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Building and Developing Well-Functioning Teams—The Impact of Transformative Communication

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Transforming Communication in Leadership and Teamwork
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Abstract

In this chapter, the team as social and professional enabler for any collaborative task is in the foreground. First, the characteristics of well-functioning teams are investigated. Subsequently, we share insights on the hiring process as an essential step in building “healthy,” happy, and productive teams. Another ubiquitous task in working with a team is decision-making. In order to help mastering this complex challenge, a few vignettes of decision-making situations with or in teams will be presented, observed, and reflected upon, aiming at facilitating experiential learning. Finally, we investigate how the people-oriented agenda can be put to work in teams that excel on the task- as well as people-oriented level. Besides providing theoretical information, this chapter is rich in case examples and incentives for reflection as well as for the transfer of insights into practice.

Congruence or genuineness involves letting the other person know “where you are” emotionally. It may involve confrontation and the straightforward expression of personally owned feelingsboth negative and positive. Thus congruence is a basis for living together in a climate of realness.

Carl Rogers (1980, p. 160)

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Correspondence to Renate Motschnig or David Ryback .

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Motschnig, R., Ryback, D. (2016). Building and Developing Well-Functioning Teams—The Impact of Transformative Communication. In: Transforming Communication in Leadership and Teamwork. Springer, Cham. https://doi.org/10.1007/978-3-319-45486-3_14

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