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Language Issues in Standard Questionnaires for Assessing Psychosocial Working Conditions: The Case of the JCQ and the ERIQ

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Psychosocial Health, Work and Language

Abstract

Widely used, standard questionnaires for assessing psychosocial working conditions (JCQ and ERIQ) may suffer from internal and external language issues, which imply variation in the interpretation of items among the users, including workers. This chapter presents various quantitative and qualitative approaches to assess to which extent both questionnaires are concerned by these languages issues. Also, the objective is to shed light on solution in order to improve the item wording so that these tools remain consistent to realize cross-comparisons and longitudinal comparisons.

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Notes

  1. 1.

    See the Introduction for a more detailed presentation (Editors’ note).

  2. 2.

    Same Editors’ note.

  3. 3.

    See Chap. 11 for an example of research care about a specific context (Editors’ note).

  4. 4.

    See Chap. 5 for an example of practioners’ mixed approach (Editors’ note).

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Choi, B., Juárez-García, A. (2017). Language Issues in Standard Questionnaires for Assessing Psychosocial Working Conditions: The Case of the JCQ and the ERIQ. In: Cassilde, S., Gilson, A. (eds) Psychosocial Health, Work and Language. Springer, Cham. https://doi.org/10.1007/978-3-319-50545-9_1

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