices across firms and countries. Quarterly Journal of Economics, 122, 1351–1408.

    Article  Google Scholar 

  • Bloom, N., & Van Reenen, J. (2010). Why do management practices differ across firms and countries? Journal of Economic Perspectives, 24, 203–224.

    Article  Google Scholar 

  • Bloom, N., Sadun, R., & Van Reenen, J. (2012). American do IT better: US multinationals and the productivity miracle. American Economic Review, 102, 167–201.

    Article  Google Scholar 

  • Bloom, N. Sadun, R., & Van Reenen, J. (2016, June). Management as a technology? NBER Working Paper Series, 22327.

    Google Scholar 

  • Bloom, N. Sadun, R., & Van Reenen, J. (2017). World management survey. http://worldmanagementsurvey.org. Accessed July 2017.

  • Bolt, J., & Van Zanden, J. L. (2014). The Maddison Project: collaborative research on historical national accounts. The Economic History Review, 67, 627–651.

    Google Scholar 

  • Brandt, R. L. (2011, October 15). Birth of a salesman. The Wall Street Journal, Eastern edition, C1.

    Google Scholar 

  • Bryson, A., & MacKerron, G. (2017). Are you happy while you work? The Economic Journal, 127, 106–125.

    Article  Google Scholar 

  • Chandler, A. D., Jr. (1977). The Visible Hand: The managerial revolution in American business. Cambridge, MA: The Belknap Press of Harvard University Press.

    Google Scholar 

  • Chandler, A. D., Jr. (1994). Scale and scope: The dynamics of industrial capitalism. Cambridge, MA: The Belknap Press of Harvard University Press.

    Google Scholar 

  • Coutu, D. (2008, November). Smart power. Harvard Business Review, 86, 55–59.

    Google Scholar 

  • Driel, H. V., & Dolfsma, W. (2009). Path dependence, initial conditions and routines in organizations: The Toyota production system re-examined. Journal of Organizational Change Management, 22, 49–72.

    Article  Google Scholar 

  • Drucker, P. F. (1974). Management: Tasks, responsibilities and practices. New York, NY: Harper and Row.

    Google Scholar 

  • Economist. (1999, December 31). The road to riches, 10–12.

    Google Scholar 

  • Economist. (2005, January 29). The car company in front – Toyota, 65–67.

    Google Scholar 

  • Economist. (2009, December 10). Struggling giants: Toyota slips up, 11

    Google Scholar 

  • Economist, (2010a, February 13). Toyota: Accelerating into trouble, 14,15.

    Google Scholar 

  • Economist. (2010b, February 22). Bring back the metal-bashers. http://www.economist.com/node/15560827 (Accessed 18 July 2017).

  • Economist. (2010c, April 15). Special report innovation in emerging markets: New masters of management, 15,16.

    Google Scholar 

  • Economist. (2014, June 14). Amazon: Relentless.com. https://www.economist.com/news/briefing/21604559-20-amazon-bulking-up-it-notyetslowing-down-relentlesscom. Accessed July 2017.

  • Economist. (2015, September 12). Digital Taylorism: A modern version of “scientific management” threatens to dehumanise the workplace, 63.

    Google Scholar 

  • Economist. (2016, December 17). Schumpeter: Out with the old, 59.

    Google Scholar 

  • French, J. R. P., Jr. & Raven, B. (1960). The Basis of Social Power. In D. Cartwright & A. F. Zander (Eds.), Group dynamic: Research and theory (pp. 607–613). New York, NY: Harper and Row.

    Google Scholar 

  • Gandel, S. (2016, February 4). These are the 10 most valuable companies in the Fortune 500. Fortune. http://fortune.com/2016/02/04/most-valuable-companies-fortune-500-apple/. Accessed July 2017.

  • Holusha, J. (1993, December 21). W. Edwards Deming, expert on business management, dies at 93. New York Times, Late edition (East Coast), B7.

    Google Scholar 

  • Hough, J. R., & White, M. A. (2001). Using stories to create change: The object lessons of Frederick Taylor’s “pig-tale”. Journal of Management, 27, 585–601.

