Abstract
There is a recent and growing literature on the consequences of the ongoing technological transformation on skills. Most of the time it views technological progress as an exogenous shock that impacts the relative demands for labor with different skills. This chapter takes as a starting point that the technological transformation is the results of organizational choices. Hence it reviews a literature relating to what is going on upstream rather than downstream in the innovation process. In particular, it addresses how organizations take advantage of new technological opportunities to reform their designs, how they create work environments that favor innovative work behavior, and why employees engage their resources by participating to innovation.
References
Acemoglu D, Autor D (2011) Skills, tasks and technologies: implications for employment and earnings. In: Card D, Ashenfelter O (eds) Handbook of labor economics. Elsevier, San Diego/Amsterdam, pp 1043–1171
Acemoglu D, Gancia G, Zilibotti F (2012) Competing engines of growth: innovation and standardization. J Econ Theory 147(2):570–601
Adler PS, Borys B (1996) Two types of bureaucracy: enabling and coercive. Adm Sci Q 41(1):61–89
Adler PS, Chen CX (2011) Combining creativity and control: understanding individual motivation in large-scale collaborative creativity. Acc Organ Soc 36(2):63–85
Adler PS, Benner M, Brunner DJ, MacDuffie JP, Osono E, Staats BR et al (2009) Perspectives on the productivity dilemma. J Oper Manag 27(2):99–113
Alasoini T (2011) Workplace development as part of broad-based innovation policy: exploiting and exploring three types of knowledge. Nord J Work Life Stud 1(1):23–43
Anand N, Daft RL (2007) What is the right organization design? Organ Dyn 36(2):320–344
Archibugi D, Filippetti A, Frenz M (2013) Economic crisis and innovation: is destruction prevailing over accumulation? Res Policy 42(2):303–314
Bartelsman E, van Leeuwen G, Polder M (2017) CDM using a cross-country micro moments database. Econ Innov New Technol 26(1–2):168–182
Benner MJ, Tushman ML (2003) Exploitation, exploration, and process management: the productivity dilemma revisited. Acad Manag Rev 28(2):238–256
Benner MJ, Tushman ML (2015) Reflections on the 2013 decade award-exploitation, exploration, and process management: the productivity dilemma revisited ten years later. Acad Manag Rev 40(4):497–514
Bisel RS (2009) On a growing dualism in organizational discourse research. Manag Commun Q 22(4):614–638
Bisello M, Peruffo E, Fernández-Macías E, Rinaldi R (2019) How computerisation is transforming jobs: evidence from the Eurofound’s European Working Conditions Survey. JRC working papers series on Labour, Education and Technology. N°2019/2. https://www.econstor.eu/bitstream/10419/202319/1/jrc-wplet201902.pdf
Bloom N, Garicano L, Sadun R, Van Reenen J (2014) The distinct effects of information technology and communication technology on firm organization. Manag Sci 60(12):2859–2885
Bodrožić Z, Adler PS (2018) The evolution of management models: a neo-Schumpeterian theory. Adm Sci Q 63(1):85–129
Bolin M, Härenstam A (2008) An empirical study of bureaucratic and post-bureaucratic characteristics in 90 workplaces. Econ Ind Democr 29(4):541–564
Bordia P, Hobman E, Jones E, Gallois C, Callan VJ (2004) Uncertainty during organizational change: types, consequences, and management strategies. J Bus Psychol 18(4):507–532
Bos-Nehles A, Renkema M, Janssen M (2017) HRM and innovative work behaviour: a systematic literature review. Pers Rev 48(7):1228–1253
Boxall P, Macky K (2009) Research and theory on high performance work systems: progressing the high-involvement stream. Hum Resour Manag J 19(1):3–23
Bresnahan TF, Brynjolfsson E, Hitt LM (2002) Information technology, workplace organization, and the demand for skilled labor: firm-level evidence. Q J Econ 117(1):339–376
