Abstract
The concept of industrial human-robot collaboration (HRC) is becoming increasingly integrated into manufacturing production lines as a means for enhancing productivity and product quality. However, developments have focused primarily on the technology and, until recently, little research has been geared to understand the key human factors (HF) that need to be considered to enable successful implementation of industrial HRC. Recent work by the authors has led to the identification of key organisational and individual level HF. The purpose of this paper is to draw together the evidence from their studies and propose a HF roadmap for the successful implementation of industrial HRC. The roadmap will have profound implications as it enables automation specialists and manufacturing system engineers to understand the key HF that need to be considered optimise the efficiency and productivity of the collaboration between humans and industrial robots.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ding, Z., Hon, B.: Constraints analysis and evaluation of manual assembly. CIRP Ann. Manuf. Technol. 62(1), 1–4 (2013)
Hägele, M., Schaaf, W., Helms, E.: Robot assistants at manual workplaces: effective co-operation and safety aspects. In: International Symposium on Robotics ISR 2002/CD-ROM, Stockholm, 7–11 October 2002
Schraft, R.D., Meyer, C., Parlitz, C., Helms, E.: Powermate—a safe and intuitive robot assistant for handling and assembly tasks. In: IEEE International Conference on Robotics and Automation, pp. 4047–4079. Barcelona (2005)
Santis, A.D., Siciliano, B., Luca, A.D., Bicchi, A.: Atlas of physical human-robot interaction. Mech Mach Theor 43(3), 253–270 (2008)
Unhelkar, V.V., Siu, H.C., Shah, J.A.: Comparative performance on human and mobile robotic assistants in collaborative fetch-and deliver tasks. In: Human Robot Interaction 2014. ACM, Bielefeld (2014)
International Organisation for Standardisation: Robots and Robotic Devices-Safety Requirements for Industrial Robots, Part 1: Robots. International Standards Organisation, Geneva (2011)
Bortot, D., Born, M., Bengler, K.: Directly or detours? How should industrial robots approach humans? In: ACM/IEEE International Conference on Human-Robot Interaction (HRI), IEEE (2013)
Papadopoulos, A.V., Bascetta, L., Ferretti, G.: Generation of human walking paths. In: International Conference on Intelligent Robots and Systems (IROS). Tokyo, Japan (2013)
Weidner, R., Kong, N., Wulfsberg, J.P.: Human hybrid robot: a new concept for supporting manual assembly tasks. Prod. Eng. Res. Dev. 7(6), 675–684 (2013)
Zhang, W.J., Van Luttervelt, C.A.: Toward a resilient manufacturing system. CIRP Ann. Manuf. Technol. 60(1), 469–472 (2011)
Walton, M., Webb, P., Poad, M.: Applying a Concept for Robot-Human Cooperation to Aerospace Equipping Processes. SAE International (2011)
Charalambous, G., Fletcher, S., Webb, P.: Identifying the key organisational human factors for introducing human-robot collaboration in industry: an exploratory study. Int. J. Adv. Manuf. Technol. 81(9–12), 2143–2155 (2015)
Charalambous, G., Fletcher, S., Webb, P.: The development of a scale to evaluate trust in industrial human-robot collaboration. Int. J. Soc. Robot. 1–17 (2015)
Parasuraman, R., Riley, V.: Humans and automation: use, misuse, disuse, abuse. Hum. Fact. 39(2), 230–253 (1997)
Freedy, A., de Visser, E., Weltman, G., Coeyman, N.: Measurement of trust in human-robot collaboration. In: Proceedings of the 2007 International Conference on Collaborative Technologies and Systems. Orlando (2007)
Chen, J.Y., Barnes, M.J.: Human-agent teaming for multirobot control: a review of human factors issues. IEEE Trans. Hum. Mach. Syst. 44(1), 13–29 (2014)
Groom, V., Nass, C.: Can robots be teammates? Benchmarks in human–robot teams. Interact. Stud. 8(3), 483–500 (2007)
Lee, J.D., See, K.A.: Trust in automation: designing for appropriate reliance. Hum. Fact. 46(1), 50–80 (2004)
Park, E., Jenkins, Q., Jiang, X.: Measuring trust of human operators in new generation rescue robots. In: Proceedings of the 7th JFPS International Symposium on Fluid Power, pp. 15–18, Toyom (2008)
de Visser, E.J., Parasuraman, R., Freedy, A., Freedy, E., Weltman, G.: A comprehensive methodology for assessing human-robot team performance for use in training and simulation. In: Proceedings of the 50th Human Factors Ergonomics Society, pp. 2639–2643, San Francisco (2006)
Phillips, E., Ososky, S., Grove, J., Jentsch, F.: From tools to teammates: toward the development of appropriate mental models for intelligent robots. In: Proceedings of the 55th Annual Meeting of the Human Factors and Ergonomics Society, pp. 1491–1495 (2011)
Ososky, S., Sanders, T., Jentsch, F., Hancock, P., Chen, J.Y.: Determinants of system transparency and its influence on trust in and reliance on unmanned robotic systems. In: Proceedings of SPIE, Unmanned Systems Technology XVI, 90840E, pp. 1–12 (2014)
Ososky, S., Schuster, D., Phillips, E., Jentsch, F.: Building appropriate trust in human-robot teams. In: Trust and Autonomous Systems AAAI Spring Symposium, pp. 60–65. AAAI (2013)
Wickens, C.D., Huiyang, L., Santamaria, A., Sebok, A., Sarter, N.: Stages and levels of automation: an integrated meta-analysis. In: Proceedings of the 54th Annual Human Factors and Ergonomics Society Meeting, pp. 383–393 (2010)
Merritt, S.M., Ilgen, D.R.: Not all trust is created equal: dispositional and history-based trust in human-automation interactions. Hum. Fact. J. Hum. Fact. Ergon. Soc. 50(2), 194–210 (2008)
Wall, T.D., Cordery, J.L., Clegg, C.W.: Empowerment, performance, and operational uncertainty: a theoretical integration. Appl. Psychol. Int. Rev. 51(1), 146–169 (2002)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this paper
Cite this paper
Charalambous, G., Fletcher, S., Webb, P. (2016). Development of a Human Factors Roadmap for the Successful Implementation of Industrial Human-Robot Collaboration. In: Schlick, C., Trzcieliński, S. (eds) Advances in Ergonomics of Manufacturing: Managing the Enterprise of the Future. Advances in Intelligent Systems and Computing, vol 490. Springer, Cham. https://doi.org/10.1007/978-3-319-41697-7_18
Download citation
DOI: https://doi.org/10.1007/978-3-319-41697-7_18
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-41696-0
Online ISBN: 978-3-319-41697-7
eBook Packages: EngineeringEngineering (R0)