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The Role of Communication

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Person Centered Psychiatry

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Abstract

According to modern concepts, medical knowledge, communication skills, physical examination, and problem solving are four essential components of clinical competence of a physician. Communication and relationship have been demonstrated to have an impact on patients’ experience of care, to improve patients’ adherence to treatment regimens, clinical outcomes and quality, patient safety, teamwork, cultural sensitivity, and to reduce medical malpractice risk. Inter-professional communication between the various healthcare practitioners is another important aspect in the treatment of patients. Medicine is becoming a shared effort not only between the various healthcare practitioners involved in treatment but also the patients themselves. All parties involved would benefit from proper collaboration and communication. Appropriate communication is a cornerstone of modern medicine, where understanding and context-driven interview lead the way in improved patient experience. The medical interview is a complex process of taking information for the purpose of diagnosis, and it is an extremely important factor in establishing a relationship between doctors and patients. Integrated patient-centered and physician-centered interview builds a relationship, opens the discussion, gathers information, understands the patient’s perspective, shares information, reaches agreement, and provides closure. All these are essential elements of the medical interview. The person-centered medical interview is an important bridge between personalized and person-centered medicine. It is necessary to develop, evaluate, and implement training programs aimed at enhancing person-centerd communication and care.

Everything is in human relationship

Homo homini remedium

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Author information

Authors and Affiliations

  1. Associate Professor, Department of Psychological Medicine, Clinical Hospital Centre Zagreb, School of Medicine University of Zagreb, Salata 4, 10000 m, Zagreb, Croatia

    Marijana Braš MD, PhD & Veljko Đorđević MD, PhD

  2. Professor of Medicine, Clinical Communication Skills Unit, School of Medicine, University Francisco de Vitoria, Madrid, Spain

    Roger Ruiz-Moral MD, PhD

  3. Professor of Communication in Health Science, Department of Family Medicine and Primary Health Care, Faculty of Medicine, Ghent University, Ghent, Belgium

    Myriam Deveugele MA, PhD & Peter Pype MD, PhD

  4. Department of Social and Community Health, School of Population Health, Centre for Addiction Research (CFAR), The University of Auckland, Auckland, New Zealand

    Rodrigo Ramalho MD, PhD

Authors
  1. Marijana Braš MD, PhD
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  2. Veljko Đorđević MD, PhD
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  3. Roger Ruiz-Moral MD, PhD
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  4. Myriam Deveugele MA, PhD
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  5. Rodrigo Ramalho MD, PhD
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  6. Peter Pype MD, PhD
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Corresponding author

Correspondence to Marijana Braš MD, PhD .

Editor information

Editors and Affiliations

  1. Dept. of Psychiatry, New York University Mount Sinai School of Medicine, New York, New York, USA

    Juan E. Mezzich

  2. Laboratory Ethics, Professionalism, University of Western Brittany, Bohars, France

    Michel Botbol

  3. Dept. of Psychiatry, University of Athens, Athens, Greece

    George N. Christodoulou

  4. Department of Psychiatry, WASHINGTON UNIV SCH MED Department of Psychiatry, Saint Louis, Missouri, USA

    C. Robert Cloninger

  5. Division of Alcohol and Drug Abuse, University of Miami Miller School of Medicine, Coral Gables, Florida, USA

    Ihsan M. Salloum

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© 2016 Springer International Publishing Switzerland

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Braš, M., Đorđević, V., Ruiz-Moral, R., Deveugele, M., Ramalho, R., Pype, P. (2016). The Role of Communication. In: Mezzich, J., Botbol, M., Christodoulou, G., Cloninger, C., Salloum, I. (eds) Person Centered Psychiatry. Springer, Cham. https://doi.org/10.1007/978-3-319-39724-5_6

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  • DOI: https://doi.org/10.1007/978-3-319-39724-5_6

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  • Print ISBN: 978-3-319-39722-1

  • Online ISBN: 978-3-319-39724-5

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