Brunsson N, Jacobsson B (2000) A world of standards. Oxford University Press
Brynjolfsson E, McElheran K (2016) The rapid adoption of data-driven decision-making. Am Econ Rev 106(5):133–139
Brynjolfsson E, Milgrom P (2013) Complementarity in organizations. In: Gibbons R, Roberts J (eds) The handbook of organizational economics. Princeton University Press, pp 11–55
Bryson A, Barth E, Dale-Olsen H (2013) The effects of organizational change on worker well-being and the moderating role of trade unions. Ind Labor Relat Rev 66(4):989–1011
Caroli E, Van Reenen J (2001) Skill-biased organizational change? Evidence from a panel of British and French establishments. Q J Econ 116(4):1449–1492
Corrado C, Haskel J, Jona-Lasinio C (2017) Knowledge spillovers, ICT and productivity growth. Oxf Bull Econ Stat 79(4):592–618
Crépon B, Duguet E, Mairesse J (1998) Research, innovation and productivity: an econometric analysis at the firm level. Econ Innov New Technol 7(2):115–158
Davila A (2000) An empirical study on the drivers of management control systems’ design in new product development. Acc Organ Soc 25(4/5):383–409
Davila A, Foster G, Li M (2009) Reasons for management control systems adoption: insights from product development systems choice by early-stage entrepreneurial companies. Acc Organ Soc 34(3–4):322–347
Donnelly R (2011) The organization of working time in the knowledge economy: an insight into the working time patterns of consultants in the UK and the USA. Br J Ind Relat 49:93–114
Dughera S (2020) Skills, preferences and rights: evolutionary complementarities in labour organisation. J Evol Econ 30(3):843–866
Duguet E, Greenan N (1997) Le biais technologique: une analyse économétrique sur données individuelles. Rev Econ 48(5):1061–1089
Farjoun M (2010) Beyond dualism: stability and change as a duality. Acad Manag Rev 35(2):202–225
Gal P, Nicoletti G, von Rüden C, Sorbe S, Renault T (2019) Digitalization and productivity: in search of the holy grail-firm-level empirical evidence from European countries. Int Product Monit 37:39–71
Garicano L (2000) Hierarchies and the Organization of Knowledge in production. J Polit Econ 108(5):874–904
Gibson CB, Birkinshaw J (2004) The antecedents, consequences, and mediating role of organizational ambidexterity. Acad Manag J 47(2):209–226
Gillet I, Greenan N, Le Gall R (2015) Uncovering the hidden cost of electronic monitoring in a field experiment: performance and quality of working life in an outsourced call Centre. Paper presented at the 64th AFSE conference, Center for Research in Economics and Management, Rennes, 22–24 June 2015
Gilson LL, Mathieu JE, Shalley CE, Rudy TM (2005) Creativity and standardization: complementary or conflicting drivers of team effectiveness? Acad Manag J 48(3):521–531
Godard J (2004) A critical assessment of the high-performance paradigm. Br J Ind Relat 42(2):349–378
Goos M, Manning A, Salomons A (2009) Job polarization in Europe. Am Econ Rev 99(2):58–63
Grabner I, Speckbacher G (2016) The cost of creativity: a control perspective. Acc Organ Soc 48:31–42
Green F (2012) Employee involvement, technology and evolution in job skills: a task-based analysis. Ind Labor Relat Rev 65(1):36–67
Green F, Mostafa T, Parent-Thirion A, Vermeylen G, Van Houten G, Biletta I, Lyly-Yrjanainen M (2013) Is job quality becoming more unequal? Ind Labor Relat Rev 66(4):753–784
Green F, Felstead A, Gallie D, Henseke G (2016) Skills and work organization in Britain: a quarter century of change. J Labour Market Res 49:121–132
Greenan N (2003) Organisational change, technology, employment and skills: an empirical study of French manufacturing. Camb J Econ 27(2):287–316
Greenan N, Lorenz E (2010) Innovative workplaces: making better use of skills within organizations. OECD Publishing
