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A UX Evaluation Approach for Second-Screen Applications

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Applications and Usability of Interactive TV (CTVDI 2015, jAUTI 2015)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 605))

Abstract

Technological devices surrounding the television are changing, leading to changes in viewers’ habits and to the development of second-screen applications created to provide better TV viewing experiences. Used while watching television, the 2ndVision application presented in this paper is able to identify – through audio-fingerprint – content being displayed on the TV screen and present enhanced information on the second-screen. Under a participatory design approach, the development of the application took in consideration the users’ opinion regarding its main functionalities and interface solutions and included evaluation test sessions conducted in laboratory settings. This paper reports on the adopted UX evaluation approach where opinions regarding instrumental, non-instrumental and emotional impact of the application were collected with a combination of SUS, AttrakDiff and SAM scales.

The results show that users experienced no major navigation problems and part of the iconography was validated. Considering the main goals of the application users were satisfied and interested in having such an application for providing additional information about the TV shows they watch. In addition the consistent variation of results between two sets of evaluation sessions, shows that the adopted UX evaluation approach is suitable to be used in a participatory design development of second-screen applications.

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Acknowledgements

This paper is a result of the 2NDVISION project, funded by QREN (grant agreement no. 38783). Authors are grateful to Mónica Aresta, Lígia Duro, Rita Oliveira and André Ferreira for their work on the project and also to the remaining project partners: Altran and Outsoft.

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Authors and Affiliations

  1. University of Aveiro - Digimedia, Aveiro, Portugal

    Jorge Abreu, Pedro Almeida & Telmo Silva

Authors
  1. Jorge Abreu
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  2. Pedro Almeida
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  3. Telmo Silva
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Corresponding author

Correspondence to Pedro Almeida .

Editor information

Editors and Affiliations

  1. CICPBA - III-LIDI, National University of La Plata, La Plata, Argentina

    María José Abásolo

  2. UGIV-IA, University of Balearic Islands, Palma de Mallorca, Baleares, Spain

    Francisco J. Perales

  3. LTIM, University of the Balearic Islands, Palma de Mallorca, Baleares, Spain

    Antoni Bibiloni

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Abreu, J., Almeida, P., Silva, T. (2016). A UX Evaluation Approach for Second-Screen Applications. In: Abásolo, M., Perales, F., Bibiloni, A. (eds) Applications and Usability of Interactive TV. CTVDI jAUTI 2015 2015. Communications in Computer and Information Science, vol 605. Springer, Cham. https://doi.org/10.1007/978-3-319-38907-3_9

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  • DOI: https://doi.org/10.1007/978-3-319-38907-3_9

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-38906-6

  • Online ISBN: 978-3-319-38907-3

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