Skip to main content

The Strange Absence of Abstraction Levels in Designing HCI

  • Conference paper
  • First Online:
Group Decision and Negotiation. A Socio-Technical Perspective (GDN 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 293))

Included in the following conference series:

Abstract

People process and communicate information at multiple levels of abstraction when reading, talking, solving problems, designing and interacting with computers. For example, in reading an article, actors may focus on a letter, a word, a clause, a sentence or a paragraph. At any moment, they focus on a particular level of abstraction, do something, and, under certain conditions, move back and forth to other levels until the actors achieve their goal. Not moving between levels of abstraction when necessary, decreases performance. It follows that human-computer interaction should be designed accordingly, yet there is hardly any explicit mention of abstraction levels in studies or guidelines of designing HCI. In this talk, I propose a method for incorporating abstraction levels in the design of HCI as a critical dimension of designing adaptive HCI. The talk demonstrates the ideas with examples of HCI for supporting online reading and group problem solving.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Annett, J.: Feedback and human behaviour: The effects of knowledge of results, incentives and reinforcement on learning and performance (1969)

    Google Scholar 

  • Billsus, D., Brunk, C.A., Evans, C., Gladish, B., Pazzani, M.: Adaptive interfaces for ubiquitous web access. Commun. ACM 45(5), 34–38 (2002)

    Article  Google Scholar 

  • Christoff, K., Keramatian, K., Gordon, A.M., Smith, R., Mädler, B.: Prefrontal organization of cognitive control according to levels of abstraction. Brain Res. 1286, 94–105 (2009)

    Article  Google Scholar 

  • Djamasbi, S., Siegel, M., Tullis, T.: Visual hierarchy and viewing behavior: an eye tracking study. In: Jacko, Julie A. (ed.) HCI 2011. LNCS, vol. 6761, pp. 331–340. Springer, Heidelberg (2011). doi:10.1007/978-3-642-21602-2_36

    Chapter  Google Scholar 

  • Feigh, K.M., Dorneich, M.C., Hayes, C.C.: Toward a characterization of adaptive systems a framework for researchers and system designers. Hum. Factors J. Hum. Factors Ergon. Soc. 54(6), 1008–1024 (2012)

    Article  Google Scholar 

  • Hammond, K.R., McClelland, G.H., Mumpower, J.: Human Judgment and Decision Making: Theories, Methods, and Procedures. Praeger Publishers, New York (1980)

    Google Scholar 

  • Ilgen, D.R., Fisher, C.D., Taylor, M.S.: Consequences of individual feedback on behavior in organizations. J. Appl. Psychol. 64(4), 349 (1979)

    Article  Google Scholar 

  • Kennedy, M., Te’eni, D., Treleavan, J.: Impacts of decision task, data and display on strategies for extracting information. Int. J. Hum. Comput. Stud. 48, 159–180 (1998)

    Google Scholar 

  • Louis, M.R., Sutton, R.I.: Switching cognitive gears: from habits of mind to active thinking. Hum. Relat. 44(1), 55–76 (1991)

    Article  Google Scholar 

  • Rasmussen, J.: Information processing and human-machine interaction. An approach to cognitive engineering (1986)

    Google Scholar 

  • Rittgen, P.: Negotiating models. In: Proceedings of the 19th International Conference on Advanced Information Systems Engineering, pp. 561–573. Springer, June 2007

    Google Scholar 

  • Ronen, H., Te’eni, D.: The impact of HCI design on health behavior: the case for visual, interactive, personalized (VIP) feedback. In: ICIS 2013, Milan, 16–18 December, 2013 (2013)

    Google Scholar 

  • Sengupta, K., Te’eni, D.: Cognitive feedback in GDSS: improving control and convergence. MIS Q., 87–113 (1993)

    Google Scholar 

  • Srinivasan, A., Te’eni, D.: Modeling as constrained problem solving: An empirical study of the data modeling process. Manage. Sci. 41(3), 419–434 (1995)

    Article  Google Scholar 

  • Sterman, J.D.: Modeling managerial behavior: misperceptions of feedback in a dynamic decision making experiment. Manage. Sci. 35(3), 321–339 (1989)

    Article  Google Scholar 

  • Sun, H.: Understanding user revisions when using information system features: adaptive system use and triggers. MIS Q. 36(2), 453–478 (2012)

    Google Scholar 

  • Te’eni, D.: Analysis and design of process feedback in information systems: Old and new wine in new bottles. Account. Manag. Inform. Technol. 2(1), 1–18 (1992)

    Article  Google Scholar 

  • Te’eni, D.: Designs that fit: an overview of fit conceptualizations in HCI. In: Zhang, P., Galletta, D. (eds.) Human-Computer Interaction and Management Information Systems: Foundations, pp. 205–221. M.E. Sharpe, Armonk (2006)

    Google Scholar 

  • Te’eni, D., Sani-Kuperberg, Z.: Levels of abstraction in designs of human–computer interaction: the case of e-mail. Comput. Hum. Behav. 21(5), 817–830 (2005)

    Article  Google Scholar 

  • Timpf, S., Volta, G.S., Pollock, D.W., Egenhofer, M.J.: A conceptual model of wayfinding using multiple levels of abstraction. In: Frank, A.U., Campari, I., Formentini, U. (eds.) GIS 1992. LNCS, vol. 639, pp. 348–367. Springer, Heidelberg (1992). doi:10.1007/3-540-55966-3_21

    Chapter  Google Scholar 

  • Vallacher, R.R., Wegner, D.M.: What do people think they’re doing? Action identification and human behavior. Psychol. Rev. 94(1), 3 (1987)

    Article  Google Scholar 

  • Vessey, I., Galletta, D.: Cognitive fit: an empirical study of information acquisition. Inform. Syst. Res. 2(1), 63–84 (1991)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Dov Te’eni .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing AG

About this paper

Cite this paper

Te’eni, D. (2017). The Strange Absence of Abstraction Levels in Designing HCI. In: Schoop, M., Kilgour, D. (eds) Group Decision and Negotiation. A Socio-Technical Perspective. GDN 2017. Lecture Notes in Business Information Processing, vol 293. Springer, Cham. https://doi.org/10.1007/978-3-319-63546-0_2

Download citation

Publish with us

Policies and ethics