    Google Scholar 

  • Kantor, J., & Streitfeld, D. (2015, August 15). Inside Amazon: Wrestling big ideas in a bruising workplace. New York Times, New York edition, A1.

    Google Scholar 

  • Kiechel, W. (2012, November). The management century. Harvard Business Review, 90, 62–75.

    PubMed  Google Scholar 

  • Klotz, F. (2016). Monitor, measure, incentive: Is management as simple as that? MIT Sloan Management Review, 57.4, Reprint #57430. mitsmr.com/1qFtwMG.

  • Landes, D. (1969). The unbound Prometheus: Technological change and industrial development in Western Europe from 1750 to the present. Cambridge, UK: Cambridge University Press.

    Google Scholar 

  • Mac, R. (2015, August 17). Jeff Bezos: Anyone working at a company described in New York Times Story would be ‘Crazy To Stay’. Forbes. https://www.forbes.com/sites/ryanmac/2015/08/17/jeff-bezos-amazon-letter-to-employees-crazy/#657be175228e. Accessed July 2017.

  • McGregor, D. (1960). The human side of enterprise. New York, NY: McGraw-Hill.

    Google Scholar 

  • New York Times. (1915, March 22). F. W. Taylor, expert in efficiency, dies.

    Google Scholar 

  • New York Times. (2015, August 18). Depiction of Amazon stirs a debate about work culture. https://www.nytimes.com/2015/08/19/technology/amazon-workplace-reactions-comments.html. Accessed July 2017.

  • Nye, J. (1990). Soft power. Foreign Policy, (80), 153–171.

    Google Scholar 

  • Nye, J. (2004). Soft power: The means to success in world politics. New York, NY: Public Affairs.

    Google Scholar 

  • Oosterwal, D. P. (2010). The lean machine: How Harley-Davidson drove top-line growth and profitability with revolutionary lean product development. New York, NY: AMACON.

    Google Scholar 

  • Packer, G. (2014, February 17 & 24). Cheap words. The New Yorker. http://www.newyorker.com/magazine/2014/02/17/cheap-words. Accessed July 2017.

  • Patrick, J. (2012, September 24). Small business lessons from Harley-Davidsons's turnaround. New York Times. https://boss.blogs.nytimes.com/2012/09/24/small-business-lessons-from-harley-davidsons-turnaround/. Accessed July 2017.

  • Raven, B. H. (1965). Social influence and power. In I. D. Steiner & M. Fishbein (Eds.), Current studies in social psychology (pp. 371–382). New York, NY: Holt, Rinehart, Winston.

    Google Scholar 

  • Tabuchi, H. (2013, September 17). Eiji Toyoda, promoter of the Toyota Way and engineer of its growth, dies at 100. New York Times, B17 New York edition.

    Google Scholar 

  • Taylor, F. W. (1919, first published 1911). The principles of scientific management. New York, NY: Harper & Brothers Publishers.

    Google Scholar 

  • Toyota. (2017). http://www.toyota-global.com/company/history_of_toyota/75years/data/automotive_business/production/production/japan/production_volume/index.html. Accessed July 2017.

  • Vlasic, B., & Apuzzo, M. (2014, March 19). Toyota is fined $1.2 billion for concealing safety defects. New York Times, B1 New York edition.

    Google Scholar 

  • Will, G. F. (1997, June 15). A faster mousetrap. New York Times Book Review, 8–10.

    Google Scholar 

  • Wingfield, N. (2017, May 1). Amazon finds a fit in apparel. New York Times, B1 New York edition.

    Google Scholar 

  • Womack, J. P., Jones, D. T., & Roos, D. (2007). The machine that changed the world. New York, NY: Free Press.

    Google Scholar 

  • Wrege, C. D., & Perroni, A. G. (1974). Taylor's pig-tale: A historical analysis of Frederick W. Taylor's pig-iron experiments. Academy of Management Journal, 17, 6–27.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Andrew J. Schein .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Schein, A.J. (2017). Economic Growth, Management, and Smart Power. In: Muhlbauer, V., Harry, W. (eds) Redefining Management. Springer, Cham. https://doi.org/10.1007/978-3-319-69209-8_4

Download citation

Publish with us

Policies and ethics