Abstract
Envisioning and conceptualizing the future experience in flight deck present particular challenges. It is constrained by legacy system architecture, platform, and capabilities. Therefore, it typically requires significant investment upfront in terms of resource and time. Also, due to its complex nature, the flight deck systems are rather a combination of different subsystems than an holistic integration of subsystems [1]. A design framework, Purple Sky, is established to consider these challenges. The framework includes a design process based on Human-Centered Design and User Experience (UX) Rapid Prototyping Platform. In this paper, we will introduce the framework using a case study of designing future flight deck concepts for business jet operations.
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Notes
- 1.
Evidenced by the quotes from the participants. “I was very skeptical about the process we followed—I thought we could have come up with the answer in the first hour of the first day….however….after going through the process, I can see the value in it—and we came up with a different answer than I would have provided in the first hour of the first day. I appreciate the opportunity to collaborate with GE, and hope we can continue the relationship.” “Creative exercises were very successful at highlighting issues with current systems and consolidating ideas from the team.”
- 2.
American Airline, United Airlines and Alaska Air have all confirmed the use of iPads within their operational flight decks.
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Acknowledgments
This work was funded by General Electric Aviation. We would like to acknowledge designers who supported the work, Masaki Akiyama and Boris Soliz and partners from GE Aviation who helped us to engage with customers and participated in the co-design workshop, Norman Ovens, Michael Figard, and Sharon Green.
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Kim, S.Y., Cooper, J., Carroll, A., Murugappan, S. (2017). Purple Sky Framework Towards the Flight Deck of the Future Experience: Through Co-design, Rapid UX Prototyping, and User Testing. In: Stanton, N., Landry, S., Di Bucchianico, G., Vallicelli, A. (eds) Advances in Human Aspects of Transportation. Advances in Intelligent Systems and Computing, vol 484. Springer, Cham. https://doi.org/10.1007/978-3-319-41682-3_70
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DOI: https://doi.org/10.1007/978-3-319-41682-3_70
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