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A Quantitative Study of the Link Between Business Process Management and Digital Innovation

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Business Process Management Forum (BPM 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 297))

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Abstract

The current digital era is characterized by increasing globalization and a fast evolution in new technologies (e.g. social media, mobile, cloud, big data analytics, Internet of Things and smart devices). Since organizations are exponentially challenged to achieve business results more effectively and efficiently, topics such as process performance and the constant search for optimizations and transformations are key. Business Process Management (BPM) and digital innovation are both ways for organizations to constantly improve, change and excel. Nonetheless, more research is needed on the intersection between these two approaches. While current literature acknowledges a link between BPM and digital innovation, this study digs deeper into the digital innovation strategies that organizations apply to incorporate technological transformations into their business processes. Based on our survey findings, we open the discussion about the strength of the assumed relationship between BPM and digital innovation, and which implications can be drawn.

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Author information

Authors and Affiliations

  1. Department of Business Informatics and Operations Management, Faculty of Economics and Business Administration, Ghent University, Tweekerkenstraat 2, 9000, Ghent, Belgium

    Amy Van Looy

Authors
  1. Amy Van Looy
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Corresponding author

Correspondence to Amy Van Looy .

Editor information

Editors and Affiliations

  1. Department of Computer Science, Universitat Politècnica de Catalunya, Barcelona, Spain

    Josep Carmona

  2. Paderborn University, Paderborn, Germany

    Gregor Engels

  3. Pennsylvania State University, University Park, Pennsylvania, USA

    Akhil Kumar

Appendix A: The Profile of Organizations and Respondents

Appendix A: The Profile of Organizations and Respondents

(See Tables 8, 9 and 10).

Table 8. The distribution of our sample for organization sector, using NACE codes (N = 131).
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Table 9. The distribution of our sample for organization size (N = 131).
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Table 10. The distribution of our sample for respondent’s seniority (N = 131).
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Van Looy, A. (2017). A Quantitative Study of the Link Between Business Process Management and Digital Innovation. In: Carmona, J., Engels, G., Kumar, A. (eds) Business Process Management Forum. BPM 2017. Lecture Notes in Business Information Processing, vol 297. Springer, Cham. https://doi.org/10.1007/978-3-319-65015-9_11

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