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People Management in Volunteer Organizations and Charities

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HRM in Mission Driven Organizations

Abstract

This chapter focuses on HRM in Volunteer Organizations and Charities, which are often referred to as non-governmental organizations (NGOs). The context of non-governmental organizations and the specifics with regard to governance and leadership are explained, followed by a comparison of the key characteristics of paid staff versus volunteers. The remainder of the chapter discusses HRM practices that non-governmental organizations can employ in the management of the volunteering part of their workforce.

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Authors and Affiliations

  1. Chair of Organisation and Human Resource Management, ESCP Europe Wirtschaftshochschule Berlin, Heubnerweg 8-10, 14059, Berlin, Germany

    Kerstin Alfes

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  1. Kerstin Alfes
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Correspondence to Kerstin Alfes .

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Editors and Affiliations

  1. Henley Business School, University of Reading, Reading, United Kingdom

    Chris Brewster

  2. ESSEC Business School , Paris, France

    Jean-Luc Cerdin

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Alfes, K. (2018). People Management in Volunteer Organizations and Charities. In: Brewster, C., Cerdin, JL. (eds) HRM in Mission Driven Organizations. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-57583-4_3

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