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How to Communicate with Patients in Pain

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Pain Medicine

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Abstract

Traditionally during training, clinicians focus upon gaining pharmacological knowledge and procedural and technological skills. This often leaves trainees failing to appreciate the effects of communication on patient perceptions and experiences and the power of communication to elicit positive therapeutic patient outcomes. Effective communication skills can be taught and developed over time and have the potential to improve patient satisfaction and reduce medical error. The LAURS (Listening, Acceptance, Utilisation, Reframing and Suggestion) framework provides a structure for clinicians to communicate more effectively with patients in pain, Communication in this setting is not just an optional extra but a core clinical skill to optimize patient care.

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Author information

Authors and Affiliations

  1. Department of Women’s Anesthesia, Women’s and Children’s Hospital, 72 King William Rd, Adelaide, SA, 5006, Australia

    Cheryl S. Chooi MBBS & Allan M. Cyna FRCA, FANZCA, PhD

  2. Department of Anaesthesia and Pain Medicine, Nepean Hospital, Derby St, Kingswood, NSW, 2750, Australia

    Suyin G. M. Tan MBBS, FRCA, FANZCA, FFPMANZCA

Authors
  1. Cheryl S. Chooi MBBS
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  2. Suyin G. M. Tan MBBS, FRCA, FANZCA, FFPMANZCA
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  3. Allan M. Cyna FRCA, FANZCA, PhD
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Corresponding author

Correspondence to Allan M. Cyna FRCA, FANZCA, PhD .

Editor information

Editors and Affiliations

  1. Department of Anesthesiology Perioperative and Pain Medicine, Brigham and Women’s Hospital, Boston, Massachusetts, USA

    R. Jason Yong

  2. Department of Anesthesia and Perioperative Medicine, Brigham and Women’s Hospital/Harvard Medical School, Boston, Massachusetts, USA

    Michael Nguyen

  3. Department of Anesthesiology Perioperative and Pain Medicine, Brigham and Women’s Hospital, Boston, Massachusetts, USA

    Ehren Nelson

  4. Harvard Medical School, Brigham and Women’s Health Care Center at Chestnut Hill, Center for Perioperative Research, Sedation for Interventional Medicine, Brigham and Women’s Hospital, Boston, Massachusetts, USA

    Richard D. Urman

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© 2017 Springer International Publishing Switzerland

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Chooi, C.S., Tan, S.G.M., Cyna, A.M. (2017). How to Communicate with Patients in Pain. In: Yong, R., Nguyen, M., Nelson, E., Urman, R. (eds) Pain Medicine. Springer, Cham. https://doi.org/10.1007/978-3-319-43133-8_151

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  • DOI: https://doi.org/10.1007/978-3-319-43133-8_151

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-43131-4

  • Online ISBN: 978-3-319-43133-8

  • eBook Packages: MedicineMedicine (R0)

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