Greenan N, Kalugina E, Walkowiak E (2014) Has the quality of working life improved in the EU-15 between 1995 and 2005? Ind Corp Chang 23(2):399–428
Han J, Sun JM, Wang HL (2020) Do high performance work systems generate negative effects? How and when? Hum Resour Manag Rev 30(2). https://doi.org/10.1016/j.hrmr.2019.100699
Holm JR, Lorenz E (2015) Has “Discretionary learning” declined during the Lisbon Agenda? A cross-sectional and longitudinal study of work organization in European nations. Ind Corp Chang 24(6):1179–1214
Janssen O, Van de Vliert E, West M (2004) The bright and dark sides of individual and group innovation: a special issue introduction. J Organ Behav 25:129–145
Karasek R (1979) Job demands, job decision latitude, and mental strain: implications for job redesign. Adm Sci Q 24(2):285–308
Karasek R (2008) Low social control and physiological deregulation-the stress-disequilibrium theory, towards a new demand-control model. Scand J Work Environ Health 34(6):117
Katz LF, Krueger AB (2019) The rise and nature of alternative work arrangements in the United States, 1995–2015. Ind Labor Relat Rev 72(2):382–416
Kay NM, Leih S, Teece DJ (2018) The role of emergence in dynamic capabilities: a restatement of the framework and some possibilities for future research. Ind Corp Chang 27(4):623–638
Kraan KO, Dhondt S, Houtman IL, Batenburg R, Kompier MA, Taris TW (2014) Computers and types of control in relation to work stress and learning. Behav Inform Technol 33(10):1013–1026
Lam A (2000) Tacit knowledge, organizational learning and societal institutions: an integrated framework. Organ Stud 21(3):487–513
Lam A (2010) Innovative organizations; structure, learning and adaptation. Innovative perspectives of the 21st century in: innovation: perspectives for the 21st century. BBVA, Spain, Madrid, pp 163–175
Laursen K, Foss N (2003) New human resource management practices, complementarities and the impact in innovation performance. Camb J Econ 27(2):243–263
Leiponen A (2005) Skills and innovation. Int J Ind Organ 23(5–6):303–323
Malone TW (2004) The future of work: how the new order of business will shape your organization, your management style and your life. Harvard Business School Press, Boston
March JG (1962) The business firm as a political coalition. J Polit 24(4):662–678
Marengo L (2020) Organizational politics and complexity: coase vs. arrow, March, and Simon. Ind Corp Chang 9(1):95–104
Mazmanian M, Orlikowski WJ, Yates J (2013) The autonomy paradox: the implications of mobile email devices for knowledge professionals. Organ Sci 24(5):1337–1357
McAfee A, Brynjolfsson E, Davenport TH, Patil DJ, Barton D (2012) Big data: the management revolution. Harv Bus Rev 90(10):60–68
Milgrom P, Roberts J (1990) The economics of modern manufacturing: technology, strategy, and organization. Am Econ Rev:511–528
Mintzberg H (1979) The structuring of organization a synthesis of the research. Prentice-Hall, Englewood Cliffs
Nadkarni S, Prügl R (2020) Digital transformation: a review, synthesis and opportunities for future research. Manag Rev Q:1–109
Napier NP, Mathiassen L, Robey D (2011) Building contextual ambidexterity in a software company to improve firm-level coordination. Eur J Inf Syst 20(6):674–690
Nelson RR, Winter SG (1982) An evolutionary theory of economic change. Belknap Press of Harvard University Press, Cambridge, MA/London
Nonaka I, Von Krogh G (2009) Perspective-tacit knowledge and knowledge conversion: controversy and advancement in organizational knowledge creation theory. Organ Sci 20(3):635–652
Nonaka L, Takeuchi H, Umemoto K (1996) A theory of organizational knowledge creation. Int J Technol Manag 11(7–8):833–845
Parker SK (2014) Beyond motivation: job and work design for development, health, ambidexterity, and more. Annu Rev Psychol 65:661–691
Perez C (2002) Technological revolutions and financial capital: the dynamics of bubbles and Golden ages. Edward Elgar, Cheltenham
