Abstract
In the queueing theory, it is assumed that requirement arrivals correspond to the Poisson process and the service time has the exponential distribution. Using these assumptions, the behaviour of the queueing system can be described by means of the Markov chains and it is possible to derive characteristics of the system. In the paper, these theoretical approaches are presented and focused on systems with several service lines and the FIFO queue when the number of requirements exceeds the number of lines. Finally, it is also shown how to compute the characteristics in a situation when these assumptions are not satisfied.
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Šeda, M., Šedová, J., Horký, M. (2017). Models and Simulations of Queueing Systems. In: Matoušek, R. (eds) Recent Advances in Soft Computing. ICSC-MENDEL 2016. Advances in Intelligent Systems and Computing, vol 576. Springer, Cham. https://doi.org/10.1007/978-3-319-58088-3_2
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DOI: https://doi.org/10.1007/978-3-319-58088-3_2
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Online ISBN: 978-3-319-58088-3
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