Perez C (2010) Technological revolutions and techno-economic paradigms. Camb J Econ 34(1):185–202
Piva M, Vivarelli M (2009) The role of skills as a major driver of corporate R&D. Int J Manpow 30:835–852
Polder M, Van Leeuwen G, Mohnen P, Raymond W (2010) Product, process and organizational innovation: drivers, complementarity and productivity effects UNI-MERIT Working Paper Series, 2010-035. United Nations University and MERIT, Maastricht. https://mpra.ub.uni-muenchen.de/23719/1/MPRA_paper_23719.pdf
Putnam LL, Fairhurst GT, Banghart S (2016) Contradictions, dialectics, and paradoxes in organizations: a constitutive approach. Acad Manag Ann 10(1):65–171
Rajan RG, Wulf J (2006) The flattening firm: evidence from panel data on the changing nature of corporate hierarchies. Rev Econ Stat 88(4):759–773
Salin D (2003) Ways of explaining workplace bullying: a review of enabling, motivating and precipitating structures and processes in the work environment. Hum Relat 56(10):1213–1232
Sebastian I, Ross J, Beath C, Mocker M, Moloney K, Fondstad N (2017) How big old companies navigate digital transformation. MIS Q 11(3):369–386
Sewell G, Barker JR (2006) Coercion versus care: using irony to make sense of organizational surveillance. Acad Manag Rev 31(4):934–961
Singh R, Baird A, Mathiassen L (2020) Ambidextrous governance of IT-enabled services: a pragmatic approach. Inf Organ 30(4):100325
Spreitzer GM, Cameron L, Garrett L (2017) Alternative work arrangements: two images of the new world of work. Annu Rev Organ Psych Organ Behav 4:473–499
Stouten J, Rousseau DM, De Cremer D (2018) Successful organizational change: integrating the management practice and scholarly literatures. Acad Manag Ann 12(2):752–788
Svahn F, Mathiassen L, Lindgren R (2017) Embracing digital innovation in incumbent firms: how Volvo cars managed competing concerns. MIS Q 41(1):239–253
Vial G (2019) Understanding digital transformation: a review and a research agenda. J Strateg Inf Syst 28(2):118–144
Vinekar V, Slinkman CW, Nerur S (2006) Can agile and traditional systems development approaches coexist? An ambidextrous view. Inf Syst Manag 23(3):31–42
Walgrave B, Romme AGL, van Oorschot KE, Langerak F (2017) Managerial attention to exploitation versus exploration: toward a dynamic perspective on ambidexterity. Ind Corp Chang 26(6):1145–1160
Wood AJ, Graham M, Lehdonvirta V, Hjorth I (2019) Good gig, bad gig: autonomy and algorithmic control in the global gig economy. Work Employ Soc 33(1):56–75
Wulf J (2012) The flattened firm: not as advertised. Calif Manag Rev 55(1):5–23
Yoo Y, Boland RJ Jr, Lyytinen K, Majchrzak A (2012) Organizing for innovation in the digitized world. Organ Sci 23(5):1398–1408
Acknowledgments
Responsible Section Editor: Marco Vivarelli
The chapter has benefitted from valuable comments of the editors and of anonymous referees. Financial support from the OECD and the H2020 Beyond4.0 (grant number: 822296) project is gratefully noted. There is no conflict of interest.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Section Editor information
Rights and permissions
Copyright information
© 2021 Springer Nature Switzerland AG
About this entry
Cite this entry
Greenan, N., Napolitano, S. (2021). Why Do Employees Participate in Innovations? Skills and Organizational Design Issues and the Ongoing Technological Transformation. In: Zimmermann, K.F. (eds) Handbook of Labor, Human Resources and Population Economics. Springer, Cham. https://doi.org/10.1007/978-3-319-57365-6_233-1
Download citation
DOI: https://doi.org/10.1007/978-3-319-57365-6_233-1
Received:
Accepted:
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-57365-6
Online ISBN: 978-3-319-57365-6
eBook Packages: Springer Reference Economics and FinanceReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences